I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more
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Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.
Customer Service with care

United Kingdom
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Very fast service and fast responses for questions.

Reply from Agora Models
this is my 3rd model i am building and the quality of the parts used are very good as in the other models i have built from agora

Reply from Agora Models
I received my NYFD model in a timely manner. I did an inventory and inspection of all the parts. Everything is perfect parts and packaging.

Reply from Agora Models
You guys are awesome! You guys were very quick with delivering my model! I purchased my model kit on your Mental Health promotion on October 10th and I was very excited to nominate my friend Darin for the free extra model. I'm looking forward to spending time with my friend building these awesome models together! As of today, my friend hasn't seen his model kit come in yet or any update on when he can expect to receive it. Just wondering if you could give him or myself an update on when he can expect the delivery on his model?

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Reply from Agora Models
Was thinking of purchasing the Titanic subscription. The October 10 offered me the incentive to purchase the whole kit and gift my son and full kit to start his partworks journey. I say it was good timing

Reply from Agora Models
Online request and question receiving overnight response is excellent.
It would be even better with a telephone line for that .

Reply from Agora Models
All parts for pack 1 (63 Corvette) seem to be there, but I can't tell for sure because there was no documentation included to list the parts or assembly instructions. Is that common? I don't want to resort to watch YouTube tutorials to be able to build it. (edit) Problem Solved, Thanks Agora for the quick response.

Reply from Agora Models
After I purchased the complete set of the Apache Helicopter it arrived in record time. I noticed that everything was neatly packaged and well labeled. Opening and inspecting the individual packages is a great pleasure and I am already delighted with the attention to detail. I'm really looking forward to assembling it. But also I want to thank the customer service for fast and friendly responses to my requests. Thank you!

Reply from Agora Models
Best models cars ever all parts amasing detail

Reply from Agora Models
I have completed 25 model builds and am working on 5 models and have ordered another. Agora is an excellent company to deal with. They are customer oriented, very professional, transparent, and willing to work with the customer. They are literally without mistakes ( minor mistakes are due to their supplier in China with wrong parts or missing parts, which is very rare and always fixed instantly.) The shipping schedule is adhered to with packages being received monthly without any delays. No out of stock and no price increases midway during the subscriptions. Agora is so reliable and sets a high standard for dependability and customer service. I cannot say enough about how frustration free the subscriptions are and always on time and complete. I am 78 and have progressing dementia and my time is filled with building their models and enjoying all the time I have let. I am so very very thankful for Agora.

Reply from Agora Models
This is my 2nd build. Finished Pack 1 and am impressed with how the T-800 is already coming along.
Used my rewards points from my Alien build and got Pack 1 for free.
Glad to be enjoying another sweet build.

Reply from Agora Models
Ordering and delivery went smoothly. I'm looking forward to starting construction.

Reply from Agora Models
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