Purchased new Philips OnSite and training pads Pros: Customer service (via phone and chat) was very responsive. Shipping was quick (less than 1 week for delivery). Discount code saved 30% on n... See more
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Very easy to order. Thank you for the rebate! It is going to the Alburnett Iowa Historical Society. My husband went into cardiac arrest and there was no AED to give him quicker access to lifesaving... See more
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Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... See more
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Company details
Written by the company
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Contact info
1001 Flagpole Court, 37027, Brentwood, United States
- 800-695-1209
- support@coromed.us
- aed.us
4.5
Excellent
703 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Good customer service
The replacement pads were easy to order and arrived quickly. I chatted with a rep virtually to find information about how to replace pads. It was very helpful.
October 9, 2025
Reply from Coro Medical (AED.US)
Tracy, thank you so much for sharing your experience! We're thrilled to hear everything went smoothly and that our team could make the process simple and stress-free for you.
In stock product and quick shipping
September 14, 2025
Reply from Coro Medical (AED.US)
LP, we appreciate your feedback and are glad to know your experience met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Reply from Coro Medical (AED.US)
Marcy, thank you so much for sharing your experience! We’re glad everything was quickly taken care of and that you’re happy with the outcome. We appreciate your trust and look forward to helping again whenever you need us!
LOOKED UP THE COMPANY FOUND WHAT I…
LOOKED UP THE COMPANY FOUND WHAT I NEEDED PLACED AN ORDER. PRICE WAS GOOD. PRODUCT SHIPPED IN QUOTED TIME. ALL THE WHILE GETTING UPDATES OF THE SHIPMENT. RECEIVED PRODUCT VERY SIMPLE NO HASSLES THUMBS UP!
September 14, 2025
Reply from Coro Medical (AED.US)
Leonard, thank you so much for sharing your experience! We truly appreciate your support and are glad everything went smoothly from start to finish. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Know what to correctly order
I was waiting on my order and it seemed like it was taking longer than I expected, so I called and spoke with a representative, R. Mitchell and found out I had ordered the wrong item for my churches AED. The rep refunded me that day and added the corrected items. She was such a great help and very knowledgeable.
September 29, 2025
Reply from Coro Medical (AED.US)
Robin, thank you so much for sharing your experience! We’re thrilled to know our team was able to make things right quickly and ensure you received exactly what you needed. Providing knowledgeable and efficient support is always our goal, and it’s great to hear we delivered that for you. We truly appreciate your kind words and the opportunity to assist your church!
Purchased new Philips OnSite
Purchased new Philips OnSite and training pads
Pros: Customer service (via phone and chat) was very responsive.
Shipping was quick (less than 1 week for delivery).
Discount code saved 30% on new product.
Cons: Descriptions on some items need some work. Description for training pads did not say that a training cartridge was required (My ignorance cost me $55, a note in the description would have have been nice).
The device I wanted was only available as a new product, was shopping for refurb.
October 3, 2025
Reply from Coro Medical (AED.US)
Anon, thank you for sharing your experience with us! We’re glad to hear our team and shipping met your expectations and that the discount helped with your purchase. Your feedback on product descriptions and availability is extremely helpful — we’re working on updating our listings to make sure details like required accessories are clearly noted. We also understand the preference for refurbished options and will pass that along to our inventory team.
We truly appreciate your honest feedback and hope to serve you again soon with an even smoother experience!
Reply from Coro Medical (AED.US)
Peter, thank you so much for your support! We're thrilled to know you had a great experience and truly appreciate you taking the time to share your feedback. It means a lot to our team!
Fast delivery
Fast delivery, easy to place order, but products are expensive, especially the battery. Shipping the old battery back for recycling was MUCH EASIER than I expected and was just under $13. Thank you for that!
October 1, 2025
Reply from Coro Medical (AED.US)
Sherry, thank you for sharing your experience! We truly appreciate your feedback and are glad to hear everything went smoothly with your order. If you’re interested, we’d be happy to explore alternative AED models where accessories like batteries and pads are more budget-friendly. Feel free to reach out anytime — we’re here to help you find the best fit for your needs.
Easy and user friendly!
The website made it easy to "shop" for the products. Good communication after making a purchase.
Item shipped quickly and was well packaged.
And, great prices! Thank you!
September 30, 2025
Reply from Coro Medical (AED.US)
Steven, thank you so much for the fantastic feedback! We’re thrilled you had a smooth experience from checkout to delivery. If there’s anything else you need—now or down the road—our team’s here and happy to help.
Great service and smooth delivery!
September 26, 2025
Reply from Coro Medical (AED.US)
Karen, thank you so much for sharing your experience! We’re glad everything met your expectations and look forward to serving you again in the future.
Fast service!
Fast service and a really great price. Will order our next battery from here!!
September 18, 2025
Reply from Coro Medical (AED.US)
Lilo, thank you so much for your support! We’re glad we could help and look forward to serving you again when the time comes.
Reply from Coro Medical (AED.US)
Lorraine, thank you so much for sharing your experience! We’re glad to know everything went smoothly and that we could meet your expectations. We look forward to assisting you again whenever you need us.
Shipping is a little slow
Shipping is a little slow. Haven’t received the items yet so can’t comment on the quality
September 21, 2025
Reply from Coro Medical (AED.US)
Errol, thanks for sharing this, and I’m sorry for the slow start. The adult pads you ordered were on a manufacturer backorder, which caused the delay. The good news is your pads have now arrived at our warehouse, and the full order has shipped—you should have received a tracking email with the details. If you don’t see it, please check your spam folder or reach out and we’ll resend it right away. Once everything lands, we’d love to hear how the products work for you. Don’t hesitate to contact us with any questions—we’re here to help!
Great prices and fast shipping.
September 18, 2025
Reply from Coro Medical (AED.US)
We appreciate your support and look forward to serving you again!
Reply from Coro Medical (AED.US)
Wanda, thank you so much for your kind words and support! We’re thrilled to know your experience with us was a smooth one. We look forward to serving you again in the future!
Lies about "out of stock" item
When my order did not arrive for several weeks I inquired about when it would be shipped. I was told that it had been out of stock for weeks and you had no idea when they would be back in stock. I was also told that our credit card had already been charged, even though you were not able to fulfill the order. I asked if I could cancel and get a refund, and low a behold it miraculously got shipped. If you were able to ship it the next day obviously you were not actually out of stock.
August 25, 2025
Reply from Coro Medical (AED.US)
Sherri, we’re very sorry to hear about your experience and appreciate you sharing this feedback.
To clarify, our inventory is monitored daily and updates in real time as products are received and shipped. The AED pads you ordered were on manufacturer backorder at the time of your inquiry, and once additional stock arrived, your order was immediately fulfilled. We understand how the timing may have caused confusion, and we sincerely apologize if it gave the impression that the items were available all along.
We also want to acknowledge your frustration with the delay and communication. It’s never our intention to cause inconvenience, and your feedback helps us improve the way we keep customers updated about backorders.
Thank you for bringing this to our attention.
Reply from Coro Medical (AED.US)
Pat, your safety and preparedness are important to us, and we truly appreciate you choosing us for your AED supplies.
Reply from Coro Medical (AED.US)
Edward, thank you for your kind words and 5-star review! We’re glad to hear the ordering process was easy for you. We appreciate your support and look forward to serving you again in the future!
Reply from Coro Medical (AED.US)
Jon, we’re thrilled to hear you found our online process quick and easy. Making things simple and convenient for our customers is always our goal, and your feedback lets us know we’re on the right track. We truly appreciate your support!
Fast excellent service
Fast excellent service, received Mdse. within two weeks and machine is up and running.
September 12, 2025
Reply from Coro Medical (AED.US)
Joe, we’re thrilled to hear your order arrived quickly and that your machine is up and running smoothly. It’s always our goal to provide fast, excellent service, and we truly appreciate you sharing your experience.
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