One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... See more
Company replied
Everyone I have spoken to/dealt with have always been excellent extremely helpful and polite. Never had a problem with their vans. I wouldn’t use anywhere else and if a friend or family member are loo... See more
Company replied
I have used Afford Rent A Car many times during this year, and always find them to be polite and professional. The service I have experienced is always quick and efficient. Above all else they are rel... See more
Company replied
Company details
Written by the company
Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.
Contact info
Elsing Street, ST4 2PR, Stoke-on-Trent, United Kingdom
- affordrentacar.co.uk
4.8
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very helpful made the renting…
Staff very helpful made the renting process go smoothly and provided the appropriate care that we requested
October 2, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Consistently Good
Yet again Afford performed beyond expectations.... allowing me to hold onto car for extra 3 hours at very short notice. Car immaculate. The exact model as requested. Efficient reception staff. Just all round excellent service.
October 3, 2025
Reply from Afford Rent a Car
That’s great to hear so will pass your comments to the team.
Quick and easy collection process
Quick and easy collection process, the ladies on the office are eager to get you going, always clear with instructions on what to do.
October 1, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Easy to book/collect/return vehicle
Easy to book, collect and return the hire vehicle. Thank you!
September 18, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Reply from Afford Rent a Car
Thanks for your comments and 5 star.
They do exactly as advertised
They do exactly as advertised. No hidden extras. Polite and friendly service.
September 29, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Very good service
Very good service as usual from start to finish. I say as usual because i have hired before. Booking via phone worked very well and went smoothly. The car was clean on collection and was totally reliable throughout the hire and served me and my family very well for the holiday. Many thanks
September 12, 2025
Reply from Afford Rent a Car
Glad you had a good holiday and thanks for your comments and 5 star review
Super friendly and very affordable
Super friendly and very affordable! Thank you teamFenton!!
September 26, 2025
Reply from Afford Rent a Car
Thanks very much for the comments and 5 star review .
van hire had easy
It was friendly, helpful, easy. van was clean, explained all the instruments and controls
September 25, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Affordable & Friendly
The process of booking a rental car is pretty straightforward and less time consuming and rentals are at an affordable price(hence "afford"). The staff are very helpful and customer friendly. I've been coming here for years and I highly recommend them to anyone that's looking for a great car to hire at an affordable price.
September 25, 2025
Reply from Afford Rent a Car
Thanks for your loyalty,comments and 5 star review
Great service as always
Great service as always. Rang on off-chance that I m8ght be able to hire a van that day. Luckily there was the correct size available & collected it soon afterwards. Thank you to everyone at the Stafford branch for once again faultless customer care
September 22, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
I have used Afford for a number of…
I have used Afford for a number of years. They always give good service
September 22, 2025
Reply from Afford Rent a Car
Thanks for your loyalty comments and 5 star review
Very friendly service
Very friendly service, good quality vehicle and reasonable price.
September 24, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Easy to deal with
Easy to deal with, non of the charging for damage as all covered, Good value and good staff
September 11, 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Reply from Afford Rent a Car
Thanks for your comments and 5 star review
Good experience in arranging the…
Good experience in arranging the vehicle, person seemed professional and polite.
Only issue was the van didn't seem that clean inside.
Vehicle was good reliable and served its purpose.
September 19, 2025
Reply from Afford Rent a Car
Thanks for your comments and 4 star review and please accept our apology that the van wasn’t as clean as it should be.We will take this up with the team.
Reply from Afford Rent a Car
Thanks very much for your comments and 5 star review
Reply from Afford Rent a Car
Thanks for your comments and and 5 star review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.