Aegis Auto Transport Reviews 57

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their polite, responsible, and enthusiastic approach, highlighting their professionalism and helpfulness. Many people also appreciate the excellent customer service and communication skills, making their overall experience smooth and stress-free. However, some people were dissatisfied with the pricing, reporting unexpected increases and hidden fees after an initial quote. A few others also felt that the service was unprofessional, citing issues like property damage during transport and dismissive responses from staff when these concerns were raised.

What people talk about most

Staff

Customers consistently had positive experiences with staff, highlighting their professionalism and... See more

Service

Consumers find service to be ambiguous. Many reviewers express extreme disappointment, citing issues like... See more

Price

Clients share negative opinions on price, frequently reporting that initial quotes are not honored. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent communication... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe their interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My name is Teresa Jacqueline Sablon. I want to recommend the excellent job of Jeff as a dispatcher. He is very polite, responsible and enthusiastic person who gave his services to the customers, broke... See more

Rated 5 out of 5 stars

A very good company for transporting your cars, I highly recommend them...JEFF He is an excellent person and will help you with anything you need....

Rated 5 out of 5 stars

Pedro Diaz provided great customer service. For sure would recommend this company just because of how easy Pedro made my experience throughout the process.

Rated 5 out of 5 stars

I had a great experience working with Alex Smith. He was professional, responsive, and clear throughout the entire process. Communication was smooth, and everything was handled on time as promised. I... See more


Company details

Written by the company

Reliable Car Shipping Nationwide – We specialize in safe, door-to-door vehicle transport across the USA and beyond. With insured carriers, real-time tracking, and competitive rates, we handle sedans, SUVs, classics, and more using open or enclosed trailers. Get a free quote today for stress-free shipping with top-rated customer service!


Contact info

4.2

Great

TrustScore 4 out of 5

57 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not trust Aegis Auto Transport

Do not trust Aegis Auto Transport. They completely violated the terms we agreed upon. After securing my booking with specific dates and price guarantees, they completely changed the terms at the last minute, holding my vehicle hostage for extra money. Their communication is deceptive, and their staff shows zero respect for contractual agreements. This company operates with terrible business ethics. Do your research and stay far away from them.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company with great…

Excellent company with great communication and professionalism. I truly appreciate the responsibility of every team member, and especially want to mention James Lee for being helpful throughout the process. It was a pleasure to work with them, and we look forward to working with them again in the future.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! I signed a contract with Jeff on a price we agreed upon and I asked Jeff if there were any hidden fees (he lied). Then the priced doubled once they were going to pick it up. I was able to get the price down a little but not to the original contract price. The transported lost my keys with no way of getting the car off the trailer. All the locksmith could not make a copy of the key due to the vehicle type. Transporter had to take the car the a dealership. Right now I am in the process of seeing what can be done to get the car off the trailer and a new key made. On top of that there was a language barrier which made it harder to communicate. BE SMART USE A DIFFERENT COMPANY AND DO YOUR RESEARCH!

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely one of the worst companies…

Absolutely one of the worst companies out there, 100% avoid. They will list your car on a forum & will raise price of ANY quote they’ve given you. They do not have their own drivers, they outsource them & scrape profits off the top. Will keep deposit even if another company can do it cheaper do to “breach of contract” 1000000% avoid. I jumped through extra hoops just to put this review out, they will text you a few days after to “leave a positive review” and asks for screenshots of the review, this screams that positive reviews are fabricated & untrustworthy.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Pedro Diaz at Aegis Auto Transport is…

Pedro Diaz at Aegis Auto Transport is one of the best in the business. As a carrier, I appreciate his clear communication, accurate load descriptions, and fair rates. He doesn't waste your time—the cars are ready when he says they are, and the paperwork is always handled professionally. If you’re a driver looking for a reliable broker who respects your schedule and your bottom line, Pedro is your guy.

Looking forward to the next load!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

I would leave zero stars if I could

I would leave zero stars if I could. Do not use this company! After 3 weeks if being jacked around and excuse after excuse our car was not picked up. We wanted to go with another company and Aegis said we would be in breech of contract and they would add on another 800.00. They kept the 100.00 deposit and wanted 100 more and after threatening to call our lawyer they finally backed off. Im still concerned we will get repercussions. They have our credit card information. I would not recomend this company under any circumstances.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

This was the worst experience with a…

This was the worst experience with a car transporter, actually i got screwed for the roundtrip. i was quoted 620.09 the took 175 for a deposit. well that all changes when you have the driver picked up i was told i had to give the driver 600. there truck broke down! the hydraulics went they couldn’t load or unload vehicles. Communication was horrifying! all lies! they did the bate and switch! Now its been almost a week since they have my car! Oh, and no deals when they screw up no apologies! anyway i ended paying 1300 both ways with a quote of 600 each way! don’t ever use this comany! this transport business is a scam!!

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Without a doudt the worst company

Without a doudt the worst company we have done business with in the last 40 years! They lied to us a dozen times or more about when the vehicle was going to be picked up and delivered along with the bait and switch on the price. Supposidly after we made a deposit to hold our quote the "driver" wanted over 3 times the amount that was quoted upon and wouldn't do it at all. Terrible company to do business with and very illegal according to the DOT and the Wisconsin Dept of Justice, save yourself a hug headache and stay away from these scammers!!! TERRIBLE COMPANY.

February 26, 2026
Unprompted review

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