Purchased new Philips OnSite and training pads Pros: Customer service (via phone and chat) was very responsive. Shipping was quick (less than 1 week for delivery). Discount code saved 30% on n... See more
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Very easy to order. Thank you for the rebate! It is going to the Alburnett Iowa Historical Society. My husband went into cardiac arrest and there was no AED to give him quicker access to lifesaving... See more
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Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... See more
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Company details
Written by the company
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Contact info
1001 Flagpole Court, 37027, Brentwood, United States
- 800-695-1209
- support@coromed.us
- aed.us
4.5
Excellent
703 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Coro Medical (AED.US)
James, thank you so much for your 5-star review! Your support means a lot to us, and we look forward to serving you again soon!
Ordering was easy
Ordering was easy, the product came quickly, and it was reasonably priced
August 15, 2025
Reply from Coro Medical (AED.US)
Mary, thank you for your 5-star review! We’re glad ordering was easy, shipping was quick, and pricing met your expectations.
Quick easy purchase
Quick easy purchase. Hope the backlog of the child/infant pads gets remedied so customers don’t have to wait so long to get them.
August 14, 2025
Reply from Coro Medical (AED.US)
John, thank you for your feedback! We completely understand your concern regarding the backlog of child/infant pads. We’re keeping close contact with the manufacturer and doing everything we can to get products to our customers as quickly as possible.
We truly appreciate your patience and understanding, and we look forward to serving you again.
Found me something I could afford for…
Found me something I could afford for our small business
September 2, 2025
Reply from Coro Medical (AED.US)
Colleen, we’re glad we could help you find something that fit both your needs and your budget. Supporting small businesses like yours means a lot to us, and we truly appreciate the opportunity to serve you.
Reply from Coro Medical (AED.US)
Thank you for taking the time to leave a review, Chad! We appreciate it.
This is my second purchase of an AED…
This is my second purchase of an AED from Coro Medical and when I need another I will buy from them again. I received both units quickly.
August 7, 2025
Reply from Coro Medical (AED.US)
Kevin, we truly appreciate your continued trust in us! It’s great to hear both of your AEDs arrived quickly. We’ll be here whenever you need us again!
Easy transaction at a good price
Easy transaction at a good price, fast processing and shipping. Received the merchandise in good condition.
August 25, 2025
Reply from Coro Medical (AED.US)
Thank you for your feedback, Terry! We’re glad to hear the process was smooth and that your order arrived quickly and in great condition. We appreciate your support!
Ordering was easy
Ordering was easy. I forgot to send my tax certificate and I called over a week ago and was told to send it in and I would be credited. I did send it in and still haven’t received a credit. Thank you
August 15, 2025
Reply from Coro Medical (AED.US)
Ronnie, we’re glad to hear that ordering was easy, and we sincerely apologize for the delay in processing your tax credit. I can confirm that your refund has now been issued, and depending on your bank, it should reflect in your account within 5–7 business days.
We truly appreciate your patience and the opportunity to make this right.
Reply from Coro Medical (AED.US)
Thank you for your feedback, Christine! We truly appreciate it.
Great service
Easy navigation of the website allowed me to quickly find what I was looking for. Prompt shipping made my job easier.
July 29, 2025
Reply from Coro Medical (AED.US)
James, thank you for your kind words! We’re so glad to hear that you found our website easy to navigate and that your order arrived quickly. Making the process simple and convenient is always our goal. We truly appreciate your support!
I recieved the incorrect item
My order for an Encore series AED was confirmed on August 1st. The AED arrived on August 14th. What was recieved was an AUTOMATIC AED, not the semi-automatic unit we ordered. I left a chat message, voicemail and sent an email to this effect asking for instructions how to get the correct unit and return the incorrect unit. This is now August 21st, and not one of my messages has been responded to. Very poor Customer Service. I am at the point of blocking the credit card charge to get you to respond.
August 6, 2025
Reply from Coro Medical (AED.US)
William, we sincerely apologize for the error with your order and, more importantly, for the lack of communication in addressing your concerns. This is not the level of service we strive to provide, and we take your feedback very seriously.
Your request for the correct semi-automatic unit should have been handled promptly, and we regret the delay. We are actively working to resolve this for you, and a member of our team will be reaching out directly to provide return instructions and ensure the correct unit is shipped without further delay.
We appreciate your patience and understanding, and we are committed to making this right. Thank you for bringing this to our attention.
Great products
This website is very easy to navigate, and products are great and reasonably priced.
July 22, 2025
Reply from Coro Medical (AED.US)
Thank you, Milton! We’re delighted you found our website easy to use and that our products met your expectations. We appreciate you taking the time to leave a review.
Easy to order and delivered really fast.
August 14, 2025
Reply from Coro Medical (AED.US)
Making sure the ordering process is quick and easy is very important to us, and we’re thrilled to hear you had a great experience. Thank you for your feedback!
Very quick to respond to questions
Very quick to respond to questions. Excellent customer service
August 13, 2025
Reply from Coro Medical (AED.US)
Thank you for sharing your feedback, Patsy! We’re happy to hear our team was able to provide you with excellent service. We truly appreciate your support and look forward to assisting you again.
Lowest price for a recertified AED
Lowest price for a recertified AED, easy to order online, product delivered soon after order.
August 7, 2025
Reply from Coro Medical (AED.US)
Thank you for your review, Roland! Offering affordable, reliable options is very important to us, and we’re happy to hear your order arrived quickly. We appreciate your trust in us and are here whenever you need us.
Fast Service
July 18, 2025
Reply from Coro Medical (AED.US)
Thank you for taking the time to share your review, Chris! We appreciate your support and look forward to serving you again in the future.
Timely delivery and the AED was nicely…
Timely delivery and the AED was nicely packaged. Would like to see more communication though as I was concerned that it could have been a fake purchase.
August 6, 2025
Reply from Coro Medical (AED.US)
Mark, thank you for your review! We’re glad to hear your AED arrived quickly and well packaged. We value your feedback about communication and appreciate the opportunity to improve.
Reply from Coro Medical (AED.US)
We’re thrilled to hear you had a positive experience! Thank you for taking the time to share your feedback.
Reliable company.
Looks, good, though it hasn't been used! Arrived well packaged and on time. Seems very high quality.
July 15, 2025
Reply from Coro Medical (AED.US)
Jennifer, thank you for your feedback! We’re glad to hear your order arrived on time and in great condition. Please do not hesitate to reach out if you need any assistance!
Overall great experience in ordering…
Overall great experience in ordering and customer service is amazing
August 3, 2025
Reply from Coro Medical (AED.US)
Thank you so much for your feedback! We're glad we could provide a smooth experience and truly appreciate your support. Looking forward to assisting you again in the future!
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