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Rated 1 out of 5 stars

I ordered a (sterile) pessary from this company. It arrived open so I returned it. A couple of weeks later it was returned back to me via Fedex with no documents/communication. The following month I r... See more

Rated 5 out of 5 stars

I’ve ordered a few times from AHP Medicals now, and every time the service has been spot on. What stood out for me was the delivery – everything arrived quickly and was well-packaged. It's clear they... See more

Rated 5 out of 5 stars

Excellent As Circe has decided some mmites need uncloaking this will allow our in house Dr Blaster to perform the required. Blaster and pole like uncloaked. Golden and brown play allows oldmarg acc... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service. My sterile kit came open and wrapped in tissue paper. Contacted the company and got short replies saying it isn’t their fault and that’s how it was delivered f... See more

Company details

  1. Medical Equipment Supplier

Information provided by various external sources

Shop a wide range of medical supplies online and medical equipment UK. Medical equipment supplier includes medical disposables, pharmaceuticals, and surgical instruments.


Contact info

3.5

Average

TrustScore 3.5 out of 5

54 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Product delivered was not new

Product that arrived had clearly already been used and was not new . This is really quite incredible for a medical device . Impossible to get in touch with customer services

October 8, 2020
AHP Medicals logo

Reply from AHP Medicals

Hi, Apologies for the inconvenience caused to you. Please write your query to sales@ahpmedicals.com or call us on 0207 378 6172 and we will try to solve your issue.

Rated 5 out of 5 stars

Marsden scales

Great product, by far the cheapest that I found and delivered much quicker than expected. Would definitely buy from again

August 18, 2020
Unprompted review
Rated 1 out of 5 stars

Product arrival delayed with no…

Product arrival delayed with no communication. Contact us - email does not work either on iPhone.

August 7, 2020
Unprompted review
AHP Medicals logo

Reply from AHP Medicals

Hi,
Apologies for the inconvenience caused to you. Due to Covid, we are facing delay in deliveries. We are trying our best to enhance the customer experience. Please stay with us.
AHP Medicals

Rated 4 out of 5 stars

Not a bad service but there was no…

Not a bad service but there was no notification that my items had been shipped

August 7, 2020
Unprompted review
AHP Medicals logo

Reply from AHP Medicals

Hi,
Apologies for the inconvenience caused to you in communication. We are trying our best to enhance the customer experience. Please stay with us.
AHP Medicals

Rated 2 out of 5 stars

very slow delivery

July 29, 2020
Unprompted review
AHP Medicals logo

Reply from AHP Medicals

Hi Andraskozor, Apologies for the inconvenience caused to you. As we all know that we are suffering from coronavirus pandemic and everything is affected and so our business as well. Thank you!

Rated 1 out of 5 stars

Avoid using at all costs

I can’t understand how a company selling medical supplies can continue to trade like this. They lied twice about when my package was dispatched So that I could not cancel the order (ended up taking over 2 weeks to arrive but was post dated the day before so they only sent it 1 day prior, despite me following up and them saying it had gone) postage cost was roughly double what they actually paid. Now they do not respond when I’ve emailed in a complaint. I have no use for what I purchased because I had to buy elsewhere in the interim. Any other reputable company would have offered to refund. Terrible terrible terrible!!! Avoid!!!

July 24, 2020
Unprompted review
AHP Medicals logo

Reply from AHP Medicals

Hi Kerry, Apologies for the inconvenience caused to you. We dispatch the order on time but the parcel was lost by the third party company so we send it again. Upon pricing, we give the best price in the industry. Thank you!

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