Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
803 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Agile Telehealth
Hi Julie, we’re so glad to hear you’ve had such a helpful and responsive experience with us so far. Thank you for sharing your feedback and for trusting our Agile Telehealth patient support team. We’ll continue to be here for you with the same high level of care.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Dona, we're so glad to hear that everything was straightforward and efficient for you. Thank you for trusting us and sharing your feedback about our Agile Telehealth weight loss program. We’ll continue to keep our process simple and supportive for your journey.
-Agile Telehealth Team
Explained things well.
June 29, 2026
Unprompted review
Reply from Agile Telehealth
Hi Heather, it’s great to know our team provided clear and helpful explanations for you. We appreciate you sharing your experience and choosing us for your health journey. Our Agile Telehealth patient support team is dedicated to keeping you informed every step of the way.
-Agile Telehealth Team
Professional Providers
Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
June 29, 2026
Unprompted review
Reply from Agile Telehealth
Hi Carol, it’s wonderful to hear how easy managing your health has become with us. Thank you for trusting the Agile Telehealth patient support team to assist you with your questions. We’re dedicated to keeping our communication clear and timely for you as you continue your journey.
-Agile Telehealth Team
It was quick and easy
June 28, 2026
Unprompted review
Reply from Agile Telehealth
Hi Toney, we’re so glad the process was quick and easy for you. Thank you for choosing us and sharing your feedback. Agile Telehealth reviews like yours help others see how simple starting a health journey can be. We’ll keep striving to provide a smooth, efficient experience for all our patients.
-Agile Telehealth Team
Agile Telehealth is easy and convenient
Agile Telehealth is easy and responsive. I have a crazy schedule and they make refills and communications so convenient.
June 28, 2026
Unprompted review
Reply from Agile Telehealth
Hi KC, we know how challenging it can be to manage health goals with a busy schedule. We’re glad we can make your refills and communication simple. Thank you for your trust and for sharing your feedback. Our Agile Telehealth patient support team will continue to provide the responsive care you need.
-Agile Telehealth Team
I am a new Customer and just for the…
I am a new Customer and just for the first time since the registration and the quick tele video with the nurse practitioner, everything has been very smooth and helpful.
June 28, 2026
Unprompted review
Reply from Agile Telehealth
Hi Sandra, it’s great to hear that your registration and video visit went so smoothly. Thank you for trusting us and sharing your positive feedback. We’re committed to providing this high level of care throughout your journey. Agile Telehealth reviews like yours help others find the support they need.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Kristi, we’re so happy to hear how easy you found our process. Thank you for sharing your experience and trusting us with your health journey. We’ll continue to ensure our medical weight loss program remains accessible and straightforward for everyone. We appreciate your support!
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Barb, it's wonderful to hear that our team made you feel comfortable and well informed during your visit. Thank you for your trust and for sharing your experience with the Agile Telehealth patient support team. We’ll continue to prioritize clear, approachable care for everyone we serve.
-Agile Telehealth Team
It was a great experience for me…
It was a great experience for me because it's fast easy and right to the point.
June 25, 2026
Reply from Agile Telehealth
Hi Elizabeth, it’s wonderful to hear that our process was fast and straightforward for you. Thank you for sharing your experience and trusting us with your care. We’re committed to keeping our medical weight loss program accessible and efficient for everyone we serve.
-Agile Telehealth Team
Good helping ne
June 26, 2026
Unprompted review
Reply from Agile Telehealth
Hi DaMarcus, thanks for sharing your honest feedback. We’re glad our team has been helpful, though we’d love to know how we can make your experience even better. Your comments help us improve the Agile Telehealth customer service experience. Please email us at patientsupport@agiletelehealth.com so we can follow up with you personally.
-Agile Telehealth
Agile Telehealth makes it an easy…
Agile Telehealth makes it an easy process to get my medications promptly!
June 26, 2026
Unprompted review
Reply from Agile Telehealth
Hi Hayley, it’s great to hear you’ve found our process so smooth and efficient. Thank you for your trust and for sharing your feedback. Agile Telehealth reviews like yours help us know we’re on the right track. We’re committed to providing that same prompt care for every order.
-Agile Telehealth Team
Ease of navigating in the portal
Ease of navigating in the portal. Feel provider fully reviewed my details.
June 26, 2026
Unprompted review
Reply from Agile Telehealth
Hi Adrienne, we're happy to hear the portal was easy to navigate and your provider was so thorough. Thank you for your trust. Agile Telehealth reviews like yours help others feel confident in our personalized approach. We’re committed to keeping your experience high quality and simple.
-Agile Telehealth Team
My PA did what was right for me and not…
My PA did what was right for me and not the company.
June 26, 2026
Unprompted review
Reply from Agile Telehealth
Hi Jessie, it’s great to know your PA put your individual health needs first. Thank you for sharing your experience. Agile Telehealth reviews like yours highlight our dedication to putting patients first. We’ll keep ensuring our focus remains on providing the best possible support for every patient.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Jamonte, it’s wonderful to hear that you’ve had such a positive experience with our communication. Thank you for sharing your feedback and highlighting the work of the Agile Telehealth patient support team. We’ll stay dedicated to providing the clear, helpful care you expect from us.
-Agile Telehealth Team
The company charged my credit card…
The company charged my credit card before I had my evaluation with a provider. Then the provider determined I wasn't eligible for the medication. So now I have to get a refund from the company.
June 22, 2026
Unprompted review
Reply from Agile Telehealth
Hi there, thank you for sharing your experience. We understand it’s frustrating to manage a refund after being found ineligible for treatment. We'll use your feedback to help improve the Agile Telehealth customer service experience. Please email us at patientsupport@agiletelehealth.com so we can ensure your refund is processed quickly.
-Agile Telehealth
Reply from Agile Telehealth
Hi Rabecca, we’re so glad you found our process clear and easy to navigate. Thank you for sharing your experience and trusting us with your health. Agile Telehealth reviews like yours help us know we’re on the right track. We’ll keep working to maintain this high standard of care for you.
-Agile Telehealth Team
She listened and explained everything…
She listened and explained everything to me. She even called me back to check on a medication that would conflict with it, she was nice and sweet. I would definitely recommend!!
June 24, 2026
Unprompted review
Reply from Agile Telehealth
Hi L Anderson, it’s wonderful to hear that our team member took the time to listen and follow up so carefully. Thank you for your recommendation. Agile Telehealth reviews like yours help others see the value of our personalized care. We’ll continue to prioritize this level of attentive support for every patient
-Agile Telehealth Team
Everything was super simple and easy
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
June 24, 2026
Unprompted review
Reply from Agile Telehealth
Hi Sena, we’re so glad our team could jump in and get that refill link to you so quickly. It’s great to know the Agile Telehealth patient support team made the process easy for you! Thank you for your trust and kind words. We’ll keep working to ensure your experience stays simple and supportive.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Jeff, we’re so glad you found your visit and the information provided helpful. Thank you for sharing your experience and for choosing the Agile Telehealth patient support team to help guide your journey. We’ll continue to ensure our patients receive the clear, high quality care they deserve.
-Agile Telehealth Team
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