From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... See more
Company replied
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From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... See more
Company replied
Always a quality headlamp, I brought one almost 3 years ago just to have the button stop working after having put it through some harsh conditions, dropping it from heights, submerged in high alkaline... See more
No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... See more
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small... See more
Company replied
Written by the company
108 Ashford Avenue, 2214, Milperra, NSW, Australia
I bought some 316 SS welding sticks. They are excellent...no more than I would expect from AIMS. I wanted another product but while excellent quality was a bit pricey. Keep a watch on your prices AIMS. There is a lot of competition out there!
Prompt and Clear communication.
Website also functioned well
Product availability
Product was shown as available and in stock, it was not resulting in delay receiving order

Reply from AIMS Industrial Supplies
Got the right seals I ordered and got em quick
Very quick efficient service, and competitively priced. We will be using again.
AIMS made finding the product I wanted very easy , there prices are competitive and there communication regarding shipping was excellent
A very good store with a great range of products to keep things running smoothly
Professional service + quality items 💯🎯 thank you ‼️
Quality product at great price. Belts arrived in post in a few days.
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small items that costed them a few dollars to post in a small envelope and they hit me up for around $18 postage. I requested a refund on the postage difference on the order note, but received no reply about it or refund. Update: After contacting AIMS they refused to refund me the difference owing on the postage, claiming that they have standard fees regardless of weight or size of item. I have since found another company that sells the same products more cheaply and can ship at reasonable rates.

Reply from AIMS Industrial Supplies
Thanks a lot AIMS. I could not find these drive rollers for my wire feed drive any place in the USA. Found them on the internet and they were at a great price. Even with the cost of shipping the total was less than I would have paid elsewhere. I was kept upto date about my order and shipping tracking. Thanks again I really appreciate it and will be looking at your products in the future.
You had exactly what I wanted at a very good price and delivered promptly.
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service.
Then a week later the product arrived and earlier than expected.
Good old time service - not found often.
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