African Ancestry Reviews 

231
TrustScore 2.5 out of 5

2.5

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Rated 4 out of 5 stars

Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped pro... See more

Rated 1 out of 5 stars

Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing i... See more

Rated 4 out of 5 stars

I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan... See more

Rated 1 out of 5 stars

I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe... See more

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Company details

  1. Health & Medical

Information provided by various external sources

African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.


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2.5

Poor

TrustScore 2.5 out of 5

231 reviews

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2.5

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(231)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Life reaffirming!!

Life reaffirming!!! As a person who was born and raised in the UK from Jamaican grandparents, who were all a part of the Windrush generation, I've always had that sense of pride, resilience, ambition and communal love. Now I am a 21 year old who absolutley loves the humanities subjects and studies biomedical science at university.

For my 21st birthday, I had a pan-african themed bashment party with the WHOLE village who helped raise me present. With some of the proceeds I gained from my village, I purchased the matriclan and patriclan test in early December 2025. By the 30th January 2026 the two packs arrived, and I activated my test kits, I obtained my cheek samples (3 per pack) and sent the pack off the next day (I advise tracking your package). I was over the moon when African Ancestry announced they had received it. By the end of February I gained the results to who I closely share my Y-DNA (Patrilineal) with in the motherland. Then over a month later, the last day in March, I received my MtDNA (potential delay due to popularity since every person in spite of their sex can undergo the test). For both tests, I received "African DNA" results, and a full breakdown of my Y-DNA and MtDNA (alleles, STRs and SNPs & alleles and HVRs - very useful when further analysing and interpreting results).

Having already undergone Ancestry DNA (autosomal DNA analysis only) which gave me the culmination of the "countries" and regions that people who make up my bloodline likely stem from, the African Ancestry test simply went deeper and added to this mosaic of cultures, people and history in my lineage (think of it like one out of MANY branches of a tree connected to a singular trunk/root). The analysis bypassing the past 500years (the devastating events of the transatlantic slave trade, colonisation and the abhorrent events and forgotten people in between), did so much for my ontological security, my worldview and my future aspirations. I view this insight into my lineage as a gift that keeps giving because it proves to me that continuity and knowledge of lineage is powerful for a person’s outlook on their identity and life - arguably the most precious "possession" a person can have. Lastly, speaking of gifts, I have constructed my family's genealogy which is a culmination of the two DNA tests and family oral history for my family, titled "Our Ancestry". This relearning of continuity and reconnecting to the knowledge of our lineage is a beautiful thing African Ancestry has enabled me to do. "None but ourselves can free our minds" ✨️🌍🇯🇲✊🏾🔑

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Multiple failed collection attempts

Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing in progress.” The biggest issue wasn’t even just the recollection it was the poor communication and customer service throughout the process. Based on my experience, I would not recommend this company. Also I still don’t have my results

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

This test isn’t accurate

I did this test in 2008 and my father’s DNA was traced to Spain, Portugal, and the Netherlands. I did the same test again in March 2026 and the results were different. This time my father’s DNA was traced to Spain, Germany, and Hungary. This test isn’t accurate

April 3, 2026
Unprompted review
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Reply from African Ancestry

Thanks for sharing your feedback. We'd love to understand what your motivation was for taking the same test again, 18 years later. We use the same database for our European results and it has evolved over the past 18 years. Spain did appear in both results and your result is still European so, we'd love to better understand why you feel that the test is inaccurate. If you submit your email and Kit ID#s to info@africanancestry.com, our Senior Scientist can review the discrepancies and perhaps give you more clarity. As mentioned with your first result, we encouraged you to trace a different lineage, for example, your father's maternal line or your own maternal line for a better chance of finding an African result. Sincerely, the African Ancestry Team

Rated 5 out of 5 stars

African Ancestry Reconnects the Diaspora to Africa

Because African Ancestry is the only ancestry DNA company that identifies African descendant peoples ancestry Ethnic group. Unlike the host of other said companies that only reveal African peoples DNA populated in 54 modern day nations on the Continent of Africa.

March 19, 2026
Unprompted review
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Reply from African Ancestry

Thanks for the feedback Tony. There is also a big difference between the number of African samples in the various companies' databases.

African Ancestry has more than 33,000 African samples while our closest competitor has 6,000 African samples. This makes a big difference in the likelihood of finding matches and their inability to identify ethnic groups.

Rated 1 out of 5 stars

It took at least 3 to 4 weeks to leave USPS and arrive at African Ancestry

It took at least 3 to 4 weeks for my DNA sample to be delivered to African Ancestry. Almost 4 months later I received my test results.

My DNA results from my father indicated that I was a 100% from the people of Gabon in Africa.

I later used another genetic testing provider that I my DNA was from several African countries (95%) and 3 European countries (5%). Non of the African countries were from Gabon. It's very possible my test results were mixed with someone else's DNA test results. I do not recommend African Ancestry for DNA analysis.

March 2, 2025
Unprompted review
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Reply from African Ancestry

Hello Greg. Welcome to the African Ancestry Family! It would be helpful if you would please share your email and Kit ID# so that we can review what happened in your case. It is understandably frustrating when USPS is slow.

We provide a tracking number for both your order package and your return package for the swabs going to the lab. We always offer support when a customer's swabs seem to be lost within the postal system. Our standard course of action is to send another set of swabs immediately.

Now as for your understanding of the results. You took a single lineage test. It traces your Y-chromosome specifically, not all of your DNA.

Your DNA results do not say that you are 100% from the people of Gabon. It says that we found a 100% match with your Y chromosome and Gabonese Y chromosomes. That makes the Gabonese ethnic group that we provided (yet you did not mention) one of your many ancestries.

The other genetic testing provider you used did a completely different test. It is called an autosomal test and it analyzes many different lineages. So the two company results will never be the same.

Moreover, if the other genetic testing provider you used does not have samples from the country of Gabon in its database, then it is impossible for them to give you a Gabonese result.

African Ancestry's database contains over 33,000 African DNA lineages. The closest competitor's database size is 6,000 African DNA lineages.

We ask you to reconsider your understanding of the differences between the tests that you took and the varying capabilities when it comes to African results when reviewing African Ancestry.

Sincerely, The African Ancestry Team

Rated 1 out of 5 stars

Ancestral Blessings....NOT!!!

If I could rate this company any lower I would. Bought this as a Christmas gift for my daughter and it turned out to be a COMPLETE waste of $300 for them to say you, your mother, your mother's mother, and your mother's mother are 100% European and there are no African women in our database that match your DNA sequence.
Whaaaaattt?? That was it. No further information.
Their database has to be subpar at best. Ancestry has us as 7% Celtic/Gaelic, 4% Nordic, and 3% Western European. West African 71%, Central African 14%, and Southern African 1%. But African Ancestry says there are NO African women in our database that match your DNA sequence, UNBELIEVABLE! Needless to say, both my daughter and I are extremely disappointed and disgusted with this company of supposed African Americans preying on other African Americans and pretending to help them find their roots. Shame on you and may your ancestors "bless" all of you the way you have "blessed" your customers.

January 19, 2026
Unprompted review
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Reply from African Ancestry

Dear Catina. We understand the frustration that arises when African Ancestry identifies a European ancestor. Your mtDNA that is used to determnine maternal ancestry is not African. In fact, Ancestry.com did not tell you that your maternal lineage is African. They told you that 14% of your DNA is European. Unfortunately, they did not tell you where that European ancestry lives in your family tree. If you send them the mtDNA haplogroup that we provided, they are likely to agree that your maternal lineage is not African.

The average African American is approximately 75% African and 20% European. None of us is 100% African. So if you agree with your Ancestry.com results, then you agree that there are European people in your family tree. They can very well be represented by many lineages in your family, including your maternal line.

The fact that you didn't receive the supporting information is not good at all. Our team has since reviewed our reporting to ensure that everyone receives the supporting documents. And as always, our Customer Service team is happy and available to help you gain clarity.

Sincerely, The African Ancestry Team.

Rated 1 out of 5 stars

PLEASE DO NOT WASTE YOUR TIME OR…

PLEASE DO NOT WASTE YOUR TIME OR MONEY!!! This company uses false advertising practices to draw in business when they only test for mitochondrial or y chromosome DNA. That makes the product severely limiting and even people with majority African ancestry will be flagged as either being European or Portuguese. They have inadequate databases. They cost more than companies that provide better testing and better data such as Ancestry and 23andMe. I would strongly advise you not to consider this product unless you have some way of assuring that mitochondrial DNA was inherited through generations from a specific region in Africa which is essentially impossible if you are not 100% African. I even found a complaint with the Better Business Bureau and the company refused to acknowledge their false practices or offer any partial refund. Please go look at additional reviews regarding this product and you will see that several of them share similar experiences.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Thank you to those that told their experiences

Thank you to those that told their experiences before I made the mistake of purchasing. I haven't purchased the product yet but soooooo glad I came to look at the ratings first. I also know that some rating are people that work for that company to tell good things as well and I hope this isn't the case here. I am on disability and was saving to purchase this, SMH , for this price ,it should be so much better than the others who are priced so much cheaper to give so much information than what the people are saying here. The part that is throwing me is the price to get mainly information of others and not the African side. Which is the reason many are buying this. Please do better or at least lower the prices to build trust. Quality is key not greead of money aka the prices with no real results. I will be checking back to see if a big change has happened in a good way.

November 3, 2025
Unprompted review
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Reply from African Ancestry

Hi Vide, we'd love for you to take the opportunity to evaluate African Ancestry for yourself. We do not use employees to pad our positive results. Other companies give different information. So if you want to learn how much European ancestry you have and that approximately 75% of your ancestry is from West Africa, based on comparing your DNA to that of 6,000 Africans, we are definitely not the test for you.

But if you want to identify the ancestry of your maternal ancestor or paternal ancestor, and when that ancestry is African, learn the present-day African country and ethnic group that you share ancestry with, then we are the only company that provides that answer.

There is no guarantee that the lineage you trace with us will be African. We have no way of knowing what it is until we test it. You have to be comfortable with the fact that there is an 8% chance that your maternal lineage and a 35% chance that your paternal lineage will be found outside of Africa.

We understand that you may prefer to get a general overview from a different company. We wish you the best with your journey.

Rated 5 out of 5 stars

****PLEASE READ

First off I took the test years ago and I was completely satisfied with the results. I see a lot of people giving bad reviews not for the service but rather their disdain for their personal results. the truth is many African Americans carry European haplogroups which is why they're getting upset. it's a lack of understanding of DNA haplogroup science. you can be dark skin and still not be paternally or maternally connected to a tribe. even though you have African blood, your fore parents pass their haplogroup to you. example: if a white man has a son with black woman, the son will still have his father's haplogroup. if that mixed son has a son with a black woman, that son will still have a European haplogroup. you can't go off looks. I have a white cousin who shares my paternal haplogroup and we look nothing alike despite our great grandfathers being brothers. so, if you're thinking about taking the test I highly recommend you do it to at least find out. honestly, I would suggest you take multiple tests and compare. I took about 4 different company tests and it all made sense.
*some sites describe regions different and have more or less DNA references which could give you different percentages, but it should be close.

October 14, 2025
Unprompted review
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Reply from African Ancestry

Thank you for sharing this perspective!

Rated 1 out of 5 stars

I wish I had read reviews before I fell…

I wish I had read reviews before I fell for the hype. I received patriclan results saying that my father’s line is 100 percent European (Portuguese). This is absurd. My father’s family was held as slaves in Arkansas for generations and I look much like my paternal grandfather. I’m sure they will try to say something like maybe my father wasn’t my father, but that doesn’t work because I have done other tests that have correctly connected me to cousins on my father’s side. From the reviews, I’m seeing that others received the same or similar results, which to me indicates a problem with the patriclan testing. My matriclan results seemed to be accurate, but, then again, how can I confirm.
I have requested a retest or a refund and hope they will respond. I tried calling several times, but have had no success getting through. I was so excited to possibly obtain information at the ethnic group/tribal level, so you can imagine my disappointment in receiving this nonsense. I am very upset and sincerely hope they can make this right so that I can modify or remove this review.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

African Ancestry is definitely a game changer for the global African diaspora

African Ancestry is definitely a game changer because I always knew I am of African descent when I did DNA testing with Ancestry & 23andMe that estimated that I share 97.2-98% Sub-Saharan African DNA in western and Central African countries and I possess haplogroup L2a1f and E-M4451, which gave me an advantage and confirm everything I have researched.

African Ancestry is different because it traces the mitochondrial DNA and Y-chromosome to one of the ethnics group found in their African Lineage Database and they successfully linked both of my lineages to the Tuareg (Sahel Imazighen) people in Mali 🇲🇱 on my mother’s side of the family and the Fula people in Guinea-Bissau 🇬🇼 on my father’s side. Both ethnic groups are semi-nomadic herders and agriculturalists, Muslim practitioners, and trained combatants and still learning more about them through research.

I didn’t stop with two direct lineages because I encouraged my father to take the MatriClan test to find out which ethnic group my paternal grandmother was descended from in Africa and the Yoruba people are the ethnic group in Nigeria 🇳🇬 we share genetic ancestry with and I am currently finding a living male relative on my mom’s side of the family to test her paternal lineage so I can complete the journey.

There are reviews that have 1-2 stars because of the service or they were unhappy with the results tracing their maternal or paternal lineages to a European ancestor, which is understandable.

The key thing to remember is that line that was of non-African origin is one of their many lineages in their family tree and it doesn’t mean they have no African ancestry and can test additional lineages to find African roots and are still part of the diaspora.

Because of the history of the transatlantic enslavement and displacement of our African ancestors and Europeans being in close proximity as a side effect, African Ancestry has no control over the results once they’re extracted and analyzed.

I’d encourage any person from the global African diaspora to test with African Ancestry to find their roots and that they we are more than we are defined by European colonial borders and narratives that describe the African continent in a negative light when it’s beautiful and diverse with 54 countries with each having beautiful cityscapes, cuisines, languages, and ethnic groups.

To end this review, I’m pleased by the overall service and got the privilege of meeting Dr. Gina Paige when I participated in the Live Reveal discovering my roots.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Not at all, what I expected.

I was very disappointed with the product, that I paid so much for ( much more than any other product of this kind). It was a shock to me, when my Patriclan Certificate results came back stating that, I share DNA with the people of Spain and Portugal. That's all that is stated, absolutely no details about what society, just people. I also think that, there should be another way to obtain results, besides logging in to your account (sometimes technology doesn't work). My Wife sent for a Matriclan DNA kit for me as a gift, also in February. This kit included a certificate to be sent to us also. We can't log into our accounts (Google say, that the saved log in info is invalid). The certificate by mail hasn't come either. Hopefully AA can/will resolve these issues soon for us. It doesn't make me feel good to leave a negative review about the business of Our People. Forgive me, but that's our experience.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied 2 Test Customer

I took the test for matrilineal and gifted a test to my half-brother to obtain my patrilineal data. I was pleased with my experience. My brother had a slight hiccup with the return mailing envelope not being included with his initial package. But a call to customer service easily rectified that issue. I had already taken a test with Ancestry years ago and the data matches up with those results. My purchases proved well worth the cost.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

99% of son's DNA wasn't accounted for

My son asked for a test kit in Christmas 2023. The ONLY information that came back that he had 1 male ancestor of Spanish descent. There was nothing there about Africa. Mind you I am Jamaican my wife is Haitian, and we are both clearly black people. My son was very disappointed so for this year we got him a kit from Ancestry.com. It showed he was 1% of Spanish descent, a total 7% European decent but 93% of west African descent. My question is how could a DNA company have missed 99% of his DNA.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the results that…

I’m very happy with the results that I’ve gotten. I have always known that I’m a descendent from someone that was in slaved with my dad being 98% African, can’t test my mom because she’s deceased but always know I had a connection to Sierra Leone. I’m very happy with my results.. Thank you, African Ancestry

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you African Ancestry!

What a terrific experience especially for my son! In school, just like his white classmates he was able to stick a pin on the world map showing which country his ancestors came from. Thank you so much African Ancestry! You made my day.

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with the…


I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe they should be shut down for their exploitative practices. Do not waste your money. Look for reputable companies that provide detailed and meaningful results.

April 1, 2024
Unprompted review
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Reply from African Ancestry

We are sorry to hear you feel this way. While we understand your frustration, to say we are taking advantage of people is completely incorrect. African Ancestry's dedicated team has helped thousands of people restore their stolen ancestral identities.

We strive to ensure that every customer is well-informed before making a purchase. Our customer service team is also available to answer questions and provide guidance prior to making a purchase.

We make every effort to clearly communicate what customers can expect from our service, including the specifics of the tests we offer. Please note that each genetic test on the market provides unique insights. African Ancestry provides single lineage tests. In your case, the Y-Chromosome was tested.

Unfortunately, since you were not the test taker, this limits the information we can share broadly. If the test taker has any specific questions about their test results, we encourage them to reach out to us directly. We are more than willing to address any issues they may have and provide further clarification.

Rated 1 out of 5 stars

Sucks

Only leaving this one star because I have to. My mom is soooo pro black so of course this is wat she wanted for Mother’s Day. Somehow my shipping address changed to my billing address. They have no where on the site to update it. U will have to email them or wait until 1:00 pm when they have customer reps available.! The email process is trash.! Someone responded to me I gave them the information they asked for within five mins of it being requested of me. Here it is 3 hours later that person still has not emailed me back confirmed they got the information nothing.. my mom is one of them “buy black ppl” nd once again a black company has showed me why I shouldn’t do business with them.

May 7, 2024
Unprompted review
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Reply from African Ancestry

We always aim to provide the best possible service, and we’d like to clarify a few points regarding your experience.

When submitting your inquiry, you are informed that our standard email response window is 24 hours. We’re proud to say we responded to your initial inquiry within 15 minutes and resolved the entire issue within two hours of receiving the necessary information from you.

As for your comment regarding black-owned businesses, we are deeply committed to excellence and take pride in serving our community with integrity.

Rated 1 out of 5 stars

MATRI-CLAN TEST: SCAM OR FLIM-FLAM? WELL, I’LL BE DAM…!

This is the review I want to submit to them, so I’m posting it, as is, here. They don’t make it easy for you to figure out how to post one on their site…

Why doesn’t African Ancestry provide an option for customers to share their results with potential matches, if they choose? That way, people can connect scientifically with those matches and determine their true connection to someone in their same tribe! That could connect test takers, here in the United States, in other countries and more importantly, relatives who, for instance, never left Sierra Leone!

A relative who never left Sierra Leone may be a cousin or other relative of our DNA match to Sierra Leone! Our DNA match may have been ONLY ONE person of a family that was sold into slavery, but others in the family were not! Then, we would be able to trace ourselves back to a specific family within our tribe! Wouldn’t that be a beautiful thing for African Ancestry to provide? The potential truly exists, in this case, since you’ve collected DNA for people living in those communities and tribes, correct?

The way you're doing it, we just have to take your word with no checks or balances. I find that VERY problematic. Other DNA tests, from other companies, connect ACTUAL people, not just to a tribe. I truly believe that should be done to deepen the experience for your customers. Otherwise, you’re leaving very complex information to be shared amongst individuals, in an online community, who know very little about genealogy and DNA.

Then, in the online communities guidelines, we’re told not to discuss other types of DNA products or companies, which to me is a red flag. Why would you have a problem with people discussing other products, if they’ve done tests with other companies? It sounds like something’s amiss and that there’s something to hide. it’s like they tell us at work, not to discuss your salary with other employees. That usually means that not everyone’s being paid fairly, so the “cover your a**” is to tell people not to discuss salary. Do you see what I’m coming from? I did a test with Ancestry.com and it showed 0% of my DNA coming from Sierra Leone. What’s up with that? Your results claim that my DNA is ONE HUNDRED PERCENT FROM A MENDE WOMAN IN SIERRA LEONE. BASED ON THE SCIENCE OF DNA, DO YOU KNOW HOW IMPROBABLE (VIRTUALLY IMPOSSIBLE) THAT IS? DON’T PLAY US FOR SUCKERS.

We need professionals who help us understand what our connections are and how to potentially connect with people who may literally live right down the street!They may come from the same tribe and may have also taken your tests. I urge you to offer this option to us or we have some every tough questions for you to answer. As experienced as you are in this field, you know that what I’m recommending is NOT unrealistic. If you’ve already done the work, shouldn’t you want us to get the true fulfillment of connecting all of us to our true ROOTS in Africa? Not just to a place and to a tribe, but to A REAL PERSON OR PEOPLE? WELL, DO IT! Millions of us NEED TO KNOW THIS! Don’t be like other enterprises who claim to be about helping “our people” only to SCAM, EXPLOIT AND TAKE ADVANTAGE OF US. We’ve gotten enough of that over the last 405 years. Don’t be yet another who tears away at the little dignity we have left!

P.S. Why don’t you offer more countries and tribes DNA matches? There are many other countries and tribes in Africa, but I think you only offer 10-15 countries’ results… I SMELL A CLASS-ACTION LAWSUIT…

February 24, 2024
Unprompted review

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