Aegis Auto Transport Reviews 62

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Many customers praise the staff for being polite, responsible, and enthusiastic, providing excellent communication and professional attitudes. The customer service is frequently highlighted as great, with many appreciating the helpfulness and ease of working with the team. Reviewers also found the user experience to be smooth and professional, with everything going as planned. However, some people were dissatisfied with the service, reporting that vehicles arrived with damage and staff were dismissive of responsibility. A few other people also felt that the pricing was an issue, with quotes changing and additional money being demanded after deposits were made.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers highly recommending the company for its... See more

Price

Customers consistently note negative experiences with price, often reporting that initial quotes change... See more

Customer service

Customers had positive experiences with customer service, often highlighting excellent communication and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as friendly, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My name is Teresa Jacqueline Sablon. I want to recommend the excellent job of Jeff as a dispatcher. He is very polite, responsible and enthusiastic person who gave his services to the customers, broke... See more

Rated 5 out of 5 stars

A very good company for transporting your cars, I highly recommend them...JEFF He is an excellent person and will help you with anything you need....

Rated 5 out of 5 stars

Pedro Diaz provided great customer service. For sure would recommend this company just because of how easy Pedro made my experience throughout the process.

Rated 5 out of 5 stars

I had a great experience working with Alex Smith. He was professional, responsive, and clear throughout the entire process. Communication was smooth, and everything was handled on time as promised. I... See more


Company details

Written by the company

Reliable Car Shipping Nationwide – We specialize in safe, door-to-door vehicle transport across the USA and beyond. With insured carriers, real-time tracking, and competitive rates, we handle sedans, SUVs, classics, and more using open or enclosed trailers. Get a free quote today for stress-free shipping with top-rated customer service!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This was the worst experience with a…

This was the worst experience with a car transporter, actually i got screwed for the roundtrip. i was quoted 620.09 the took 175 for a deposit. well that all changes when you have the driver picked up i was told i had to give the driver 600. there truck broke down! the hydraulics went they couldn’t load or unload vehicles. Communication was horrifying! all lies! they did the bate and switch! Now its been almost a week since they have my car! Oh, and no deals when they screw up no apologies! anyway i ended paying 1300 both ways with a quote of 600 each way! don’t ever use this comany! this transport business is a scam!!

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Without a doudt the worst company

Without a doudt the worst company we have done business with in the last 40 years! They lied to us a dozen times or more about when the vehicle was going to be picked up and delivered along with the bait and switch on the price. Supposidly after we made a deposit to hold our quote the "driver" wanted over 3 times the amount that was quoted upon and wouldn't do it at all. Terrible company to do business with and very illegal according to the DOT and the Wisconsin Dept of Justice, save yourself a hug headache and stay away from these scammers!!! TERRIBLE COMPANY.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good communication from Pedro Dias and a friendly atmosphere i will work them again if we have the chance

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company . I had great experience with this company , especially Pedro Diaz . He is very helpful and honest person. Thanks guys!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and easy to work…

Very professional and easy to work with. Clear instructions, quick responses, and fair rates. The entire process from dispatch to payment was smooth and stress-free. Looking forward to building a long-term working relationship.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Tried to triple my price

After pricing out multiple options Aegis was not the highest or lowest and decided to contract with them. Our contract was for pickup on a tuesday with delivery in 3 or 4 days. The pickup date was missed and then when I was finally able to speak with them they tried to triple the cost after a deposit had been paid and a contract signed. It has been a terrible experience, would not recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Alex Smith. He was professional, responsive, and clear throughout the entire process. Communication was smooth, and everything was handled on time as promised. I would definitely recommend Alex to anyone looking for reliable vehicle transport services.

February 6, 2026
Unprompted review

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