Affordable Lighting Reviews 817

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This place got me out of a tightspot after (I think but have no proof) I may have overtightend a £200 light fitting and put a hairline fracture in the glass. Stuart swung off his horse, in... See more

Rated 5 out of 5 stars

Utterly amazing customer service. Bought 5 lights from Josh who was thorough, honest and knowledgeable throughout. I accidentally broke part of one light and he went above and beyond to help me sourc... See more

Company replied

Rated 5 out of 5 stars

The exact products we wanted, only £50 cheaper than in the shops! Ordering easy, delivery really quick, and we were kept up to date about where our items were every step of the way. Arrived well pac... See more

Company replied

Rated 5 out of 5 stars

My Dar pendant light is lovely. Just as described on the site. Also bit cheaper than from other suppliers. Arrived promptly and delighted with the purchase. First time I've used Affordable Lighting bu... See more

Company replied

Company details

  1. Lighting Store

Information provided by various external sources

Lighting for every room in your house


Contact info

5.0

Excellent

TrustScore 5 out of 5

817 reviews

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Rated 5 out of 5 stars

Quick lighting

great company - lights arrived within two days - site also very good to navigate

February 13, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, we are happy to hear everything went well for you

Rated 5 out of 5 stars

Lighting

Very good range of lights that would suit everybody's, taste and style

February 11, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the 5 star review. Always appreciated.

Rated 5 out of 5 stars

Brilliant buying experience!

It has been a pleasure buying several Franklite Monaco fittings and silk lamp shades from Affordable Lighting twice. These delicate products are made of excellently quality and each time arrived thoughtfully packed, quickly and on time. The one hour slot was most convenient. The customer service has been fantastic all along! Really accommodative with my needs and wishes, from exchanging a fitting because I preferred another finishing, and even picked it up from my address gratis (!) to meticulously organising the replacement of a few damaged crystals with the manufacturer, which arrive next day…and twice as much as I requested! They have made my whole buying experience swift, smooth and stress free. I gladly recommend Affordable Lighting to anyone!

February 10, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the excellent and detailed review, and for recommending us.

Rated 5 out of 5 stars

Very good service.

Prompt and exactly as ordered.

February 5, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Wall lights

I was very pleased with all aspects of this company. I found the lights I wanted which I hadn't found in the shops and they are just as described and I am very happy with them ordered on the Saturday and they were delivered the following Tuesday excellently packaged. I would recommend this company very good service

February 2, 2017
Unprompted review
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Reply from Affordable Lighting

We are pleased that you are happy with your Arran lights. We always appreciate being recommended. Thank you for your 5 star review

Rated 5 out of 5 stars

First class service

Prompt delivery

February 2, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for taking the time to give us a 5 star review. Much appreciated.

Rated 5 out of 5 stars

Pleased

Very pleased ,well packed. Speedy service.

January 28, 2017
Unprompted review
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Reply from Affordable Lighting

Happy that you are very pleased with your wall light and our service. Thank you for the 5 star review.

Rated 5 out of 5 stars

No complaints

Product (flush light fitting) and service very good.

January 27, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for your 5 star review.

Rated 4 out of 5 stars

Best online price

Very good price. Delivery wasn't immediate, but I believe the light was produced by manufacturer to order(?). Once we received despatch notice light arrived following day. Happy with service.

January 27, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for your review. The fitting ordered was made to order which can take slightly longer as you say. We appreciate you taking time to leave the review.

Rated 5 out of 5 stars

lighting

excellent service all round well packed delivery excellent as well.

January 26, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you so much, we are pleased you are happy with both the product and service!

Rated 4 out of 5 stars

Great product and good service

First time use of Affordable Lighting, very pleased with the product and service. The reason I have not awarded 5 stars is because we were not told the product was not in stock until after we placed the order. We were kept informed about delivery and the product was delivered on promised date. Stock information on website would be very helpful.

January 26, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the positive feedback it is appreciated. Having so many products for sale it can be difficult to have a live stock feed. When products are unexpectedly unavailable we do, as you kindly pointed out, try to make the customer aware as quickly as possible and offer alternatives. We hope the delay did not cause too much inconvenience.

Rated 5 out of 5 stars

Endon lamps

Very helpful staff in finding 2 Endon matching exterior lamps from existing stock which are no longer available. Quick delivery which included bulbs.
Many thanks for a great service.

January 24, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for a wonderful review, we appreciate you taking the time.

Rated 5 out of 5 stars

franklite lights

Delivered within forty eight hours of ordering ,packed well ordered wall and ceiling lights to match . Look great very happy even got bulbs included.

January 22, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, we do aim to dispatch all our orders ASAP.

Rated 5 out of 5 stars

Customer service

My request to have a bespoke ceiling light was met with a can do attidude from the sales team. The team went the extra mile and contacted the manafacutrer and obtained a bespoke item for me. The item arrived very quickly and was beautifully packed.

January 16, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you so much for the wonderful review, it was a pleasure to be of service.

Rated 5 out of 5 stars

GOOD SITE

GREAT SITE GOOD PRODUCTS VERY USER FRIENDLY

January 15, 2017
Unprompted review
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Reply from Affordable Lighting

Thank you for the positive feedback, it is always greatly appreciated.

Rated 5 out of 5 stars

well done and thanks

Brilliant product, delivered in super fast time and at a great price. Will definitely use them again.

January 13, 2017
Unprompted review
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Reply from Affordable Lighting

thank you for the review, glad to hear you will be back

Rated 5 out of 5 stars

Outstanding customer service

I had a question about the type of bulb I should use with the pendant light I wanted to buy. My call to Affordable Affordable lighting was answered by Josh, who couldn't have been more helpful. He followed up by sending me photos that he took with his own camera so that I would have a better idea of the appearance of the bulb.

Competitive pricing and superb customer service - what more could I want. The Badger light is gorgeous, too.

January 13, 2017
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thanks for the review. Glad we could help with your purchase. The Badger light is a lovely looking fitting enhanced by the decorative bulb. Thank you again.

Rated 5 out of 5 stars

Excellent customer service

I was concerned that the copper colour of my lights would not go with the other room fittings. The photos of lights showed varying colours. The lady in customer services took a photo of the showroom model against another colour for comparison and I was then able to order with confidence. The lights arrived with no delays and will look lovely in my room.
Thank you

January 13, 2017
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for your review. It was no problem to send you the additional image. We are so glad you are happy with your choice.

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