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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the reasonable pricing and the overall value for money, noting that everything is stated upfront with no hidden charges. Reviewers frequently mention the promptness and reliability of the service, with engineers arriving on time and completing work quickly and efficiently. The staff's ability to explain options clearly and their respectful approach to property are also highly valued by consumers.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the final cost was within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent company

Excellent company. I have used this company twice for my boiler service and they are fast and efficient. Very reasonably priced and friendly staff. Will continue to use for all my central heating repairs/service. Highly recommended.

September 23, 2025
Rated 5 out of 5 stars

Single to combi boiler conversation with water tank removal.

We had Andy and his lad (sorry didn't catch his name) come to do a big job for us on a house we've just bought.

From quotation to completion they were amazing.

During the quotation process, Andy was thorough in checking every piece of equipment, old boiler, water tank, gas lines were secured. He even got on all fours to check what model the boiler was and advise he would check the make as it could contain asbestos, which obviously would be a much more expensive job. Luckily it wasn't.

It was a much more complicated job than I comprehended as our gas and electric lines are in a cupboard under the bathroom so the pipes need to be re-routed over the front door through the kitchen and up through front bedroom and back the cupboard where wanted the new boiler to go.

The job was done in July where we had those searingly hot days, they turned up early and worked non-stop without a brew or anything till around 4pm.

This also included ripping an old water tank out and also getting into the attic to put a flue in. The communication with Paul re contractors was exceptional, nothing a bother.

Given the house is quite old, we also got a radiator flush, which according to Andy was grim haha. I am not surprised either.

If you ever buy an old house and need to upgrade to a combi boiler and have the old water tank out, these are the guys. Didn't leave a scrap of mess and worked non-stop.

We need some upgrades to our radiators in the next few months and they will be the ones I call.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

No hot water or heating on thurs

No hot water or heating on thurs, ag fraser were able to rearrange their day to come on the fri. Fault was identified and fixed by nathan in no time. He couldnt have been more helpful! Excellent value for money. I felt they went above and beyond for me and i would highly recommend!

September 5, 2025
Rated 5 out of 5 stars

Recommend

Nathen is very friendly and helpful for my home issues. He patient and take care our request and needs.

Paul is really good communicated with customers and very nice.

Thanks,

Oscar

August 22, 2025
Rated 5 out of 5 stars

Turned up on time and very pleasant…

Turned up on time and very pleasant (Andy and Jack) and accommodating for extra work on site (charged extra a bit over a the odds ) but the work was carried out professionally and efficiently to a very high standard Highly recommended and will use again if required no hesitation.

August 22, 2025
Rated 5 out of 5 stars

Thank you

Arrived at agreed time, friendly engineer and completed the service to our boiler efficiently. Very happy, thanks.

August 22, 2025
Rated 5 out of 5 stars

This company is very professional

This company is very professional and very helpful in every aspect of their work. The job was made easier because I had every confidence in their professionalism. They were both clean and efficient and finished the job on time.

August 8, 2025

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