ai-pro.org Reviews 584

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the AI's ability to assist with creative writing, problem-solving, and generating high-quality, structured texts, finding it a valuable tool for both personal and professional tasks. Reviewers often highlight its user-friendly interface and its effectiveness in streamlining workflows and improving communication. However, a significant number of people reported issues with subscriptions and payments, including problems after trial periods or cancellations. Some customers also experienced difficulties with the refund process and found the AI's functionality to be subpar for certain tasks, particularly when it came to generating images or handling specific file formats.

What people talk about most

Subscription

Users describe negative interactions with subscription. Many customers report being charged for subscriptions... See more

Payment

Customers had negative experiences with payment. Many reviewers report unauthorized charges, with some being... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the platform's... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence. Many reviewers express dissatisfaction, citing... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report difficulties in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was unable to cancel my trail due to the website bugs that did not allow me to change my password although I connected via my gmail account. I would go into change my password function o... See more

Company replied

Rated 3 out of 5 stars

My Feedback on Using ChatGPT: As a frequent user of ChatGPT, I truly appreciate having access to such a powerful and thoughtful AI assistant. It has been immensely helpful in creative writi... See more

Company replied

Rated 3 out of 5 stars

Great for minor, easy tasks. Consistently unreliable for more complicated tasks. The price for the pro package is barely warranted unless they improve accuracy and reliability.

Company replied


Company details

  1. Software Company
  2. Automation Company
  3. Computer Training School
  4. Software Vendor

About ai-pro.org

Written by the company

AI-Pro stands at the forefront of AI app innovation. Our goal is to be the premier hub for AI enthusiasts and professionals alike. We pride ourselves on designing robust AI software and curating comprehensive resources for learning more about AI, all presented in a concise and easily digestible format.

We are committed to empowering individuals, enabling them to unlock the full potential of AI applications and technology, regardless of where they are on their AI journey or career path.

We harness the transformative capabilities of artificial intelligence and machine learning to create cutting-edge productivity applications. Our AI tools are designed for seamless integration into both your professional and personal life, allowing you to experience the future firsthand.

Explore a diverse portfolio of artificial intelligence software, featuring ChatGPT-powered chatbots for efficient communication and learning, Stabled Diffusion-powered text-to-image tools for creative endeavors, PDF readers for seamless document interaction, interior design AI solutions for your home projects, travel planners for hassle-free adventures, recipe creators for culinary inspiration, and resume builders for career advancement.

Whatever your need may be, AI-Pro has the solution.

We are your gateway to staying ahead of the curve when it comes to AI trends and technology. Embark on this exciting journey with us today!


Contact info

2.9

Average

TrustScore 3 out of 5

584 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Lack of Support

I reached out to support and wasn't helped. I wanted help creating a presentation. Maybe, this was the wrong site to seek that type of help.

January 11, 2024
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Reply from ai-pro.org

We're really sorry you felt that you had a bit of trouble getting the help you needed. We did shoot you an email with some tips on using our tools for that presentation and were happy to provide further guidance.

Rated 5 out of 5 stars
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Reply from ai-pro.org

Your review just gave us more kicks than a caffeinated robot at a dance-off. Super stoked you enjoyed the efficiency and politeness combo, thank you!

Rated 1 out of 5 stars

AI-Pro ChatGPT vs ChatGPT-4 by OpenAI

"ChatGPT by AI-Pro," initially resembling OpenAI's ChatGPT-4, is significantly inferior despite similar pricing. This imitation, deceptively branded, falls short in delivering the value and accuracy of the authentic ChatGPT-4 by OpenAI.

An inquiry about the latest data model update to "ChatGPT by AI-Pro" yielded a vague response, directing users to OpenAI's updates, revealing its reliance on the original ChatGPT for information. This raises the question of why one would choose a derivative model over direct access to the original, especially at a comparable cost.

The stark difference in quality becomes evident when comparing responses to the same query. For instance, a request for a summary of a specific website yielded completely different results:

AI-Pro's response inaccurately described the website as a facilities management company in New Zealand, offering services like cleaning and maintenance, which was completely off the mark.

In contrast, ChatGPT-4 provided a detailed, accurate summary of Food Machinery Services Ltd, correctly identifying its focus on repair, maintenance, and installation of commercial cooking equipment, along with a comprehensive list of services and company ethos.

This comparison highlights the vast discrepancy between the two platforms. While one struggles with accuracy and relevancy, ChatGPT-4 demonstrates its superiority in providing precise, informed responses, underscoring the importance of choosing the genuine over the imitation.

Don't be fooled, be informed!

January 18, 2024
Unprompted review
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Reply from ai-pro.org

We're genuinely sorry to hear about your experience, and we appreciate your honest feedback. We'd like to respond to your takeaway via email, and please be reassured we're here to provide any additional guidance or clarification you might need.

Update:

Thank you for taking the time to provide feedback on your experience with our Chatbot. We value your input and are committed to addressing any concerns you may have.

We would like to clarify that Chat Pro, the app you have called ChatGPT by AI-Pro, is not an imitation of OpenAI's ChatGPT-4; rather, it is built upon the same advanced technologies, including OpenAI's GPT-4. We appreciate the comparison you've made, but we believe there may be some misconceptions in your assessment.

Regarding your inquiry about the latest data model update, our response was intended to direct users to OpenAI's updates for transparency and to acknowledge our reliance on the original ChatGPT for certain information. This is part of our commitment to keeping our users well-informed. It is important to note that OpenAI allows other companies, such as AI Pro, to use and build on their GPT-4 technology for commercial purposes.

We understand your concern about the perceived difference in quality between the two platforms. We want to assure you that our team is continually working to enhance the accuracy and relevance of our responses. It's important to note that while we strive for precision, there may be instances where variations in responses occur due to the dynamic nature of language models.

Do note that because, as stated above, our ChatPro app uses OpenAI’s GPT-4 API, it will generate answers of equal quality.

We have taken note of your specific example regarding the summary of Food Machinery Services Ltd. Please keep in mind that these language models learn from vast datasets—typically 100 billion parameters—and occasional discrepancies may arise. This is especially true for obscure information that is not readily available.
It’s good practice to provide the chatbot with detailed context and information to get the best results. Submitting vague prompts based on esoteric knowledge will more than likely cause the AI to fabricate answers or “hallucinate.”

We believe in providing users with choice, and our goal is to offer a valuable and competitive alternative to the original ChatGPT-4. We are dedicated to refining our technology and addressing any concerns raised by our users.

What we offer users is a wider array of customized AI tools, built on other advanced AI technology, and aggregated into one platform. You have access to not only GPT-4, but Stable Diffusion, Zephyr, OpenChat as well. We’re also continuously innovating by adding both opensource LLMs and paid LLMs to our tools to provide our users alternatives should OpenAI be unavailable, or if they simply wish to try other language models.

The price we have set allows us to keep our servers running and offset the costs of using several different AI models for our tools.

If you have further questions or specific examples you'd like us to investigate, please feel free to share them with us. Your feedback is invaluable in helping us improve our services.

Thank you for choosing AI-Pro, and we look forward to the opportunity to enhance your experience with our platform.

Rated 1 out of 5 stars

I thought I was getting open ai

I thought I was getting open ai. This is a filtered down version, for the same price. The image generator never works. People shouldn't be tricked into getting this because it seems similar to Open AI

January 17, 2024
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Reply from ai-pro.org

We're really sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We want to assure you that our goal is to provide a singular AI experience and that any passing similarities to other websites are ornamental. We've noted your concerns about the image generator and we're actively working on improvements.

Rated 5 out of 5 stars

The links I click on never work..

The links I click on never work... will be asking for a refund!

I am not sure why, I am able to use the program now! Yeah!

January 11, 2024
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Reply from ai-pro.org

Apologies for the issues you're facing with links. Our tech wizards are on the case, and we'll be dispatching an email your way.

Rated 3 out of 5 stars

It so good

Good for simple questions and quick answers but not good for research of scientific literature. Heavy influenced by big pharma, official views and media. In research work it is much worse than google school.

January 11, 2024
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Reply from ai-pro.org

Thank you for your honesty. Sorry to hear that our tool otherwise didn't quite hit the mark for your scientific research needs. We appreciate your feedback, and it's already sparked some internal discussions on how we can improve.

Rated 3 out of 5 stars

Introduction was misleading

Introduction was misleading. Did not get what I was expecting for the price I was willing to pay

January 5, 2024
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Reply from ai-pro.org

We truly appreciate your feedback. We agree that first impressions matter a ton, and we're sorry if our intro fell short for you. Transparency is key, and we're committed to making things crystal clear as always.

Rated 1 out of 5 stars

Password reset problems

I have not been able to log into my account for two weeks as i cannot reset the password to access my details

December 4, 2023
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Reply from ai-pro.org

We're really sorry to hear you've been struggling with logging in for the past two weeks. That's definitely not the smooth experience we want for you. We've already reached out to help sort this out.

Rated 3 out of 5 stars

I use chatgpt4 and there are chat…

I use chatgpt4 and there are chat restrictions, I'm so tired of it. I can't analyze, I don't know what I should do.

January 2, 2024
Unprompted review
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Reply from ai-pro.org

Appreciate you taking the time to let us know about your experience. So sorry for any frustration the chat restrictions have caused. We're diving into this issue headfirst and working on tweaks to make sure you have a smoother ride.

Rated 1 out of 5 stars

I can't print what I hav selected

I can't print what I hav selected - my printer works perfectly on all other requests I'm divorcing you!

December 8, 2023
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Reply from ai-pro.org

Sorry to hear you're having trouble printing what you selected – that's definitely frustrating. Our team's on it and will be reaching out to help sort things out.

We value your feedback, and we're committed to making things right. Appreciate your patience!

Rated 1 out of 5 stars

I keep trying to cancel and keep…

I keep trying to cancel and keep getting charged, I even received confirmation from their support team that my request was received and processed.

October 8, 2023
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Reply from ai-pro.org

We're really sorry to hear about the trouble you're facing with canceling and the charges – that's certainly not what we want for our users.

We appreciate your patience and bringing this to our attention. We'll be checking your case, and our support team's on it.

Rated 5 out of 5 stars

excellent program!!!

January 3, 2024
Unprompted review
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Reply from ai-pro.org

Your five-star fiesta just lit up our virtual universe! Thanks a million for dubbing our AI tool the MVP.

Rated 1 out of 5 stars

I want a refund please

So I was on to the company a month ago to stop renewing my account I wanted it cancelled. The man in the email said there'll be no renewal next month it's cancelled and then here we are yesterday getting billed for a pro subscription. By the way this websites rubbish there version of chat gpt doesn't even look back at old conversations. It doesn't remember what you have written. I've sent them 5 emails since yesterday but no reply

January 2, 2024
Unprompted review
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Reply from ai-pro.org

We apologize sincerely for the inconvenience you've encountered regarding the subscription renewal and lack of response. This falls short of our service standards, so allow us to resolve it swiftly.

We likewise understand your sentiment about our Chatbot tool missing some contextual coherence. Your voice is heard, and we'll let the relevant department know about your feedback.

Rated 5 out of 5 stars

It helps me a lot

December 14, 2023
Unprompted review
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Reply from ai-pro.org

Your five-star fiesta just turned our day into a shindig. Ecstatic that our GPT shenanigans are your go-to guru.

Rated 5 out of 5 stars

very nice and making faster to write…

very nice and making faster to write any essay

December 20, 2023
Unprompted review
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Reply from ai-pro.org

Thanks a ton for your review. Thrilled to know our AI wizardry is turning your essay-writing hustle into a warp-speed adventure!

Rated 5 out of 5 stars

I have used this tool for more than six…

I have used this tool for more than six months, I have been able to centralize my searches, minimizing the time invested. Very good tool.

December 19, 2023
Unprompted review
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Reply from ai-pro.org

Thank you sincerely for sharing your experience. Knowing that our tool has proven instrumental in streamlining your searches over the past six months is another feather in our cap. Cheers to more efficient and centralized adventures – we're thrilled to have you on board!

Rated 2 out of 5 stars

Translation

Translation isnt that good that i expected, its almost same as googles free translation

December 8, 2023
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Reply from ai-pro.org

Thanks a bunch for taking the time to share your thoughts with us. We appreciate your feedback, and we're sorry to hear that the translation quality didn't quite meet your expectations. Your feedback is gold, and we're all ears for any ideas on how we can kick things up a notch.

Rated 1 out of 5 stars

I5 doesn't work at all

I5 doesn't work at all
It's like free one

December 2, 2023
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Reply from ai-pro.org

We're really sorry to hear you had trouble with our AI tools. That's definitely not the experience we want for you.

If you could spare a moment, could you share more details about what transpired?

Rated 1 out of 5 stars

Chat gpt 3.5 gave better translation…

Chat gpt 3.5 gave better translation from Hindi to English.

December 6, 2023
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Reply from ai-pro.org

Thanks for leaving us your feedback. We're sorry to hear you found our translation tools less than satisfactory. Do know we work overtime to fine-tune our features, so feel free to monitor our progress.

Rated 5 out of 5 stars

My first solo experience using AI

My first solo experience using AI - I am not disappointed

December 11, 2023
Unprompted review
ai-pro.org logo

Reply from ai-pro.org

We're most grateful for your wonderful review! Thrilled to be your AI wingman on your solo journey.

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