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Company details

  1. Real Estate Agents

Information provided by various external sources

Agent House is an operational system and platform (OSP) offering estate agency business back office administration and marketing to independent property professionals. At Agent House, we believe that agents - and their clients - deserve better. By combining the solutions-driven mindset and the sophistication of a luxury brand, we have built the operating system and platform for experienced estate and letting agents. We empower our partner agents from start to finish by developing innovative digital tools and customised marketing strategies. Why? Because we know that when partner agents can spend more time building relationships with clients, everyone wins.


Contact info

1.9

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’ve had a very frustrating experience…

I’ve had a very frustrating experience with this agent. Payments that were due to me were repeatedly delayed without proper communication. As a landlord/tenant (whichever applies), I expect transparency and timely handling of financial matters, but that did not happen here. Unfortunately, I cannot recommend this agency based on my experience.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this agent

Avoid this agent. Payments are consistently late, and their website lists information that does not match what’s officially filed on Companies House. This misleading behaviour shows a serious lack of professionalism and transparency.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

It’s scam business , it’s misleading

The worst agent to deal with, please do your research before binding to the contract. They are full of scam they have changed their name 6 time in 4 years time. They have different name on company house and address. It’s scam business.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience - Thank you Nick!

Amazing experience, really helpful and so informative. My agent Nick is incredible, he helped me through the whole process and was there to answer every question. No matter how big or small. He showed me patience and kindness and really made the whole process manageable and always put us at ease! I cannot thank him enough! Highly recommend!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Indre at Agent House

Indre at Agent House was patient, efficient, flexible and very organised. she got many viewings very quickly even though the current tenant kept saying he was unavailable.
I was with another letting agent as well, but Indre got a very good offer first, even though she started after they did.
It was a brilliant service and I would highly recommend Indre.

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

We work with Agent House as a Partner…

We work with Agent House as a Partner Agent and are happy to recommend them. Agent House is always professional and we appreciate that they take the time to give advice/second opinion, when the pressure is on - very useful. They are also willing to listen and offer to try new methods, demonstrating flexibilty and understanding. Every serious independent agents should consider being part of Agent House.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Very professional, friendly people. have always found good reliable tenants for us.

April 16, 2019
Unprompted review
Agent House logo

Reply from Agent House

Hi John,
Thank you very much for your time to leave us a review.
We will carry on doing our best to offer great service while looking after your lettings portfolio.
Have a great day and let's keep in touch!
Kind regards,

Vilhelmas

Rated 5 out of 5 stars

Very good

Very good, helpful and reliable.

April 10, 2019
Unprompted review
Agent House logo

Reply from Agent House

Thank you for giving us feedback and we’re so glad you are having a good experience!

Kind regards,

Vilhelmas
Agent House

Rated 5 out of 5 stars

I love working with Agent House

I love working with Agent House, they are friendly, down to earth and reactive and they really helped me get my estate agency business to the next level. I can focus on serving my clients while Agent House provides the admin side of it. They're a great support for everything relating to new UK regulations whether in sales or lettings. And they don't cost you the moon!

April 9, 2019
Unprompted review
Agent House logo

Reply from Agent House

Thank you for a lovely review Muriel.
It is our pleasure to have you on our Partner Agents Team of property experts and are really happy you enjoy being part of Agent House family!
Speak to you soon.
Kind regards,

Vilhelmas

Rated 5 out of 5 stars

Independent agent approved!

I have been using Agenthouse as a partner agent for about a year now for both lettings and sales, and I have been so impressed with the level of customer service they provide. Egle the admin is wonderful and my clients rave about how speedy and efficient she is.

Some companies charge independent agents so much more and provide less backup support.

April 8, 2019
Unprompted review
Agent House logo

Reply from Agent House

Thank you for a lovely feedback Lonnee!
We are glad to have you on our Partner Agents Team of property experts and are really happy you enjoy being part of Agent House family!
I will make sure to share your review with Egle who will be very happy to see it.
Speak to you soon.
Kind regards,

Vilhelmas

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