I used this website very first time but I disappointed bcz they didn’t given me any update of my order. They write the order will be placed 2 to 7 working days but already 6 days gone they didn’t give... See more
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I was subscribed it by accident, and I just canceled it from the live chat from the website,. The customer service was very efficient and fast canceled it for me. Appreciate it. Thanks .
Es una estafa, te subscriben a no se sabe que y te cobran 45€ cada 15 dias. It's a scam, they subscribe you to who knows what and charge you €45 every 15 days
Zoe helped me in exceptional circumstances when I had issue navigating the website and shop. This has been one of the nicest customer support I have experienced.
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Very bad
This webshop has very poor communication, and you simply won't get your money back because they're completely unresponsive. After contacting them, I was supposed to remove my negative review and get my money back... meanwhile, my credits expired because I trusted them. I've been dealing with this for three months now. They've said at least three times that they'll refund it. Now they're simply not responding... I've lost my money and have no more credits to buy anything with, so unfortunately, I've been scammed.
Zoe helped me in exceptional…
Zoe helped me in exceptional circumstances when I had issue navigating the website and shop.
This has been one of the nicest customer support I have experienced.
I have good experience here and…
I have good experience here and coustomer service is very very fast thanks.
My experience was great!
this is good sevice
to be notified about any upcoming charges
it was not that great as I was not notified about this subscription and was charged the same amount twice
Quick response and always open to…
Quick response and always open to assist wherever possible
I used this website very first time but…
I used this website very first time but I disappointed bcz they didn’t given me any update of my order. They write the order will be placed 2 to 7 working days but already 6 days gone they didn’t give me any update of my order.
Refund initiation and subscription
I appreciate the prompt response from the team, they reached out in less than a day and helped me with both the refund and clarifying the subscription details
Thank you for the assistance Emerald
Thank you for the assistance Emerald
refund
i am hesistant to give this feedback and click on the link to the so called refund process. i hope tnis is genuine for their is a constant request of Ms Kai.
I didnt do such transaction from your end and was deducted an amount of P454 from my maya acct. and i did not even recieved any otp on the transactions.
Run away...
Everybody thanks somebody because they want a positive review before they send your money back. For me they didn't send my money back.
After six months they send 2.5 euro !!!
Diamond was great in helping me resolve…
Diamond was great in helping me resolve an issue I had. Very supportive and instrumental team of workers.
I didn’t know what I had signed up for…
I didn’t know what I had signed up for but Kai was very helpful on the live chat and helped me every step of way.
Assistance that really Helpful
I receive Diamond's assistance. It's really help me with my doubts. Thank you!
Kai did a good job by working on the cancelling the…
Kai did a good job by working on cancelling the subscription as soon as I logged the complaint. I acknowlege receipt of a refund of 2 Euro which is equivalent to 34.61 cedis in my currency on Wednesday however I'm yet to receive the 7.55 Euro (118.57 cedis) and 7.60 Euros (119.34) which were deducted from my account on Tuesday 8:07am and 9:21am respectively without my consent.
Thank you for doing an awesome job…
Thank you for doing an awesome job Emerald. I appreciate that you’ve handled my refund request personally.
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