Africa Mobile Reviews 

140
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Africamobile does not even deserve 1 star, giving 1 star is being generous. I have 2 contracts with the above mentioned company. April 2026 I took a 2nd Contract for my husband, the beginning... See more

Rated 1 out of 5 stars

Is a scam they are busy debiting my money but I don't have access to phone is locked and I don't owing them I tried to call and sending emails watsup no one is responding.i decided to visit the offic... See more

Rated 2 out of 5 stars

Hi, my husband have a contract with Africa mobile, yesterday 15 October 2023 is phone was block. Since yesterday 15 October 2023 he is trying to get hold of someone to assist him, he did a message on... See more

Rated 1 out of 5 stars

Activation fee went off my account and no one communicating regarding delivery of new phone and this is a Xmas gift to my son. Can't get thru to the contact numbers that we should use. Please can some... See more

Company details

  1. Mobile Network Operator

Written by the company

Africa Mobile is a mobile network that caters to the needs of consumers that have been marginalized by the other network operators. Our customers are assessed more fairly on their affordability rather than there credit score.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(140)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

PAYMENT ARRANGEMENTS

I have been trying to contact African Mobile to make a payment for my recent two months that they missed payment, I want to make arrangements so that I can be able to use my phone again I am stuck, I am borrowing phones to make phone calls and receive messages which is straining In a way please contact me on 0691588825 last time I spoke with a lady named Kamogelo can she email me again or contact me please 0691588825

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

BIGGEST SCAMMERS OUT THERE

This company deducted money out of my account without permission or contract verbal or paper. This is a total scam, im busy with a attorney to take them to court. Have already made a case at SAPS, waiting on investigation to take place

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Africa Mobile service is poor

Africa Mobile service is poor people better make the right choice since i have a phone from them i cant use it its been locked but my account is up to date and i never remove the sim card as directed on their contract to my surprise i wake up to a locked phone with no reasons therefore ive tried calling but no answer and i also sent them WhatsApp and emails but no respond from them people please be sure and do not buy devices from Africa Mobile .

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

Is a scam they are busy debiting my…

Is a scam they are busy debiting my money but I don't have access to phone is locked and I don't owing them I tried to call and sending emails watsup no one is responding.i decided to visit the office Krugersdorp Cosmos mall security told me that there's no shop or office here . He said every day people's come and looking for them .my advice don't try this you will cry and no one will be responsible if you need phone go straight to the store not Africa mobile

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

this is the most unethical…

this is the most unethical inconsiderate company ever, how you are still open lord only knows, I applied for a cellpone contract in january, you only debited my account end of feb, its now the 13th of march and i still cant ge hold of you to find out when im getting my cellphone, and no you cant reverse the R900 you deducted

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

First my device was sent 600km away…

First my device was sent 600km away from me luckily I made a plan as to get it then you cant get hold of them and then my debit order did not go throu the next mont I made payment manually received a message they got payment and my device is still locked now 1week going and still no response from them on phone whatsapp or email poor poor service should be closed down

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

I'm applied for a phone my debit order…

I'm applied for a phone my debit order went off and still haven't received my phone when I got hold of them they keep sales manger is busy can't talk and they will send an email to admin . I'm on a point of going to see my lawyer . I'm over it and just want them to keep there side on a binded contract as they would like you to.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

They have debited my account now since…

They have debited my account now since November 2023 of R567.65 (thats 4 months) and i didnt order anything. i have tried to get my money back and still nothing.
THEY ARE SCAMMERS and FRAUDSTERS stay away people. THEY STEAL !!!!!!!!!!!!!!!!!!!!!!!!!!!!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

I applied for a contract in November…

I applied for a contract in November 2023. Never heard from them until they debited my account end of January 2024. I did not receive a phone and I canceled the direct debit however I am unable to contact them regarding my refund. The phone only rings. Whatsapp line is dumb like them as well. If someone can call me to process my refund on 0679689053.

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

0615635295

0615635295
MY PHONE IS STILL LOCKED AND I HAVE PAID CAN SOMEONE CALL ME TO ASSIST WITH UNLOCKING MY PHONE
YOUR COMPANY IS PATHETIC

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Monumental Disappointment

Regardless of ample online comments of this company being **** artists I still took our a contract in January. My payment went off last week on the 1st of Feb and as of yet I still haven't received my cell phone?! I want a refund of my cell phone. Nobody is answering the phone. I've been phoning all week

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Very angry

Very angry
Thus company debited my account for a cell phone contract I took out in January 2024.
I ve been trying to contact them on landlines no answer. Emails and whatsapp no reply.
I ve now stopped debit order as this company seems to be a scam.
I urge all ppl not to take items from this company at all.

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

This is Tashwill 0814730512 is my…

This is Tashwill 0814730512 is my number...look here its been almost 10 days since the debit order went off and still im waiting for the phone...the application went quick but now it looks like u dissapeared from the earth...this is unacceptable and not on...i want my money back or the phone...otherwise ill take legal steps upon u...cause this is fraud...and your company wil definitely close

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Hello am a very angry customer this…

Hello am a very angry customer this compony is a scam, I took a phone with them four months back the phone has been working nicely untill January they locked this phone its been a month now this phone is locked yrt they keep deducting money from my account each and evry month this month they took 558 Rands on the 27 of January but their phone is locked I sent emails I called them everyday for four weeks now they dnt call back or respond to any of my calls or whatsapp text this is unacceptable I require response today, anyone who knows their offices so I can take the phone back to them and get my money or anywhere I can report this issue. Contact me on 0826376416 /0679395296

January 10, 2024
Unprompted review

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