Affettoclothing Reviews 44

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

Poor quality and returns are costly Ordered a sweater- button holes are holes punched in material which is cheap synthetic fabric. Company says returns are “easy “ but returns must be sent to locati... See more

Rated 5 out of 5 stars

Was a bit worried but then realised the other reviews were all left on the same day from fake accounts so ordered anyways.The cardigan was slightly too big but overall I am pleasantly surprised.

Rated 1 out of 5 stars

Dreadful quality clothes received with holes cut in the knitting for button holes!! - emailed the returns address - Initially offered 30% refund as cardigans received are unwearable and not fit for pu... See more

Rated 1 out of 5 stars

COMPLETE SCAM! I reported this dropshipping scammer to the Federal Trade Commission. Do not trust the pretty pictures on their website or the fake reviews on here. I ordered two cardigans and recei... See more

2.0

Poor

TrustScore 2 out of 5

44 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is scam - don't waste your time/money

This company is scam. I spent £75 on two cardigans from them.

On their website it didn't confirm the material, but from the images it was clearly high quality wool / cashmere, and the price seemed representative of that. Additionally they mentioned "free shipping in the UK" which implies they are also in the UK, on their returns section it does not mention returning to China....

Weeks later I received poorly made replicas of the cardigans seen online, in horrendous acrylic / polyester material, lacking the shape / form / buttons of the cardigans in the image - no doubt that these images were stolen from an expensive company, and cheaply reproduced by "Affetto". I emailed the customer service who tried to make me accept a partial refund as the costs and process to return would be high and complicated. As these cheap plastic clothes have no use to me, I still returned them, spending £28 on the shipping. I have regularly asked the vendor for an update, as well as seeing the package has been with Chinese Customs for months... Finally today, 4 months later, the package has arrived back with me since it was "unclaimed".

Do not buy from this company or similar affiliates. They have multiple names, often misleading with "London" in the brand name lulling you into believing this is a UK entity, and target you on Instagram for quick purchases.

I will never make this mistake again, and hope to help at least one person avoid this terrible scam.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from Affetto clothing

I believe Affetto clothing is a scam company. The sweater that is advertised on their website is completely different than the one I received. It was of very poor quality and defective. This is a bait and switch. Also the sweater did not have any labels. This is likely done on purpose so that they can deny you a refund per their return policy. Stay away from Affetto clothing.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful quality

Dreadful quality clothes received with holes cut in the knitting for button holes!! - emailed the returns address - Initially offered 30% refund as cardigans received are unwearable and not fit for purpose. When I refused this I was required to return to china at my own cost - finally contacted my credit card company who have refunded my money to me. DO NOT BUY FROM THIS COMPANY _ THE QUALITY IS DREADFUL. Wish I'd read the trust pilot reviews before I spent my money

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company . Got 2 of the ugliest sweaters terrible quality . Emailed them to get refund they said I had to send back to china when the company is from Doral Florida . They do not refund at all and they are a scam switching the product they advertise for garbage . YOU HAVE BEEN WARNED

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. I ordered 2 sweaters that arrived after a few weeks. When I got them they were cheaply made and poor quality. I requested a return and was offered a 30% refund and told I’d have to return the product to China within 5 days. This is fraudulent and no one should purchase from them. This is also false advertising, they say they have a 30 day return policy that the just don’t honor or stand by.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy!!!!

I ordered two sweaters. Two DIFFERENT sweaters arrived. I complained and was offered a 30% refund when THEY sent wrong sweaters. DO NOT BUY FROM THIS COMPANY. This was “bait and switch” w no recourse pure and simple.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam website

Affettoclothing.com is a scam website. You will NOT receive the items in the picture. They are trash! Also returns are to China and are not practical. I am just out of luck!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

I would recommend not dealing with this…

I would recommend not dealing with this company.

I ordered two sweaters, and they arrived from California.
They look nothing like the picture. I wanted to return the sweaters. But you need to ship them back to China.

And now after three months of trying to get a refund, I realize that it’s impossible and I’m Out the money that I paid for the sweaters And the postage.
You need to return them to China. It cost me almost $50 to mail the two sweaters back and the package is somehow lost

Do not order from this company unless you are convinced you will like the product.
There are no returns or refunds

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

very cute

Always getting compliments for my cardiagn and am having to send them the link! So comfortable and warm.

December 13, 2024
Rated 4 out of 5 stars

order lost

My order was lost but they sent out a replacement straight away so thank you. It arrived quickly so am not sure what happened to the first order. I love the dress I received so will be ordering one of their famous Bella cardigans next! x

December 11, 2024
Rated 2 out of 5 stars

Poor quality and returns are costly

Poor quality and returns are costly
Ordered a sweater- button holes are holes punched in material which is cheap synthetic fabric. Company says returns are “easy “ but returns must be sent to location in China which cost $30 wouldn’t buy anything from this company again

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

I did receive the sweaters but they are…

I did receive the sweaters but they are cheaply made. I emailed to refund and they said they’d give me 30% back from my payment instead of me returning product. There are no free refunds and you have to send it back to China! Don’t do it. Total rip off.

October 28, 2024
Unprompted review

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