While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a painting on March 4, 2026. On March 27th, I contacted the company via email to find out if my order had been shipped. I got an email saying my request for information would be answered i... See more

Rated 3 out of 5 stars

This company is very slow to respond messages . 21 hours to get an email response, common ? The paintings are beautiful , but emails should be responded within the hour . I also work in e-commerce and... See more

Rated 5 out of 5 stars

Living in a remote part of Canada, snowy days often keep me stuck indoors and it can get pretty lonely. One day, feeling a bit blue, I saw an ad on Facebook featuring colorful paintings. A painting of... See more

Rated 5 out of 5 stars

Our daughters are avid cat lovers, so we redecorated our nursery with a cat theme. We even found suitable and cheerful paintings that make you feel good just by looking at them. These are paintings by... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Online Art Gallery of Artist Leonid Afremov Mexico


Contact info

3.8

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved the fast shipping

Mate , these paintings amaze me. I ordered copy by Afremov studio . It was well made and cost me less than AUD 200. Loved the shipping from Hong Kong, it took only 3 days for us far way Aussies.

March 26, 2025
Rated 3 out of 5 stars

Not up to world class standard

Having this consequence on losing AU$325 for a painting that I cannot proudly hang in my living room, I feel that others should know before taking this purchasing risk.

I still have not received a refund or return label from Afremov studios since I reported my great disappointment to the first finished product, asked for a return & refund on the 20st February. I also asked them to cancel the second order at the same time.
I ordered ‘Sailing to the Shore’ oil painting, fully framed on the 31st January
Then I ordered another small painting on the 12th February meant for my daughter 30th birthday.

The first order arrived, my heart dropped. It does not closely match to Leonid’s original painting. I understand that Afremov does the reproduction of Leonid’s painting BUT the painting skills and colour palette is far off the mark, far from to the likeness of Leonid’s skills. Their website claims that their entire artists are trained to do the reproducing. But no. their skills are on par with art schools & art students.

Second order arrived on 3 March! Another disappointment, they advertised it ‘on special’ that the canvas are ready stretched instead of being rolled. It arrived as rolled in cling wrap. I emailed them again that second order arrived after I request it to be cancelled on the 20th February . I asked for return label so that both painting can be returned to them . 5th march I got refund for small painting only but still no refund for big painting , still no return label. Communication stopped from there.
In total I lost AU325. It is a huge amount to me as I don’t earn much.

I am giving them a 3 star. Reason for that is: you will get a real oil painting on canvas. You will receive the reproduced product. First communication is good but then it wanders to no-reply later.

I am not giving them fourth or fifth star. The reproduced paintings does not closely match to the picture as advertised on their marketing webpage. You may receive a small amount refund for small paintings but you will not get refund for bigger painting. It seems that they reply saying that they will send you the return label in order to “water down” your disappointment or requests.
Postage from them starts from China instead of Mexico.

You are better off buying oil paintings in person from your nearest art local gallery

February 20, 2025
Unprompted review
Afremov logo

Reply from Afremov


Thank you for taking the time to share your experience with Afremov Studios. We deeply regret hearing about your disappointment with the paintings you received and the challenges you’ve faced regarding your refund and return process. Your feedback is incredibly valuable to us, and we take it very seriously.

We apologize sincerely that "Sailing to the Shore" and the second painting did not meet your expectations or reflect the quality and likeness of Leonid Afremov’s original work as advertised. It’s our goal to ensure every customer receives a piece they can proudly display, and we’re sorry we fell short in your case. We also regret the confusion and frustration caused by the cancellation and refund process, as well as the unexpected shipping condition of the second painting.


We understand how important your investment of AU$325 is, and we’re committed to making this right. Please feel free to contact us directly at by WhatsApp at +52-984-166-0292 to further discuss the issue.

Rated 1 out of 5 stars

Broken Promises and Nonexistent Customer Service

In December, I left a negative review regarding the failure to receive the certificate of authenticity, to which the company publicly responded, promising a quick resolution. However, despite this response, four months have passed, and I have received nothing. No one has followed up via email, as they had promised.

This shows a serious lack of reliability and customer care. If you're considering a purchase, keep in mind that their after-sales service may not be as trustworthy as they claim.

December 17, 2024
Unprompted review
Afremov logo

Reply from Afremov

This customer has requested a certificate of authenticity for an older painting. The certificate is a very important and legal document. its like a car title. We cannot issue such document without physically inspecting the painting . the customer did not allow us to physically inspect the painting. Therefore , we cannot issue a proper certificate.

Although the painting could have been ordered from us in the past. we have had situations where customers have lied to us in order to acquire a certificate and sell a fake painting as "original" with certificate provided from the source.

The customer can travel to our location in Mexico where we can gladly inspect the painting and provide the certificate in the spot.

We only issue replacement certificates without inspections for giclees and afremov studio recreations that were sold in multiple copies and do not hold artistic value. In order to provide a certificate for a "master original, the painting must be inspected first by hand in order to verify the authenticity of the painting.

Rated 5 out of 5 stars

Great Service and Amazing Work

The sales side was in so very quick to respond and very helpful.

We didn't know if they could turn a piece from landscape to portrait without eliminating parts of what made the piece amazing. We trusted them because that is just how we operate when a company has good reviews and return policy, until they demonstrate otherwise (as seen in my review of anyother online art seller). We bought the customized piece sight unseen, with a little bit of trepidation

I have never loved a piece of art more. None of the feel of the piece was changed by its orientation. Everyone who walks into our two and a half story living room remarks on how dramatic and compelling the painting is. We love it so much that I am currently looking for another piece with a different subject.

July 30, 2024
Rated 4 out of 5 stars

Slow shipping but worth the wait

I ordered a painting by Afremov art studio called Rain’s Rustle in the Park . I thought the painting was in stock and was going to arrive fast. But it was made after I placed the order . The the whole process took almost 3 weeks until the painting was delivered. The painting itself looks amazing. Its not the original, but totally worth the $178 I paid

February 4, 2025
Rated 5 out of 5 stars

Liked the art. I have a comment

People, do not forget to order stretching or “gallery wrapping” as they call it on afremov. It cost a fortune to stretch a painting in the USA. when, I placed the order, I forgot to add the stretching and the painting was delivered rolled inside a plastic tube. I got a few stretching estimates. The cheapest was $150 when I paid $139 for the painting itself. I contacted Afremov reps . They offered me to return the painting for stretching. But the total cost with the return fees was still $120 . Then they told me about plastic floating frames on amazon . I ordered one for $35 and the painting looks very good inside under plastic glass.

January 22, 2025
Rated 5 out of 5 stars

I ordered a painting in November

I ordered a painting in November . It was never delivered . Because of the holidays, I didn’t have time to be checking . The package was declared lost by FedEx. The Afremov team was nice enough to provide a free replacement. I asked them to send the replacement by a different company. It was just delivered by DHL. I love the painting. It looks very colorful.

January 3, 2025
Rated 5 out of 5 stars

Originally I wanted to give 1 star…

Originally I wanted to give 1 star review. The painting smelled like fresh paint when it arrived. I contacted the customer service . They explained to me that I ordered a recreation which was made per order, not the original painting. I was very naive thinking that the original will cost $178. Honestly, I did not read the description when I made the order. Considering that I ordered a copy, I’m very happy with the product. The painting looks very close to the original. The texture is very thick.

January 15, 2025
Rated 5 out of 5 stars

I liked the art

I read some negative reviews here on trust pilot. So, I did not order at first. But I was visiting the site all the time to look at the pictures. the paintings are really beautiful. the site support chat constantly offered me different discounts. I ended up giving in and ordering one painting on promotion for $89. I only accepted to order because they take paypal . If something goes wrong, its very easy to get your money back with paypal. The painting was delivered 2 weeks after I placed the order. I selected free shipping that takes 10-14 days according to the site. The painting looks very good . I hung it above my computer desk.

January 28, 2025
Rated 4 out of 5 stars

Pretty but delivery is long

I ordered from afremov in late December . I just got the package recently. They did not ship until January 10th . Closing for 2 weeks for the holiday is a bit too much. They did not work from December 22nd to January 7th . I would be giving 5 stars for the great quality of the painting. But the shipping took too long so I gave 4 stars.

January 9, 2025
Rated 5 out of 5 stars

high quality

I bought a replica of an original painting, hand painting by an artist. The shipment was fast and, above all, it is absolutely beautiful and high quality. I am very happy and plan to buy more paintings in the future.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wow ! Amazing Art!

The paintings look amazing. I have seen them before but I ordered one painting from a facebook ad. It was not the original because it cost only $139 but it looked great. IT was painted with oil on canvas just like the original and I could feel the texture by touching the painting.

January 9, 2025
Rated 5 out of 5 stars

I have a few of the paintings and…

I have a few of the paintings and bought them because I like the vibrant colours and they look great in my home. I was never in any doubt what they are, some are mixed media ones and some are studio recreations but they are lovely artwork bought for what they are, not as some sort of investment. Anyone wishing to purchase must read the details for each piece to make sure they understand what they are buying.

I had a small query and my email was answered within minutes and my issue sorted within a day so I didn't have and problems with customer support, in fact, they were first class.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Made in China - Misleading information

The painting is shipped from China.
The certificate states only that the painting is a replicate from Afremov studios.
2 months after I placed the order and without any prior notification, I was requested to pay import duties and fees.

October 20, 2024
Unprompted review
Afremov logo

Reply from Afremov

Thank you for your feedback regarding your recent purchase. We apologize for any confusion or inconvenience caused by the shipping and customs process.

Firstly, regarding the origin of the shipment, we work with artists in several countries, including China, Mexico , USA, Argentina , Chile, and Czech Republic , Afremov studio is an international project.

We also work with shipping centers in China and Europe to ensure faster and free transport to Asia and Europe based customers.

All paintings are hand-painted by our trained studio artists, and the certificate you received is correct in stating that it is a replication from Afremov Studios, as Leonid Afremov passed away in 2019, and we now offer recreations of his work by studio artists trained in his technique as well as limited editions and originals from Leonid Afremov himself that we still have in the inventory.

We recommend our buyers to read the descriptions inside the links because the list view only shows the title and price. You need to click inside to see the details and the size. Everything comes according to the descriptions


Concerning the import duties and fees, we understand this can be unexpected. Our website explicitly states that customers are responsible for any customs duties and taxes imposed by their country's regulations, as these are beyond our control. However, to mitigate this, we offer store credit equivalent to the amount of import taxes paid for future purchases. Please send us a copy of your tax receipt to orders@afremov.com (mailto:shipping@afremov.com), and we will provide you with a discount code for the amount you've had to pay.

Shipping policy - https://afremov.com/shipping-policy.html

return and exchange policy - https://afremov.com/return-and-exchange-policy.html

Rated 5 out of 5 stars

Perfect art for living room

I recently purchased a painting from afremov.com, and I couldn’t be more satisfied with the experience. The website was user-friendly, making it incredibly easy to browse and buy. The delivery was fast, and the painting arrived in perfect condition. The artwork itself is great - vivid colors and incredible detail that have transformed my living room into a vibrant, cozy space. Highly recommend!

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud

I received a cheaply made print from China. Even the package was shipped from China. You can also find them on temu.com.I will try to get my money back.

I will update my review

November 19, 2024
Unprompted review
Afremov logo

Reply from Afremov

Thank you for your feedback.

Please note that we do not offer prints; all the products we sell are original, and we take great pride in the authenticity of our offerings.

Regarding your comment about Temu, we want to clarify that we are not associated with any third-party platforms that sell counterfeit items. We strive to provide high-quality, genuine products to our customers.

To resolve the issue promptly, could you please provide us with a photo or any additional information regarding the product in question? This will help us better understand the situation and find a suitable solution for you.

We appreciate your understanding and look forward to assisting you further.

Rated 5 out of 5 stars

The best paintings and artist

Literally the most beautiful paintings I’ve ever seen and purchased! I get compliments on them every time I have guests over. Leonid Afremov is truly an amazing artist and the customer service is great

November 10, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look