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Aeropay Reviews 293

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TrustScore 3.5 out of 5

3.6

Payment Service
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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform easy and convenient to use, appreciating the smooth user experience for making payments and transactions. Customers often highlight the security and efficiency of the service, noting that it helps avoid extra fees and the need for cash or ATMs. However, a significant number of people were dissatisfied with the customer service and response times. Many reviewers report difficulties in getting timely support, with issues like suspended accounts, delayed withdrawals, and unanswered emails being common concerns. Some customers also experienced problems with payments, particularly regarding withdrawals and unauthorized charges after account deletion.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the convenience, speed, and security of... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Response time

People report negative experiences with response times, often expressing frustration and dissatisfaction.... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many consumers report slow response... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers report positive experiences, praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... See more

Rated 5 out of 5 stars

Aeropay makes it so easy to make a purchase without paying the extra fees or the hassle of using the ATM! One time aeropay gave me a $5 reward just for using their service.

Rated 5 out of 5 stars

Using Aeropay is so convenient! It’s make transactions with my merchant easy,hassle free and secure. You can’t go wrong using Aeropay!

Rated 5 out of 5 stars

Aeropay is super convenient and safe to use. I love having an option to go through a trusted company for payments instead of having to give my credit/debit card info!

Company details

  1. Payment Service

Written by the company

Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.

Contact info

3.6

Average

TrustScore 3.5 out of 5

293 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy and efficient!

Super simple and easy to connect and use. Has made shopping much easier and convenient. Saving a bunch on needless fees.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Aeropay is a convenient way to pay

Aeropay is a convenient way to pay, especially when the company will not accept card, and you don’t want to use an ATM and acquire fees. I also like how user friendly it is. Just a few clicks and the payment is made. Very useful and convenient.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth

The service worked smoothly, I never had any problems, and I was a little bummed when my provider started using another payment service provider.

April 21, 2024
Unprompted review

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