I ordered a (sterile) pessary from this company. It arrived open so I returned it. A couple of weeks later it was returned back to me via Fedex with no documents/communication. The following month I r... See more
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See what reviewers are saying
I’ve ordered a few times from AHP Medicals now, and every time the service has been spot on. What stood out for me was the delivery – everything arrived quickly and was well-packaged. It's clear they... See more
Excellent As Circe has decided some mmites need uncloaking this will allow our in house Dr Blaster to perform the required. Blaster and pole like uncloaked. Golden and brown play allows oldmarg acc... See more
Absolutely disgusting customer service. My sterile kit came open and wrapped in tissue paper. Contacted the company and got short replies saying it isn’t their fault and that’s how it was delivered f... See more
Company details
Information provided by various external sources
Shop a wide range of medical supplies online and medical equipment UK. Medical equipment supplier includes medical disposables, pharmaceuticals, and surgical instruments.
Contact info
Borough High Street 64, SE1 1XF, London, United Kingdom
- ahpmedicals.com
3.5
Average
54 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service will use again
October 17, 2020
Excellent service and quick postage
Excellent service and quick postage. The syringes were better than the NHS ones
October 13, 2020
Product delivered was not new
Product that arrived had clearly already been used and was not new . This is really quite incredible for a medical device . Impossible to get in touch with customer services
October 8, 2020
Reply from AHP Medicals
Hi, Apologies for the inconvenience caused to you. Please write your query to sales@ahpmedicals.com or call us on 0207 378 6172 and we will try to solve your issue.
Arrived on time and was exactly as…
Arrived on time and was exactly as expected. Would definitely use again.
October 1, 2020
Unprompted review
fast efficient service
Service was swift, very quick delivery fro m ordering, item was as expected.
August 31, 2020
Unprompted review
Marsden scales
Great product, by far the cheapest that I found and delivered much quicker than expected. Would definitely buy from again
August 18, 2020
Unprompted review
Product arrival delayed with no…
Product arrival delayed with no communication. Contact us - email does not work either on iPhone.
August 7, 2020
Unprompted review
Reply from AHP Medicals
Hi,
Apologies for the inconvenience caused to you. Due to Covid, we are facing delay in deliveries. We are trying our best to enhance the customer experience. Please stay with us.
AHP Medicals
Not a bad service but there was no…
Not a bad service but there was no notification that my items had been shipped
August 7, 2020
Unprompted review
Reply from AHP Medicals
Hi,
Apologies for the inconvenience caused to you in communication. We are trying our best to enhance the customer experience. Please stay with us.
AHP Medicals
Prompt and accurate
August 3, 2020
Unprompted review
very slow delivery
July 29, 2020
Unprompted review
Reply from AHP Medicals
Hi Andraskozor, Apologies for the inconvenience caused to you. As we all know that we are suffering from coronavirus pandemic and everything is affected and so our business as well. Thank you!
All worked perfectly
July 24, 2020
Unprompted review
Avoid using at all costs
I can’t understand how a company selling medical supplies can continue to trade like this. They lied twice about when my package was dispatched So that I could not cancel the order (ended up taking over 2 weeks to arrive but was post dated the day before so they only sent it 1 day prior, despite me following up and them saying it had gone) postage cost was roughly double what they actually paid. Now they do not respond when I’ve emailed in a complaint. I have no use for what I purchased because I had to buy elsewhere in the interim. Any other reputable company would have offered to refund. Terrible terrible terrible!!! Avoid!!!
July 24, 2020
Unprompted review
Reply from AHP Medicals
Hi Kerry, Apologies for the inconvenience caused to you. We dispatch the order on time but the parcel was lost by the third party company so we send it again. Upon pricing, we give the best price in the industry. Thank you!
Very Happy with propulse reservoir .
Very Happy with propulse reservoir .
Fast delivery and reasonably priced.
Thanks again
July 21, 2020
Unprompted review
Excellent service
Excellent service. Kept us informed as to where our order was and accurate delivery date and time. Very pleased with our experience.
July 18, 2020
Unprompted review
Easy site to use very quick delivery
Easy site to use very quick delivery. Very good product
July 1, 2020
Unprompted review
Brilliant service
Brilliant service. Ordered yesterday afternoon, here this morning. Can't fault the service. Thank you.
June 30, 2020
Unprompted review
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