Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... See more
Company replied
Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... See more
Company replied
Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... See more
Company replied
Company details
Written by the company
Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.
Contact info
Elsing Street, ST4 2PR, Stoke-on-Trent, United Kingdom
- affordrentacar.co.uk
4.8
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Quick reliable service and friendly…
Quick reliable service and friendly helpful staff
October 15, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Nice car friendly staff
September 27, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Easy process with professional staff
Easy process with professional staff. Nice Luton. Would use again, thanks :)
October 7, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Good smooth process
Good smooth process, car had no spare wheel but luckily we didn’t need it
October 3, 2025
Reply from Afford Rent a Car
Thanks for your comments and 4 star review.Manufacturers unfortunately due to weight not always include spare wheels but because of the sort of tyres they use include an inflatable foam.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
It's always a good experience with…
It's always a good experience with these guys. Great vehicles and nice staff.
October 10, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Staff very helpful and easy to book…
Staff very helpful and easy to book online and best price around 👍
October 3, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Easy hire
Easy hire from start to finish and excellent service from the lovely lady behind the counter. Van was clean and tidy and collecting and dropping off easy.
October 11, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Girls were courteous and helped me sort…
Girls were courteous and helped me sort out the hire of the same van I had a day earlier really quickly - changed pick up time and again they sorted it - really happy to recommend Afford - have used them for years and they have always been great - just one thing - if they could scan the proof of address so they last a year it would be really helpful
October 10, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.We look forward to seeing you again when you next need to hire.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Very friendly and professional…
Very friendly and professional servuces. Appreciate their service and the price is worth it all. Very good quality cars and van. My go to place if in need of hired cars. Very affordable and suits all budgets.
October 3, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review.
Quick and easy check in/out process
Quick and easy check in/out process. Got a great range of new cars.
October 8, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Great service all the time
Great service all the time. Vehicles always clean and in great condition.
Friendly staff, keep up the good work is all i can say. Thank you
October 8, 2025
Reply from Afford Rent a Car
That’s great thanks and will pass onto the team.
Simply the best
Simply the best. Vehicles are always well maintained and the prices are great. Phil and the team are 1st rate
October 6, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto Phil and the team.
Shocking customer service booking was…
Shocking customer service booking was for 10 am arrived at 9.50am van brought rd to me at 11am no apologie nothing. When returned van jst took my word for it all was ok gave keys in on my way. 2 days later had email saying if didnt pay for the rental they will take legal action. Clearly anonnyed at this as it was paid and was fully there wrong doing. So i seen your reply is this same natasha that emailed me a reciept and goidwill gestere voucher that i never recieved avoid this company cause not a clue
September 29, 2025
Reply from Afford Rent a Car
I know Natasha our General manager has rung to apologise and goodness knows why we didn’t take payment at the beginning of the hire.
Please accept my sincere apologies too and hope it’s not put you off using us next time you need to hire.
Tony Dobson.
C.E.O.
All of the Staff at Afford are great…
All of the Staff at Afford are great especially Nicky who always goes the extra mile to make sure we have everything we need in time for any trips we are taking.
September 25, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Always good service
Always good service, wouldn't go anywhere else. Great new transit, did the job
October 3, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Always been helpful.
Always been helpful. Never had a issue with getting a van will always use you.
September 1, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.