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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the reasonable pricing and the overall value for money, noting that everything is stated upfront with no hidden charges. Reviewers frequently mention the promptness and reliability of the service, with engineers arriving on time and completing work quickly and efficiently. The staff's ability to explain options clearly and their respectful approach to property are also highly valued by consumers.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the final cost was within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding service and great value – highly recommended!

I cannot recommend Paul, Andy, and the team highly enough. I’ve been using them for around 4 years for gas safety checks and servicing, and they recently completed a full boiler replacement for us.

The communication from start to finish was flawless. Paul is incredibly responsive.

Andy did a fantastic, highly professional job with the installation. They arrived in time, worked efficiently, and completed everything perfectly to plan. Everything was clearly invoiced and transparent, no hidden fees.

Their pricing is highly competitive and offers very good value for money. When you find a trade team this reliable, honest, and professional, you don't need to look anywhere else. The peace of mind alone is worth every penny. If you need a boiler replacement or any gas work, look no further!

May 20, 2026
Rated 5 out of 5 stars

Would highly recommend using AG Fraser

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and helping me choose the best boiler for my apartment. All the communication was very clear and timely. Andy, who installed the boiler, worked efficiently and gave me most of the information I needed.

April 14, 2026
Rated 5 out of 5 stars

Excellent!

I have used AG Fraser for around 5 years and would not use anyone else. Always friendly, reliable, carry out work quickly and efficiently. Very professional company.

March 26, 2026
Rated 5 out of 5 stars

I will never use anyone else again

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - this company saved us a fortune by taking on the job from a previous firm who were fleecing us and getting nowhere, and I am incredibly grateful

I cannot recommend them enough

March 20, 2026
Rated 5 out of 5 stars

A very satisfied customer.

The Engineer,Nathan was polite, introduced himself and his Company correctly. He quickly identified the problem an changed the faulty component. He kept me informed both verbally and visually.
I was extremely satisfied with the service I received.

March 20, 2026
Rated 5 out of 5 stars

Professional from the beginning to the…

Professional from the beginning to the end. The initial diagnosis was done over text and following that the fitting was arranged fairly soon afterwards.

The actual fitting and repair was carried out very promptly, and I’ve been very happy with the result

March 9, 2026
Rated 5 out of 5 stars

Very pleased with the annual boiler…

Very Pleased with the annual boiler service and Andy was professional. Nathan also came the next day and inspected the issue with our boiler and explained clearly what needed doing and why. Both came right on time and had so many issues before with tradesmen not turning up with no communication so they were a breathe of fresh air. Highly recommend this company.

February 23, 2026

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