Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
804 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I appreciate that the provider had the…
I appreciate that the provider had the information I already filled out readily available, it took very little time, and explanations were perfect for my
Level of understanding.
July 6, 2026
Unprompted review
Reply from Agile Telehealth
Hi Jewelee, it's great to hear your appointment was efficient and that your provider was well-prepared for your visit. Thank you for trusting us with your care and sharing your feedback. The Agile Telehealth patient support team will continue to ensure our process stays simple and clear for you.
-Agile Telehealth Team
There were issues with the connection...
There were issues with the connection, but I received a phone call instead and was so grateful. The clinician/nurse was very friendly and pleasant and made the phone visit enjoyable. She was able to explain the dosage adjustments to me and was very efficient.
July 6, 2026
Unprompted review
Reply from Agile Telehealth
Hi Tiffany, we're so glad our team was able to connect with you by phone when the technology hit a snag. Thank you for trusting us with your care and sharing such kind words about your clinician. Agile Telehealth reviews like yours help us maintain our commitment to providing helpful, efficient support for everyone.
The Agile Telehealth Team
Reply from Agile Telehealth
Hi Tiffany, it’s great to know you received such a quick response from us. Thank you for your trust and for sharing your feedback. Our Agile Telehealth patient support team will keep working hard to ensure our communication stays fast and helpful for you.
-Agile Telehealth Team
Very helpful and supportive
Very helpful and supportive. Answered my questions with patience.
July 5, 2026
Unprompted review
Reply from Agile Telehealth
Hi Laura, it’s wonderful to hear that our team provided the patient and supportive care you needed. Thank you for your trust and for sharing your kind words. The Agile Telehealth patient support team is dedicated to staying by your side throughout your journey.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Carlyn! It’s wonderful to hear that you’re having such a great experience. Thank you for your kind words and for trusting us with your care. We’ll continue working hard to maintain the high quality of our Agile Telehealth medical weight loss program for you.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Tamolyne, we're so glad you had an excellent experience. Thank you for sharing your feedback and for trusting Agile Telehealth. Agile Telehealth reviews like yours mean a lot to us. We’ll keep working hard to make sure every step of your journey is just as supportive and positive.
-Agile Telehealth Team
Dr Porter
Dr. Porter answered my questions and was very helpful in the decision process I am now going through.
July 4, 2026
Unprompted review
Reply from Agile Telehealth
Hi Michael, it’s wonderful to hear that Dr. Porter provided the clarity you needed during your decision process. Thank you for sharing your experience and for trusting our team with your care. We’re committed to maintaining an Agile Telehealth personalized approach for all our patients.
-The Agile Telehealth Team
I have concerns of the process
I'm concerned that I picked my own medication. I'm concerned that I paid for this before even talking to a clinician and knowing if I qualified. I think this system is backwards and if you're putting us on a drug then perhaps the clinician should choose which one is best for us and paying for it only after deciding if we want to move forward/knowing if we qualify and in which program we're going to be in instead of having us pick our own medication and pay for it on the front end. The clinician was great, my experience in this process was backwards and ultimately rushed.
July 3, 2026
Reply from Agile Telehealth
Hi Rebecca, we hear your concerns about the enrollment process feeling out of order. It’s important that you feel confident in the Agile Telehealth weight loss program, and we’re taking your feedback about the payment and medication selection timing seriously. We’ve shared this with our team to help improve our intake experience. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Destinee, we’re so glad you felt supported and had your questions answered. Thank you for sharing your positive feedback about your experience. The Agile Telehealth patient support team is always here to help. We'll continue to provide that same level of care and attention as you move forward.
-The Agile Telehealth Team
Easy and Convenient
It has been easy to understand and refill. I have the number saved in my phone in case I have any questions. The fact you guys let me know when it’s time to refill is very, and I mean VERY, convenient for me. Thank you for all your hard work and keep it up!
July 2, 2026
Unprompted review
Reply from Agile Telehealth
Hi Tabitha! We’re so happy our refill reminders and easy process have been helpful for you. Thank you for your kind words and for trusting us with your care. Agile Telehealth reviews like yours truly motivate our team. We’ll keep working hard to ensure your experience stays seamless and convenient!
-The Agile Telehealth Team
Great experience
I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.
July 1, 2026
Unprompted review
Reply from Agile Telehealth
Hi Amanda, it’s wonderful to hear that your provider made you feel heard and supported regarding your perimenopause questions. We’re so glad we could get you started on your journey so quickly, and we appreciate your trust. We’ll continue providing this Agile Telehealth personalized approach to ensure you always receive high quality care.
-Agile Telehealth Team
Everything was great except for each…
Everything was great except for each time I meet there are issues on the clinician's side with the sound and not being able to hear everything that she says.
June 30, 2026
Unprompted review
Reply from Agile Telehealth
Hi Sue, we’re sorry to hear about the audio issues during your meetings. It’s important that you can hear your clinician clearly. Thank you for your patience and the five-star rating. Our Agile Telehealth patient support team is committed to resolving these technical details to ensure your future visits are perfect.
-The Agile Telehealth Team
All went ok & quickly
All went ok & quickly. Only issue is the labs to be drawn. It is unclear.
June 18, 2026
Reply from Agile Telehealth
Hi Desiree, we're glad everything went quickly for you, though we’re sorry the lab instructions weren't as clear as they should have been. Thank you for sharing your experience and for choosing our medical weight loss program. We’ll work on improving that clarity to ensure a smoother process for everyone.
The Agile Telehealth team
Reply from Agile Telehealth
Hi Thomas, it’s wonderful to hear you had such a pleasant experience with our team. We truly appreciate you taking the time to share your feedback. Agile Telehealth reviews like yours help us ensure we’re providing the best care possible. We’ll keep working hard to provide the excellent service you deserve.
-The Agile Telehealth Team
Just friendly and helpful
June 30, 2026
Reply from Agile Telehealth
Hi Dana, it’s great to hear our team was so friendly and helpful during your visit. We really appreciate you trusting us with your care. Agile Telehealth reviews like yours encourage us to keep providing the high level of support our patients deserve.
-The Agile Telehealth Team
It's been very helpful in regards to my…
It's been very helpful in regards to my work schedule and being able to access at any time and complete the process
June 30, 2026
Unprompted review
Reply from Agile Telehealth
Hi Naunit, we’re so glad you found our process straightforward and had a pleasant interaction with our team. Thank you for sharing your experience. Agile Telehealth reviews like yours help others see how simple and supportive our care can be. We’ll keep working hard to ensure every patient receives that same level of courteous support.
-The Agile Telehealth Team
It was quick that they're all and the…
It was quick that they're all and the outcome was very positive
June 30, 2026
Unprompted review
Reply from Agile Telehealth
Hi SBurton, we’re so glad you had such a quick experience and a positive outcome. Thank you for trusting us with your journey. Agile Telehealth reviews like yours help others see the value in our program. We’ll keep working hard to maintain the high quality you experienced.
-Agile Telehealth Team
The quickness and ease of the overall…
The quickness and ease of the overall process
June 30, 2026
Unprompted review
Reply from Agile Telehealth
Hi Deanna, it’s great to hear that you found our process so quick and easy. Thank you for sharing your experience and for trusting us with your care. We’re dedicated to keeping our medical weight loss program accessible and straightforward for everyone.
Quick and comprehensive
Physician was right on time. Appointment was quick and comprehensive. Questions were answered and options were presented with easy to understand information.
June 30, 2026
Unprompted review
Reply from Agile Telehealth
Hi Angella, it’s great to know your visit was punctual and the information provided was easy to follow. We’re glad our team could answer your questions clearly. Thank you for choosing Agile Telehealth. We’re committed to maintaining this high standard of care throughout your medical weight loss journey.
-The Agile Telehealth Team
Reply from Agile Telehealth
Hi Sheila, it’s great to hear that you found our process so quick and convenient. Thank you for sharing your feedback and for trusting Agile Telehealth. We’ll continue working hard to ensure our medical weight loss program stays simple and efficient for all our patients.
-The Agile Telehealth Team
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