Aerless Reviews 363

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Feedback: I just used the bags for the 1st time when I went for my holiday at the end of May & found the bags were superb. Really saved on the space. I recommended to my friend who was travelling... See more

Company replied

Rated 5 out of 5 stars

Customer service is excellent, and to make sure the product is really working I tried it and boom it is. The vacuum is so handy and the bag is made with a highly durable material. I’m happy with my pu... See more

Company replied

Rated 3 out of 5 stars

Good material but the vacuum did not suck them down very well. Used my regular vacuum to get them as condensed as possible. Also the package arrived damaged and one bag had a hole in it. I didn’... See more

Company replied

Rated 5 out of 5 stars

The bags were not going to arrive on time so the company was very kind and accommodating with how to handle the return. I do have one set of the bags that I love. Makes fitting everything in my sui... See more

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4.1

Great

TrustScore 4 out of 5

363 reviews

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No history of asking for reviews

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Replied to 41% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Superb Product. No Complains.

Feedback:
I just used the bags for the 1st time when I went for my holiday at the end of May & found the bags were superb. Really saved on the space. I recommended to my friend who was travelling with me & she immediately ordered upon returning to Singapore.
Just that it takes a little bit of an effort to pull up & down the zip especially when first time use.

Very prompt in responding to my questions & queries

May 28, 2026
Unprompted review
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Reply from Aerless

Thank you for such a thoughtful review!

We’re so happy the bags helped save space on your holiday, and it means a lot that you recommended them to your friend as well. We also appreciate your feedback about the zipper being a little firm at first use — this is helpful for us to know as we continue improving the experience.

Glad our team could respond quickly to your questions too!

Rated 5 out of 5 stars

The bags were not going to arrive on…

The bags were not going to arrive on time so the company was very kind and accommodating with how to handle the return. I do have one set of the bags that I love. Makes fitting everything in my suitcase a breeze.

June 9, 2026
Unprompted review
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Reply from Aerless

Thank you for sharing your experience.

We’re sorry the timing didn’t work out for that order, but we’re glad our team could help make the return process easier. It’s also great to hear you already have a set you love and that the bags are making suitcase packing so much simpler.

Rated 5 out of 5 stars

Good Quality and excellent product.

Customer service is excellent, and to make sure the product is really working I tried it and boom it is. The vacuum is so handy and the bag is made with a highly durable material. I’m happy with my purchase, can’t wait to use it in our vacation. Highly recommended

June 8, 2026
Unprompted review
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Reply from Aerless

Love this energy — thank you!

We’re really glad the bags and vacuum passed the test and that you’re happy with the quality. Hope they make packing for your vacation much easier.

Appreciate the recommendation!

Rated 1 out of 5 stars

Zipper won’t zip down

I Bought 1 Aerless vacuum bag months ago (back in January) it’s been in the original packaging untouched because I’ve been planning a 2 week trip out of the country this summer and wanted to keep it in a safe location as to not forget that I had it. Like a kid on Christmas…I finally go to open the original package and welp the vacuum zipper won’t zip down. It’s literally stuck in place. I went on Google just to see if I could get tips for the zipper to unzip. Everything I’ve tried has not worked. The vacuum bag will not unzip. After reading reviews this looks like a common theme that happens. It’s far too late for me to return it. Even if I returned it at this time I would not get another replacement vacuum bag in time for my trip as I leave in five days. Very disappointed and will now have to see if I can get a different vacuum bag off of Amazon. Maybe I’ll have better luck at a cheaper price. This Aerless bag was very expensive and my money has gone down the drain. Very disappointed in this Aerless bag product. Maybe it’s my fault for not testing it out when I first got the bag in January, but I didn’t think I’d have to test something out That’s brand new in the original packaging that had never been opened. Very very disappointed and my $70 is gone.

June 3, 2026
Unprompted review
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Reply from Aerless

We’re sorry to hear about your experience and understand how frustrating this must have felt.

This is not the level of service we aim to provide. We appreciate you sharing your feedback and will use it to continue improving our processes.

Rated 3 out of 5 stars

Good material but the vacuum did not…

Good material but the vacuum did not suck them down very well. Used my regular vacuum to get them as condensed as possible.

Also the package arrived damaged and one bag had a hole in it. I didn’t notice it until I had unpackaged all
Of them.

May 18, 2026
Unprompted review
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Reply from Aerless

We’re sorry to hear about this experience.

That’s not the quality we want you to receive, especially if one of the bags arrived damaged. Please reach out to us or reply to your original message with your order details, and we’ll be happy to arrange a replacement for the affected bag.

Rated 5 out of 5 stars

I’ve started packing for my

I’ve started packing for my, at the same time as turning over my winter wardrobe to my summer. I’ve used two of my aerless bags for each. I am able to pack my travel clothes and still have so much more space for any souvenirs I want to bring home as well as pack away my winter clothes with more space. Thank you Aerless!

June 2, 2026
Unprompted review
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Reply from Aerless

This is exactly what we love to hear!

Using Aerless for both travel packing and wardrobe storage is such a great way to make extra space. We’re glad the bags are already helping you stay organized and leave room for souvenirs too.

Rated 5 out of 5 stars

Great product, fast delivery

Bags worked really well on a weeklong trip, good comms, fast delivery. Very happy with purchase.

May 20, 2026
Unprompted review
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Reply from Aerless

Thank you for sharing!

We’re glad the bags worked well on your trip and that delivery and communication were smooth. Really appreciate your support!

Rated 4 out of 5 stars

Issues

I love the concept, but just don't like the bag.
*First, it was nearly impossible to open the zipper. After a great deal of tugging with husband's help we got it open.
*It is hard to pack clothes in bag when it has such a narrow opening-the zipper should have allowed more space.
*You can't fill bag properly-ie the corners do not pack well-I did find I could pack intimate items & socks in the corners.
*I do like the vacuum and it works very well.

June 1, 2026
Unprompted review
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Reply from Aerless

Thank you for the honest feedback.

We’re sorry to hear the bag felt difficult to use, especially with the zipper and packing opening. This kind of detailed feedback is very helpful as we continue improving the design and overall user experience.

Rated 5 out of 5 stars

LOVE it

LOVE it! Works really well and makes travel so much easier - with so much more room in my suitcase! I’m buying more for my husband and daughter ASAP.

May 29, 2026
Unprompted review
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Reply from Aerless

Love this — thank you!

We’re so happy Aerless is making travel easier and giving you more room in your suitcase. Sounds like your husband and daughter are next in line 🙂

Rated 4 out of 5 stars

The product works great but delivery is…

The product works great but delivery is slow. Don't order this if you are planning a trip in less than 3 weeks. I made that mistake and received the product the day before my trip. Give yourself at least a month for it to arrive.

May 18, 2026
Unprompted review
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Reply from Aerless

Thank you for your feedback.

We’re really glad the product worked well for you, and we’re sorry the delivery timing was slower than expected. We understand how important timing is when ordering for an upcoming trip, and we’re working on improving shipping speed and communication.

Rated 5 out of 5 stars

I just returned from a 10 day trip to…

I just returned from a 10 day trip to Greece and these bags worked perfectly. I love that they have a portable pump so they can opened and resealed as many times as you need. I will always travel with these bags from now on!

May 24, 2026
Unprompted review
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Reply from Aerless

Love hearing this!

A 10-day trip to Greece sounds like the perfect test, and we’re so glad the bags made packing and repacking easier along the way. Thanks for sharing, and happy future travels!

Rated 5 out of 5 stars

Great product

Great product! I just hope that you have more different sizes.

May 22, 2026
Unprompted review
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Reply from Aerless

Thank you for your review!

We’re glad you’re enjoying the product, and we appreciate the suggestion. More size options are definitely something we’re looking into.

Rated 5 out of 5 stars

Aerless in your luggage makes time in the air more manageable

I used vacuum bags for clothes storage for years but it wasn’t practical for travel because one doesn’t travel with a vacuum. When I found this AERLESS product I was elated. Once I received my order I was very impressed with the quality of the bags. They are nice and thick. The zippers are very sturdy. The travel hand-held pump was the icing on the cake. I travel a lot for work and this has given me extra space in my carry on so I have room for extra clothes or space to bring things home with me if I want, Now the part no one mentions unless it is bad…..customer service!!!! Areless Customer Service is fast, easy and friendly. They truly care about their customer(s). I highly recommend this product whether you are a road warrior like me or if you are a seasonal traveler. You will love this product and how it changes how you pack for your next trip!!!!

May 7, 2026
Unprompted review
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Reply from Aerless

This was amazing to read, thank you!

We’re so glad Aerless has made carry-on packing easier for your work travels. It means a lot to hear that both the product quality and our customer service stood out to you.

Thank you for the recommendation and for trusting us with your travels!

Rated 5 out of 5 stars

Great product!

Great product and easy to use. Responsive customer service via email. Makes packing for trips a lot easier and stress free!

May 21, 2026
Unprompted review
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Reply from Aerless

Thank you for sharing!

We’re happy to hear the bags are making packing easier and less stressful. Glad our team could help quickly as well.

Rated 5 out of 5 stars

SOS… Super Outstanding Service

The Aerless customer service is exceptional!
From prompt response to inquiries, workable solutions to problems and friendly communications, their staff is the best!

May 21, 2026
Unprompted review
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Reply from Aerless

This means a lot to us, thank you!

We’re really glad our team could make the experience feel easy, helpful, and friendly. We appreciate you taking the time to share such kind feedback.

Rated 5 out of 5 stars

Keeping clothes well packed and organized during travel

I have started to use the bags for the first time and they are very useful, not only due to the feature of vacuum packing them for the trip, but also significantly useful in keeping the clothes well organized once you are in the hotel.

May 13, 2026
Unprompted review
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Reply from Aerless

That’s one of our favorite unexpected benefits of the bags as well 😄

Not only do they save space during travel, but keeping everything organized at the hotel makes unpacking so much easier. Really glad they’ve been useful for you already!

Rated 5 out of 5 stars

Excellent product for all parents!

No regrets purchasing this for my holiday trips. It certainly helped me in packing for my holidays, keeping it compact and neat! I was able to efficiently fit all of my kids’ stuff (one weeks worth!) in one luggage. Highly recommend for parents to consider this!

Customer experience has been great too! When I feedback that one of the bags was faulty, the team swiftly verified the issue and offered to send a replacement..

May 14, 2026
Unprompted review
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Reply from Aerless

Packing for kids for a full week in one suitcase is seriously impressive 😄

We’re so happy to hear the bags helped make your trip easier and more organized. And thank you as well for mentioning your experience with our support team — glad we could quickly sort out the faulty bag for you.

Really appreciate the recommendation!

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