It does exactly what you say Lifting capacity is spot on Control during delivery of fishing gear an release Perfect Return trip a bit nervous as drone goes really high after releasing an seem... See more
Company replied
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I had an accedent with aeroo pro combo.I filed out the from email, They asked for the flight log of the Accedent, I emailed with imformation. I hadn't back from them so finaly got on support. (when yo... See more
Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace... See more
Company replied
I've been an owner of the V2 for 4 months now and I must say, it continues to exceed my expectations! I've been brought up in and around the Moana (ocean) my whole life and have been fortunat... See more
Company details
Written by the company
We sell Fishing/Delivery Drones that are Super Easy to Fly, Affordable and Powerful. Our team of expert designers, technicians and support staff are based on Sydney's Northern Beaches in Australia. We have a global distribution setup for our drones for fast delivery and easy returns from anywhere in the world. For any inquiries, issues or just to say hello :) Get in touch with our support team today: support@aeroodrones.com
Contact info
-, 2103, Mona Vale, Australia
- support@aeroodrones.com
- aeroodrones.com
3.8
Great
95 reviews
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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I’ve sent my Aeroo Pro out into the…
I’ve sent my Aeroo Pro out into the surf over 300 yards dozens of times. Not a single fail. My buds and I have broken our shark PB’s several times. Stay dry and elevate your game!
March 24, 2025
Reply from Aeroo Drones
This is awesome to hear! We love that your Aeroo Pro is helping you crush PBs and take your fishing to the next level. Thanks for sharing your success with us 🤙
Shipping was great well packaged
Shipping was great well packaged, the time it takes for me to receive it was even better,the drone looks like a beast of a drone,cant wait to test it out.
March 13, 2025
Reply from Aeroo Drones
Cheers for the great feedback 😊
That beast of a drone is ready to take things to the next level, you’re going to have so much fun with it!
Reply from Aeroo Drones
We’re truly sorry to hear you feel this way. This is never the experience we want for our customers. Please reach out to our support team as we’d love the chance to turn this around and create a better experience for you. We're here to help!
support@aeroodrones.com
Problems ignored ..no customer support
No customer support for problems with drone even though I paid for insurance do not buy their drones.
April 9, 2025
Unprompted review
Reply from Aeroo Drones
Hi Glen, we’re very sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we aim to provide. Please reach out to our support team so we can look into this immediately and work to create a positive experience for you.
support@aeroodrones.com
Great fishing drone
I have owned and used the drone for several months now. It's a great drone and works well, much better than the first model Aeroo. I use solely for fishing at the moment and I've had lots of success sending baits out 300-400 metres mainly. I find the battery is vastly improved on earlier Aeroo.
August 8, 2024
Reply from Aeroo Drones
Cheers for the review Warren. Thanks so much for sharing your experience, we’re glad to hear the Aeroo Pro has been a big step up for you and that it’s helping you land those long bait drops with ease. Tight lines and happy fishing!
I am at the moment looking to purchase…
I am at the moment looking to purchase a fishing drone
I can find no email address or a phone number.
The google seach for fishing drones NZ showed this company but I am informed it is in Australia?
Ok then why is it cheaper ($300) to buy this product from the US?
April 6, 2025
Unprompted review
Reply from Aeroo Drones
Hi Jack, our team is based in Australia, and we also have authorised resellers in New Zealand who can assist locally. Pricing differences between regions are due to exchange rates, taxes, and import costs. Please feel free to contact our support team as we’d be happy to help you with any questions about purchasing.
support@aeroodrones.com
Customer Service
I send my drone for repair a month a ago and still have not heard back from them.
December 9, 2024
Reply from Aeroo Drones
Hi Veer, we’re extremely sorry for the delay and the frustration this may have caused. This isn’t the experience we want for our customers. If you still have any concerns, please don’t hesitate to reach out to our support team, we’d be happy to help.
support@aeroodrones.com
MORAES
Love the guys at aeroo drones! Great customer service and overall great guys!
December 6, 2024
Reply from Aeroo Drones
Cheers for the kind words Kirk.
We’re glad you’ve had a great experience with our team, it really means a lot to us. Always here if you need anything!
More Bang for your Buck
The ease of use, battery life and distance of flight make this drone an outstanding option especially considering the price!
December 6, 2024
Reply from Aeroo Drones
Hey Michael, thanks so much for sharing! Hearing how much you appreciate the performance, from the long battery life to the smooth controls and range, means a lot to our team. We designed Aeroo Pro to make fishing (and flying) easier and more fun, we’re thrilled to hear it’s doing just that for you.
Drone super easy to set up and easy to…
Drone super easy to set up and easy to fly.
Stability of videos and photos brilliant.
Family and friends super impressed in this product.
Thank you Aeroo Pro and James.
February 13, 2025
Unprompted review
Reply from Aeroo Drones
We’re delighted to hear the Aeroo Pro has impressed both you and your family. It’s great to know the setup, flight experience, and image stability have all met your expectations. Thank you for your feedback, we’ll be sure to share this with James too!
Best Drone. Aeroo fishing drone
So grateful for Aeroo fishing drone. Extremely stable, great visibility and awesome range. Best drone we have had. This has become our go to drone despite owning several other brands. Aeroo rocks
December 2, 2024
Reply from Aeroo Drones
We love hearing this Joe! It’s amazing to know the Aeroo Pro has become your go-to drone and is delivering the kind of performance you’ve been looking for. Thanks for trusting us to be part of your fishing adventures 🎣
Loving the drone…
Took the drone out for a play for the first time. A lot of trial and error getting it set up to how you like it, but once done then all you need to do on the future is just fly it. Controls perfectly and it's true very stabilised is strong winds. Loving it, looking forward to start fishing with it.
January 24, 2025
Unprompted review
Reply from Aeroo Drones
Thanks for sharing your first impressions Ozzie! It’s great to hear you’ve got it set up how you like and are finding the controls smooth and stable even in strong winds. That’s exactly what we designed it for. You’re going to have an awesome time fishing with it 😎
Really impressed with this fishing…
Really impressed with this fishing drone. I have had several swellpro’s over the years then decided to change to this and not disappointed at all! Way better technology in this Aeroo and very simple to use. Great design and so far seems hardy enough for NZ’s windy weather lately.
January 7, 2025
Unprompted review
Reply from Aeroo Drones
Hey Gareth, sounds like the Aeroo Pro is already proving itself in those tough NZ winds. We’re so glad you made the switch and are loving the tech and design. Cheers!
I've been emailing you guys that I'm…
I've been emailing you guys that I'm having signal problems when I fly my done. It keeps saying that there is an interference and I think it's my from phone.and how I know that is I was flying it and I got a call and did not answer it but when the call was coming in the warning came on. But i really haven't got a answer from you guys
September 24, 2024
Reply from Aeroo Drones
We hope this has been sorted for you since your original message. We’re sorry if we didn’t get back properly at the time, that’s never our goal. If you’re still having issues or need any help, please reach out anytime. We’re always here to support you and want you to get the best from your Aeroo Pro.
support@aeroodrones.com
Aeroo Drone NZ
Hi I recently purchased my first drone. I am very pleased with my choice of an Aeroo drone. The product, communication and support has been first class. Experienced friends are also very impressed. Thank you very much to your team.
December 1, 2024
Unprompted review
Reply from Aeroo Drones
Hi Carl, appreciate the kind words! We’re so pleased you were happy with your first drone and that it left a great impression. We hope it’s still going strong and serving you well. 🎣
Missed shipping date
The original order you forgot to send the propeller screws. I did get but later.
September 17, 2024
Reply from Aeroo Drones
Thanks for your feedback and for your patience at the time, Kirk. We’re glad the missing propeller screws were sorted for you in the end. We hope everything has been going smoothly with your drone since then. If you ever need anything else, don’t hesitate to reach out!
Very poor support - no contact number
Very poor support - I have tried on numerous occasions to purchase the Aeroo Pro - I also tried to find a phone number?? No where to be found (common for offshore Chinese run companies who sell themselves as "Australian" ) I don't have a problem with Chinese products but they need to understand that when you sell products to ANZACs in their country they will expect companies to back up their marketing commitments that they state on their web sites. Hopefully there staff will reach out and contact me with my contact details I included on 5 emails over the past week.
November 29, 2024
Unprompted review
Reply from Aeroo Drones
We’re very sorry to hear about your experience and that we didn’t meet your expectations at the time. This is not the level of service we aim to provide. We hope this has since been resolved for you, but if you ever need assistance in the future, please don’t hesitate to reach out, we’re here to help and want to make sure every customer feels supported.
Reply from Aeroo Drones
Thanks for the review Craig 😊
Good product, Good Service
The product is excellent and the team good to deal with. The reason I didn't give 5 stars is that the shipping was delayed, and I had to initiate contact on the delay.
Once contact was made then the response was good explaining the situation and then once shipping progressed the updates came through. The team could have done better here I felt.
August 15, 2024
It would be great if there was obstacle…
It would be great if there was obstacle avoidance option however the drone performs great otherwise
August 16, 2024
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