A Fish Company Reviews 46

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service as always - Ordered the King Salmon - Nice large thick filets - Taste great!

Company replied

Rated 5 out of 5 stars

We were hosting a special dinner a few weeks ago and I wanted to order Dungeness crab for the meal. ‘A Fish Company’ was the only place locally that had it in stock. I have never ordered seafood... See more

Company replied

Rated 5 out of 5 stars

After trying unsuccessfully to purchase a large sockeye Salmon to feed 8 people I found the “A Fish Company website on line. At first I was hesitant to order fish on line but decided to give it a try.... See more

Company replied

Company details

  1. Seafood Wholesaler

Written by the company

A Fish Company is an online boutique frozen fish & seafood retail & wholesaler located in Surrey, BC, Canada. The company strives to be consistent with its superior customer service and committed to provide clients with exceptional products with reasonable price, as well as it's comprehensive in-house quality control program. We have a few different options online that will supply you and your family or friends fun exploring the culinary world of Seafood. Our products are 100% natural, wild and sustainably sourced mostly from Canada. FREE delivery available within Metro Vancouver and Squamish, Abbotsford, Mission & Chilliwack.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous product and customer service!

We were hosting a special dinner a few weeks ago and I wanted to order Dungeness crab for the meal. ‘A Fish Company’ was the only place locally that had it in stock. I have never ordered seafood online for delivery before, and I was a little leery, but the process was flawless! The level of customer service, from Mahib who took the order, to the delivery driver, who dropped off our crabs, was exceptional! (Abnormally so!).

The beautiful huge fresh crabs that we received were an absolute treat, and resulted in a meal that our company will be talking about for some time to come! Highly, highly recommend this company!!

Sarah

September 12, 2024
Unprompted review
A Fish Company logo

Reply from A Fish Company

Thank you so much for your kind review, Sarah! We are delighted that you liked our service and the products we offer. Thank you for trusting us.

Rated 5 out of 5 stars

Good quality.

Good quality.

August 24, 2024
A Fish Company logo

Reply from A Fish Company

Thank you so much, Marina. Appreciate your feedback 🙏

Rated 5 out of 5 stars

The quality of service and dedication…

The quality of service and dedication to ensure that you are satisfied with your order. This company has gone above my expectations and highly recommend using them. Looking forward to my next order. Cheers

August 16, 2024
A Fish Company logo

Reply from A Fish Company

Thank you so much for your kind words, Nadine!

Rated 5 out of 5 stars

Habib is the most pleasant person to…

Habib is the most pleasant person to deal with, the delivery driver equally nice, both genuinely nice people.Great communication from both individuals, delivery on time as promised and product good!

July 21, 2024
A Fish Company logo

Reply from A Fish Company

Thank you so much, Ed, for your kind review 😊. We are happy that you've liked our service and product!

Rated 5 out of 5 stars

Very good and prompt customer service

Very good and prompt customer service. I also appreciate the acceptable frozen lingcod snd spot prawns which are great to have at home.

March 13, 2024
A Fish Company logo

Reply from A Fish Company

Thank you so much for your kind review, Jane!

Rated 5 out of 5 stars

Great service

This is a company that knows how to treat their customers. If there is a way to keep you happy.....they will find it! Highly recommend.

March 7, 2024
A Fish Company logo

Reply from A Fish Company

Thank you 🙏 so much for your kind review, Gary!

Rated 5 out of 5 stars
A Fish Company logo

Reply from A Fish Company

Thank you Hon for your five star review. Sometimes if you live close to our warehouse than the Surrey drop off point, it makes more sense to deliver to your house 😁

Rated 5 out of 5 stars

Will order again

Easy to order, got what i ordered, called before delivery to make sure we were at home, friendly service!

July 7, 2023
A Fish Company logo

Reply from A Fish Company

Thank you Silvio for your kind review 😊

Rated 5 out of 5 stars

Great company

1st time ordering - efficient, friendly (as in personal friendly!), fast, great prices for bulk

May 10, 2023
A Fish Company logo

Reply from A Fish Company

Thank you for your kind review Raymond!

Rated 5 out of 5 stars

Very good communication

The communication was great, and the delivery was so fast!
Thank you again!

March 1, 2023
A Fish Company logo

Reply from A Fish Company

Thank you for your feedback, Kyoko! Appreciate it!

Rated 5 out of 5 stars

My order was delivered within 3 hours

My order was delivered within 3 hours!
The tuna exceeded my expectations and customer service is the best I’ve ever experienced!

March 1, 2023
A Fish Company logo

Reply from A Fish Company

Thank you for your kind review, Linda! We are glad you've liked our service and product.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look