Excellent Customer Service (very friendly and helpful)- this is nowadays so worthy for me. The first item I ordered was out of stock and I had to wait way longer for the delivery than I expected. But... See more
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Review summary
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Reviews shaping this summary
Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more
Company replied
When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more
Company replied
My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more
Company replied
Company details
- Sporting Goods Store
- Airsoft Supply Store
- Ammunition Supplier
- Outdoor Clothing and Equipment Shop
- Shooting Event Area
- Shooting Range
About AEA Airguns Shop
Written by the company
AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.
From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.
Contact info
4.6
Excellent
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Shipping Costa and taxes we're nearly…
Shipping Costa and taxes we're nearly twice as much as the part ibordered
December 28, 2023
They went above and beyond to get me…
They went above and beyond to get me the parts I needed.
January 3, 2024
The only problem was your website said…
The only problem was your website said I would get more pellets than I received
December 28, 2023
I needed to bring my airgun to full…
I needed to bring my airgun to full power and Matias and the staff at AEA Airguns Shop were able to provide an in depth instructional video on the AEA ELEMENT MAX I had purchased. Professional and polite service.
January 23, 2024
Pricey for a little seal but needed it
December 18, 2023
Customer service is non-existent
Customer service is non-existent. Especially for UK customers. I asked questions about a purchase, no answers, completely ignored them. The company appears to be a victim of it's own success. If it is to survive then it REALLY needs to invest in customer support, especially considering the prices it is charging for rifles. I also believe the rifles are not ready yet for consumers, they haven't had enough "field time" to work out issues and fixes, with zero effort made in educating customers on potential problems and ways to repair them. They just rely way too much on YouTube influencers. WAKE UP AEA before a better and more robust company takes you on, WITH customer service.
January 9, 2024
Unprompted review
Best service
December 5, 2023
Fast response
Fast delivery. Quick response to my complaint and refund for undelivered parts.
November 23, 2023
Reply from AEA Airguns Shop
Thank you very much for your review, Philipp.
I order via Belgium
I order via Belgium, delivery takes less than a week, it's a real pleasure. A big thank you to your entire team as well as for your very high quality products.
November 27, 2023
Reply from AEA Airguns Shop
Thank you very much for your kind words, Theo! Enjoy your products.
Reply from AEA Airguns Shop
It's fantastic to hear that, Charles, thank you.
USA to Germany 📦
USA to Germany 📦
quick quicker AEA
Perfect by UPS
Beet Regards and nice 🎄
😇
November 20, 2023
Reply from AEA Airguns Shop
We are glad to hear that! Wishing you a wonderful holiday season!
Arrived in timely fashion didn't leak
November 15, 2023
Reply from AEA Airguns Shop
Wonderful! Thank you for the review, Dennis.
AEA HP Varmint .25
I Will start with negative first:
Next time write telephone number on shipping box please. UPS cannot contact me during delivery, So, delivery happened on second attempt.
My gun ( HP Varmint .25) Is leaking after filling with air, came with no pressure. From 200 Bar to little above 150 Bar about 24 Hours. Yes before I filled the gun I check the pressure bottle if is screw enough. Check the guns if sealing right before you send it to costumers please.
I did not achieved the max power numbers as advertised 80 FPE with 34 grain, I only get 61 FPE with 34 grain in .25 caliber on max settings.
Positive:
Great gun for the money, nice finish, good quality.
Shipping for free
I get AEA t-shirt for free
November 13, 2023
Best Shop ever .
November 8, 2023
Reply from AEA Airguns Shop
We are pleased to read this! Thank you Carlos, enjoy.
Excellent service and fast delivery
Excellent service and fast delivery. Everything was well packaged.
November 3, 2023
Reply from AEA Airguns Shop
We're thrilled to know you received fast delivery and excellent service while shopping with us, if there is anything you need, let us know! Thank you!
I've already bought some compressed air…
I've already bought some compressed air rifles. AE was the worst of all. Full of rust inside and with many defects. Assistance is very bad.
November 3, 2023
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