Affetto Italiano Reviews 

1,055
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the traditional food selection is exceptionally authentic, fresh, and bursting with wonderful, genuine homemade flavors that strongly remind them of Italy. People are also very happy with the reliable shipping methods, noting that perishable and chilled items always arrive securely and maintain a perfect condition. Some people were dissatisfied with delivery delays, slow support response times, and occasional logistics problems experienced during transit. Reviewers also pointed out that delicate items like sweet pastries occasionally arrived broken or damaged because of rough handling by couriers.

What people talk about most

Product

Consumers find product to be positive, highlighting the authentic and delicious taste of items like meats,... See more

Quality

Customers consistently report great satisfaction with the exceptional quality of the items offered, praising... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting consistently prompt and efficient... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a great service especially packing of dairy products and meats. Hand freezer bags as well for pick-nics. Fast efficient service and I’ve passed your name on to others who may use your service.... See more

Rated 5 out of 5 stars

I had an issue with the delivery at first by DPD (order#5729), but not only did they reply quickly and say they will arrange a replacement but they actually DELIVERED it themselves! That’s a long... See more

Rated 5 out of 5 stars

I purchased Rhum Baba and Aragostini They arrived as promised on the website - I love DPD deliveries. They had a decent best before date - I am on my own so I could treat myself daily😄. The Rhum... See more

Rated 5 out of 5 stars

Bought store Pancetta for years, as I watched, and tasted the general decline. Thinner slides until a 6 inch strip would reduce to just over an inch after cooking. Decided it was time to try somet... See more


Company details

  1. Online Food Ordering Service
  2. Cheese Shop
  3. Cold Cut Store
  4. Deli
  5. Dessert Shop
  6. Italian Grocery Store

Written by the company

Affetto Italiano is a well-known supplier of authentic Italian food imported direct from artisan producers at the heart of rural Italy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,055)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed and very tasty!

I ordered these for a friend’s 50th and they went down REALLY REALLY WELL!!!! He loved them so much he wouldn’t share with his girlfriend! Just gave her a nibble.
Well packaged and arrived in perfect condition. So thank you very much indeed.
Would definitely recommend and buy from you again.

November 25, 2024
Rated 5 out of 5 stars

I ordered a selection of meats and…

I ordered a selection of meats and cheeses from Affetto Italiano to surprise a friend in Wolverhampton, and the experience was outstanding! From ordering all the way from San Francisco, I was impressed with the ease of the process, prompt delivery, and the quality of the products. My friend was thrilled with the freshness and authenticity of the Italian flavors. Highly recommend this store for anyone looking to share a taste of Italy with loved ones!

October 28, 2024
Rated 5 out of 5 stars

This company is so helpful

This company is so helpful, we ordered something for delivery and we made a mistake with the postcode. We rang to explain and they immediately sent out another box with no extra cost.
So customers friendly 😊

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Such a treat

Such a treat! The Surprise box of 9 cannoli were delivered with efficiency and care. They looked too good to eat! Thank you so much.
Con Affetto, your order number 11886

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

A very special treat. Amazing

I ordered two boxes recently and I was so pleased that I did. They arrived beautifully wrapped in pretty boxes, then secured in a cardboard box. Quite a quick delivery too.
The Cannoli were amazing, so tasty. As I had ordered ‘ surprise boxes, there was a wonderful assortment to choose from. So far, I’ve tried three. All excellent.
I would certainly recommend these.
ORDER NUMBER 11970

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

I have to say their efficienI never got to try them!cy in…

I have to say their efficiency in sending my order was just that, quick, but when it was delivered the very flimsy packaging my order was placed in wasn't sufficient enough for it to avoid being totally damaged when it arrived. This meant my entire order was crushed . There was nothing left of it. I can't really review anything I didn't get to try. I'm waiting now for a full reimbursement of my money back on my account!

September 26, 2024
Rated 5 out of 5 stars

The gluten free cannolis…

The gluten free cannolis we ordered were lovely! We ordered both flavours - the pistachio and the salted caramel. I liked both but my son surprised me and preferred the pistachio ones.
They were packaged well and arrived when expected. They were a little expensive but a lovely treat. I will definitely order again when another treat is needed.

September 24, 2024
Rated 5 out of 5 stars

Quick delivery which was great

Quick delivery which was great. Had the cannoli which was delicious. All 3 flavours are great but the lemon was exceptional.
Con Affetto 11778

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Delicious!

I bought cannoli and a couple of other items and they were melt-in-the-mouth gorgeous! Not too expensive, arrived promptly, and great customer service!
Con Affetto, order number 11766

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Gluten Free Cannoli

I can highly recommend the pistachio gluten free caannoli. The shell is really crispy and there is loads of pistachio filling. I previously tried the non-gluten pistachio and although I love both types, I do prefer the gluten free. next I ned to try the salted caaramel. Yum. Con Affetto, 11564

September 19, 2024
Unprompted review

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