Leora Healthcare Reviews 81

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent personalized management and service especially by Care Manager Astrid Depasse . I highly recommend Leora Healthcare , mum was lucky enough to be cared for a few hours per week at home by Ca... See more

Rated 4 out of 5 stars

We are so happy with wonderful attitude and love shown by the AFEA carer, who has been visiting my wife twice a week for the past five years. She has a heart of gold and truly fulfils her role – abov... See more

Company replied

Rated 5 out of 5 stars

We are with Leora- (formerly AFEA) for a long time. We find them reliable, efficient, respectful and honest. If there is any change in Carer's scheduled timing or change in Carer coming to our home... See more

Company replied

Rated 4 out of 5 stars

Great support from Taylor! She acts upon all of my feedback and suggestions to ensure that communication is clear. The four stars however, are due to some breaks in communication regarding my service... See more

Company replied

Company details

  1. Disability Services and Support Organisation
  2. Home Health Care Service
  3. Aged Care

About Leora Healthcare

Written by the company

Leora Healthcare (previously Afea Care Services) provides trusted disability and aged care services, alongside an innovative mental health and wellbeing platform for businesses.

Our inclusive and value-driven work culture has led to Leora’s inclusion on the AFR Best Places to Work List (Health) for five consecutive years from 2021-2025. We were also named the 2023 Employer of Choice at the Australian HR Awards.

DISABILITY AND AGED CARE: Our expansive network of support workers, backed by a team of Registered Nurses, delivers exceptional care via the NDIS, My Aged Care Home Care Packages and icare. For NDIS participants, we offer Supported Independent Living homes and provide 24/7 onsite shared support at our partners’ Specialist Disability Accommodation properties.

MENTAL HEALTH: Leora’s workplace wellbeing platform and mobile app is the next-generation Employee Assistance Program, equipping businesses with a full suite of mental health resources for their employees.

Leora is healthcare for every body and every mind.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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Rated 5 out of 5 stars

Afea the best

Afea the best, they help with all my needs they've never let me down.

October 11, 2023
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Reply from Leora Healthcare

We're so happy to hear this, Steven! Thank you for your support ❤️ Afea Care Services

Rated 4 out of 5 stars

Professional

Afea staff are very professional and polite, they respond to requests and enquiries in a timely manner. They listen and respond.
I would recommend Afea to anyone looking for NDIS management.

October 10, 2023
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Reply from Leora Healthcare

Thank you so much for your kind words, Manuel ❤️ Afea Care Services

Rated 4 out of 5 stars

Wonderful attitude, care and professionalism

We are so happy with wonderful attitude and love shown by the AFEA carer, who has been visiting my wife twice a week for the past five years. She has a heart of gold and truly fulfils her role – above and beyond.
Plus the professional communication from AFEA’s administration staff, who constantly inform me of any changes to schedules, as well as inviting regular updates as to the services provided. Great work!

August 16, 2023
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Reply from Leora Healthcare

Lovely to hear this, Greg! We are very proud of our compassionate carers and office team. Thank you so much for your kind words ❤️ Afea Care Services

Rated 5 out of 5 stars

Great experience

Great experience and services and great people

August 15, 2023
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Reply from Leora Healthcare

Thank you so much, Wayne! ❤️ Afea Care Services

Rated 5 out of 5 stars

Our support coordinator has been very…

Our support coordinator has been very helpful and active. She also gives clear information on this complex system whilst being empathic

August 14, 2023
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Reply from Leora Healthcare

Thank you so much! ❤️ Afea Care Services

Rated 5 out of 5 stars

I highly recommend Daniel (Support…

I highly recommend Daniel (Support Coordinator) at AFEA.
He ticks all the boxes; professional, friendly, compassionate, hard worker who strives to help his clients. He really changed our lives, and we are grateful.

August 14, 2023
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Reply from Leora Healthcare

Thank you so much for your amazing feedback, Nicole! We're honoured to support you ❤️ Afea Care Services

Rated 4 out of 5 stars

Helpful and considerate support workers…

Helpful and considerate support workers and the admin support team were exceptionally good to work with, during a difficult time.

July 1, 2023
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Reply from Leora Healthcare

Thank you so much, Michelle! We're glad we were able to support you during a difficult time. Hope it gets better soon ❤️ Afea Care Services

Rated 5 out of 5 stars

Very caring & helpful

The staff at Afea are wonderful. They are always polite and helpful. Carers are fantastic. I've never had any problems with my services and i would definitely recommend them.

June 22, 2023
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Reply from Leora Healthcare

Thank you so much, Kathy! We're so happy to hear that. Have a lovely day ❤️ Afea Care Services

Rated 5 out of 5 stars

The staff at afea are very friendly and…

The staff at afea are very friendly and accommodating in finding good staff and very helpful in finding staff to cover if my normal support worker's are sick.

June 21, 2023
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Reply from Leora Healthcare

Thank you so much, Vanessa! We're happy to be able to support you ❤️ Afea Care Services

Rated 5 out of 5 stars

We tried a few, and finally found Afea, hooray!

We have been with Afea for over a year. It is a very professional organisation, providing us with kind, friendly, reliable, genuinely caring in-home 1:1 support. They come from wide range of diverse backgrounds, which gives my adult son a chance to hear some amazingly interesting stories about different cultures, music and food - he loves it and looks forward to hearing more.

More importantly they are all well trained, helpful and will ask questions if unsure what to do. They are very happy to be part of the team when it comes to allied health therapy continuity.

The Office staff are excellent at communicating, they always return your calls.

May 21, 2023
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Reply from Leora Healthcare

Thank you so much for your kind words, Jill! We are proud of our multicultural family, and we're so happy to hear your son appreciates diverse experiences. We hope to continue supporting you! ❤️ Afea Care Services

Rated 5 out of 5 stars

Happy !!!

I have been with AFEA for a while now. My support person is really very understanding and caring. It is also very easy to get it touch with the Client coordinator who is always ready to help. Overall very happy with their service :)

May 21, 2023
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Reply from Leora Healthcare

We're so happy you're happy! Thank you so much for your kind words ❤️ Afea Care Services

Rated 5 out of 5 stars

Coordination is good with Afea…

Coordination is good with Afea regarding services
Allocation of specific nominated person to help is awesome
Carers are good ! Specially the one I am having for my son her name is Tanja👍🏼

May 17, 2023
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Reply from Leora Healthcare

Thank you so much for your kind words! ❤️ Afea Care Services

Rated 5 out of 5 stars

Good service from Afea

It's been a good experience with Afea for the past 3-4 years. The service has always been good and also the staffs are friendly as well.
Thank you

April 30, 2023
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Reply from Leora Healthcare

Thank you so much for your kind words! We hope to continue providing you compassionate service in the years to come. ❤️ Afea Care Services

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