Placed an order with this company on 3/14/23. Never received any shipping information or update and the order was total of around $100. Sent numerous inquiries via email, whatsapp, and company chat on... See more
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See what reviewers are saying
After discovering Afrobasket via an Instagram add, I am proud to say that my orders have been excellent. If they continue with this standard. Arhhhh, every African I know will be shopping with them. I... See more
Working from home has never been any better knowing fully well that my shopping is on its way and I dont need to drive out. Nice innovation Afrobasket to deliver food online. Nice thought to happen in... See more
Used Afrobasket for the first time and this company could teach a lot of other company’s how to operate. Good prices and delivery charge. Placed order had excellent e mail communication. The delivery... See more
Company replied
Company details
Written by the company
Online and telephone shopping for your African and Afro Caribbean food stuff and groceries. You shop online and we get it delivered to you in the comfort of your home. ALL UK postcodes.
Contact info
United Kingdom
- contactus@afrobasket.co.uk
- afrobasket.co.uk
Afrobasket, a top notch Africa tires GM
Afrobasket always has fresh goods,good customer relationships,always accepts their customers opinion and their price are corresponding with others,at afrobasket stores,I got almost what I needed in my kitchen.
April 2, 2026
Unprompted review
Excellent customer service
Issue with the shipping however they sorted it out and I received my item. Excellnt customer service. Will be using afrobasket in the future
January 20, 2025
Unprompted review
Good customer service.
January 16, 2024
Very efficient and trustworthy services…
Very efficient and trustworthy services
I will always recommend
August 25, 2023
Unprompted review
Reply from Afrobasket.co.uk
Hi Linda, many thanks for your review. My apologies for the delay. From our conversation you have confirmed your order has now been received. Thank you for shopping with us.
Unfulfilled Order. Avoid.
I laughed when I saw the request to review this company using Trust Pilot. I doubt that this place is for real.
My Order was not fulfilled and I had to use my payment provider to get my money back. I do not recommend.
August 5, 2023
Reply from Afrobasket.co.uk
Dear Customer, I am extremely sorry to hear about this. We are unable to locate your order information. Please can you email us @ contactus@afrobasket.co.uk so we can investigate the matter for you please.
shrimp stock
Ordered shrimp stock, it did take a while to come but as soon as this was realised by Jay, he made phone contact and sent the stock through. Would definitely use again.
March 1, 2023
Unprompted review
Unfulfilled Order and Unresponsive Custom Service
Placed an order with this company on 3/14/23. Never received any shipping information or update and the order was total of around $100. Sent numerous inquiries via email, whatsapp, and company chat on the company web page. No response ever provided. It is now May with no update or response other than generic answering messages on the company page chat option. Have not received product or refund and have started to process charge back with my credit card company. .
May 1, 2023
Unprompted review
Took a while to receive item but it did…
Took a while to receive item but it did arrive safe and sound. Would order again.
March 26, 2023
Unprompted review
Got everything I wanted and requested…
Got everything I wanted and requested for, great deals and good customer service.
February 6, 2023
Highly professional and efficient…
Highly professional and efficient company that exceeds my African Grocery needs. It is the customer service for me! Many thanks to the Afro Basket team.
February 27, 2023
What I ordered was not in stock and…
What I ordered was not in stock and this was replaced by 3 different items I presume of same value. I left my telephone number when I purchased the goods but no call received to confirm what replacements I would prefer.
February 27, 2023
Very bad company
Worst company 1/3 of stuff missing from order and they refuse to pay me my money back.
February 16, 2023
Unprompted review
Good service.
February 14, 2023
Money refunded
Thank u Afrobasket for the swift response. My money has been refunded
December 19, 2022
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