Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... See more
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One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... See more
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Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... See more
Company replied
Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... See more
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Company details
Written by the company
Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.
Contact info
Elsing Street, ST4 2PR, Stoke-on-Trent, United Kingdom
- affordrentacar.co.uk
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Replied to 87% of negative reviews
Typically replies within 48 hours
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Another excellent vehicle hire
Another excellent vehicle hire, as always a clean well prepared vehicle at a competitive price

Reply from Afford Rent a Car
The vehicle is always ready and clean…
The vehicle is always ready and clean There's never a problem,just a solution to your needs
Perfect thanks
CARL HTS

Reply from Afford Rent a Car

Reply from Afford Rent a Car
Great service from start to finish.
Great service from start to finish.
Highly recommended

Reply from Afford Rent a Car
Great experience; helpful in showing the ropes for newbie
Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to change; so it was good to be able to discuss in person).
Had a courtesy follow up call the day later to re-confirm and go over the process again.
Now confident in knowing what to do next when I need to hire another car in the future.
Car was brilliant!

Reply from Afford Rent a Car
Filthy and wet van hire
The van was booked and paid for, the day prior to the hire, where it was clearly stated that a 3 piece suite was being moved.
The van provided was not ready at 8.30am and had previously been used for moving builders rubble. It had been mopped through but remnants of the dust remained and it was dripping wet inside. I asked for a dry mop, non was available, so I personally used the wet mop to try to remove some of the moisture. This had limited success.
Given that it was clearly stated what the van was to be used for the day before, I was frankly appalled at what I was provided with to do the job. For a company to operate a fleet of vehicles as you do, I cannot understand why there would not be some sort of segregation on the uses that the vans are put to. To be clear, BUILDERS RUBBLE AND SOFT FURNITURE DO NOT MIX!!!

Reply from Afford Rent a Car
So Easy to book a vehicle
Great staff on reception! Van sorted in no time atall no fuss.
Van cleanliness superb and easy to drop off after the hire term is completed
Will use again and recommend to eve

Reply from Afford Rent a Car

Reply from Afford Rent a Car
Everything went to plan
Everything went to plan! Car was lovely and clean cant really fault anything

Reply from Afford Rent a Car
Easy and professional service
The chap who showed my round the van when I picked it up was informative, thorough and easy to chat to. All was fine and it was easy to drop it off whenever it suited me. The only slight negative was that there was no secure place to park my own vehicle, so I had to leave it on a quiet public nearby road.

Reply from Afford Rent a Car
Warm and friendly people wouldn’t go…
Warm and friendly people wouldn’t go anywhere else

Reply from Afford Rent a Car
Extremely helpful customer service
Extremely helpful customer service, I doubt I'll use another company in the future after my experience with these.

Reply from Afford Rent a Car

Reply from Afford Rent a Car

Reply from Afford Rent a Car
Staff there very helpful and the cars…are clean and reliable
Staff there very helpful and the cars are clean and reliable

Reply from Afford Rent a Car

Reply from Afford Rent a Car
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