Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped pro... See more
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Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing i... See more
I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan... See more
I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe... See more
Company replied
Company details
Information provided by various external sources
African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.
Contact info
Washington, United States
- africanancestry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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It was a waste of money don't buy it
African ancestry
I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan textbooks. I got so overwhelm with happiness, I sent for the maternal test to compliment the paternal. Thank you AA for providing this important service. My father left the home when I was three. I'm 60+ and I needed to fill some empty spaces. They're filled. Olorun blesses you. God bless AA!
Excellent
It was great! The communication while waiting was valuable. The only improvement I’d suggest is to create a way for us to connect with family members.
Greetings to the staff of African…
Greetings to the staff of African Ancestry! Thank you for the warm welcome Kelly Bowman,Tammy Sibert,Simone Jones .I'm very pleased with my first results on my father side and I recently sent for my mothers research.I give five star because of my direct experience with Africa for 32yrs in Nigeria West Africa studying and receiving the sacred rites in the way of life through Ifa as a diviner in a universal expression.Being with these people I knew I was not one of them, your findings hit the target where my ancestors are from my research of your findings is deep and profound .Thank you
Great and moving to gather additional…
Great and moving to gather additional data.
Outstanding service from start to…
Outstanding service from start to finish. Once you sign up for the service your kept in the loop with updates, additional material about Africa and support groups. You really get the experience of belonging to a family. Thank you AA may you have continued success!
The results were extremely specific
The results were extremely specific. My only complaint is the time to receive your results.
I was very very surprised to find out I…
I was very very surprised to find out I have Fulani DNA but thinking back over my childhood and looking at old pictures it made perfectly good sense! I can't wait to do my father's side.
In Search of My Paternal Grandfather
My father was raised by his grandmother and didn’t know his father. I was able to trace his family back to 1801 on his mother’s side. Having this information about his Akan ancestry gives him some knowledge of his father, which means a lot to dad. This information will help me in my search to find his father.
Also, my brothers and I are ECSTATIC to find out that WE ARE AFRICAN!!!
Great
Great, I now have a deeper knowledge of who I am and where I come from.
Experience it
I just felt like it took so long for the results to come back. Other than that it was great to learn what region I'm from. My family was also ecstatic about learning that information. Too bad we can't visit that area due to the civil unrest..
3/5.. So So
The information was valuable but I think it took too long to arrive. Also, providing background on the regions they were discovered thru the test would have been better
It was a very easy process
It was a very easy process! I am anxious to receive my results!
The knowledge of my ansystrial heritage…
The knowledge of my ansystrial heritage has been a enjoyable experience. The journey continues. Thank African Ancestry.
I love the service and information
I love the service and information you provided.... I was Uber anxious and didn’t enjoy the wait time but understand that’s a part of it. Thanks so much.
Great customer service
Great customer service, trustworthy and very knowledgeable.
Poor communication
I was told I would have my results between 10/14 and 10/28. It’s now November 3rd and I haven’t received even an email to communicate status. This is disappointing
The customer service young woman always…
The customer service young woman always answers my many questions and explains things thoroughly.No beating around the Bush service.DNAknowledgeable & conversational regarding my particular DNA interests,suggestions,my research findings...
Delivered everything as expected and…
Delivered everything as expected and more!
Plan to order more test to get the full picture of my ancestry.
Communication
Slowful when returning e-mails and tracking specimen information.
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