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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness, noting visible results and improvements in their skin. Many people highlight the exceptional quality of the items, with some even seeing immediate changes after trying them. The staff also receives high commendation for their professionalism, knowledge, and helpfulness, making the shopping experience enjoyable and informative. However, some people were dissatisfied with their retail experience, describing it as pushy. A few customers mentioned feeling pressured to buy products and questioned certain aspects of product demonstrations. Additionally, a small number of reviewers felt that the products did not deliver the promised results, seeing no difference after use.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise specific items... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the effectiveness of the products,... See more

Retail

Reviewers mention ambiguous feedback about retail. Some customers had positive experiences, praising the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional and polite approach.... See more

Based on these reviews

Rated 5 out of 5 stars

I went to Westfield Shepherds Bush. Jo and Katherine were really kind and professional and both spent time explaining the products and showed me how to apply. The eye serum and collagen creme really... See more

Rated 5 out of 5 stars

I had such a great experience with Ageless London at Westfield! The team was so welcoming and friendly — especially Rafael, who was incredibly kind and helpful. He took the time to explain everything... See more

Rated 5 out of 5 stars

Rizwan is honestly what sets Ageless London apart. You can immediately tell he’s deeply knowledgeable about skincare not pushy, not salesy, just genuinely invested in what’s right for your skin. He to... See more

Rated 5 out of 5 stars

Rafael is so passionate about the products and his role in promoting and selling them he is so professional. I think he is the perfect person to sell these luxury beauty products as he makes customers... See more

Rated 1 out of 5 stars

I was approached by a desperate salesman named Rizvan from Ageless London at Westfield White City while I was with my 14-year-old daughter. He used aggressive and manipulative tactics, repeatedl... See more

Rated 1 out of 5 stars

In no way was I forced but sure felt like it. My friend and I were pulled in by a guy in Westfield Shepherd’s Bush he pointed out flaws in our skin(both have fine clear skin) while he tested products... See more

Rated 1 out of 5 stars

SCAM!!!!!! I was in London Westfield shopping when a desperate sells man rudely approached me and my friend saying how bad our skin was he kept pointing out flaws THEN grabbing my hand and pulling m... See more

Rated 1 out of 5 stars

I was caught by this company in Westfield Shepherd’s bush. I was an idiot and was conned into getting the Lumi-Cell Wrinkle Refining Solution for a great deal of money. These people know how hard sell... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Ageless London at Westfield Shepherd’s Bush is simply amazing! I bought a day cream, night cream, facial peeling, and an eye product and I’ve had the best results ever. The service was so n... See more

Company replied

Rated 5 out of 5 stars

Liliana had spoken to me at westfield white city whilst with my brother and gave us some free samples. once she sat me down i was absolutely stunned by her knowledge and experience in her field of wor... See more

Rated 5 out of 5 stars

I am served by Razvan today, I bought vita C booster peeling Gel for my wife. Honestly I was stoped by passing, and not wanted to buy at all, but his professional attitude, persistent and add on valu... See more

Rated 5 out of 5 stars

Rafael introduced me to Ageless collagen mask. He was very professional and generous to show me how exactly to use it with the massage machine. My skin feels lifted and bright the next dayI like the... See more

Rated 5 out of 5 stars

Ageless London Westfield branch London. I received a telephone call from a manager at Beauty Shades part of Ageless London who was shocked that staff at Agless London refused me a refund also by the w... See more

Rated 5 out of 5 stars

I recently visited Westfield London and discovered the Ageless Anti-Aging Collection. The night cream, in particular, has been a game-changer for my dry skin—it works beautifully. The staff were incr... See more

Company replied

Rated 5 out of 5 stars

Razvan have recommended me some products which I really needed. He gave me so many good advices for my skin treatment. I’ve been struggling with my skin for the last 20 years, as I had acne and never... See more

Rated 5 out of 5 stars

Amazing products and fantastic team at Ageless London in Westfield I’ve been shopping with Ageless London at their stand in Westfield London, and I couldn’t be happier with both the products a... See more

Company replied

Rated 5 out of 5 stars

My experience at Ageless London in Westfield Shepherds Bush was excellent. I purchased a skin product and tried the Sonics Vibration Therapy. Both exceeded my expectations. The treatment felt professi... See more

Rated 5 out of 5 stars

Razman was very knowledgeable about all of the products, I’ve never really worried about wrinkles around my eyes, they happens as you get older, however after a few minutes of applying the Lumi cell... See more

Rated 5 out of 5 stars

Amazing product and an even better man. Razman was extremely helpful and knowledgeable on the product and helped my Mum by showing us how good the cream is! If you’re looking to look younger, Razma... See more

Rated 5 out of 5 stars

I had a wonderful experience today at the Ageless London store in Westfield Shepherd’s Bush. Razvan was incredibly helpful, patient, and knowledgeable. He carefully explained each skincare produc... See more

Rated 5 out of 5 stars

I met a Man Razvan selling a ageless cream and the results were amazing in 1 minute I couldn’t believe it.. I will be buying from this company 100% in Westfield London

Rated 5 out of 5 stars

Yes, definitely I recommend this company,Rafael was very helpful, gentleman,and careful,and products very good! Really I can see my skin keeps very good

Rated 5 out of 5 stars

I’m a returning customer of Ageless London in Westfield their products really make a difference for my skin. Highly recommend

Rated 5 out of 5 stars

Wow, the coral luminous wrinkle reducing treatment is incredible- and razvan is brilliant at showing us the product range and getting us as customers and returning back!

Rated 5 out of 5 stars

the guys are wonderful , they make the whole shopping experience smooth and enjoyable

Rated 5 out of 5 stars

Razvan has been amazing to me explaining products with extraordinary detail and I understood everything the best experience possible and did a great job I highly recommend him thank you Razvan so much... See more


Company details

  1. Beauty Supply Store
  2. Cosmetics Industry
  3. Facial Spa
  4. Health and Beauty Shop
  5. Skin Care Clinic

Written by the company

AGELESS LONDON is a leading boutique beauty company based in London, UK. Our main goal is providing affordable luxury for people who demand excellence in beauty and skin care. Ageless London combines the latest in technology with the highest in quality for the ultimate in luxury beauty and offering the most innovative antiaging skin care and cosmetic properties.


Contact info

4.2

Great

TrustScore 4 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was in Westfield London and I…

I was in Westfield London and I purchased the ageless anti aging collection. I absolutely loved the peeling gel - it has been incredible for my dry skin. The sales team are so professional and helped me treat my skin. Very happy customer.

December 31, 2024
Unprompted review
Agelesslondon logo

Reply from Agelesslondon

Dear Karin , Thank you so much for such a lovely review. We are pleased that you are happy with the service we provided and with the products you have purchased! have a lovely day and we hope to see you back soon :) take care and all the best for now

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