Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... See more
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Based on reviews, created with AI
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
54-58 Brookes St, 4006, Bowen Hills, Australia
Replied to 94% of negative reviews
Typically replies within 1 month
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Very thorough explanation and helpful insights towards the subjects he presents
AIPT staff are always so kind and quick to respond. They’re so flexible and helpful!
Francis was extremely helpful and supportive with the situation out of my control. Very informative and reassuring!
The education support team is amazing the two stars is based on purely them. They are so helpful and so kind and always are prompt with their responses.
HOWEVER, I was sold a fast tracked program told I would obtain my certificates quicker. When I finished my program I received “congratulations on completing your certificate three in fitness” however I only received a COA meaning I couldn’t get any work with this, I lost multiple job opportunities, I was in communication with an off shore team which were practically reading off script. No one was actually able to help me (not their fault they are given strict guidelines). The only way I was able to get my certificate three was to enter back into the standard program and pay 400 dollars extra to do this…. I tried to explain how this has actually lost me money and that they were selling something that actually wasnt provided to you when it should have been I asked if they would be kind enough to wave the fee of 400 due to the inconvenience and out of good faith, they refused AND then they said they would charge me if I needed further assistance from their team !!!!
Honestly if I had of known all this prior to enrolling I would have gone elsewhere for the cost.
Ollie has been amazing to deal with. Quick to assess my assignments and telling me what changes need to be made or where signatures needed to be added. Thanks Ollie
I had a phone call-with Laine and she was very helpful and She assisted me with the course and answered all my questions clearly. I really appreciate her support and willingness to help.
enjoy the session. very informative

Reply from The Australian Institute of Personal Trainers
Laine was very helpful and knew exactly what she was doing. Got my problem fixed quick

Reply from The Australian Institute of Personal Trainers
Samuel was fantastic at answering my questions, quick and always polite.

Reply from The Australian Institute of Personal Trainers
Soo helpful and go above and beyond to help if that’s studying questions or admin

Reply from The Australian Institute of Personal Trainers
Always had help wherever needed assistance, course was great to learn everything i needed to know for my career as a PT !

Reply from The Australian Institute of Personal Trainers
Becc has been such a massive help with my AIPT journey so far. She always has answers to me questions, been a constant help with assignments and checks in on me after my practical sessions. I am so grateful to have Becc as my mentor!

Reply from The Australian Institute of Personal Trainers
Laine was extremely helpful and I thank her for aiding me with this extension.

Reply from The Australian Institute of Personal Trainers
Marc did everything he could to find a coaching session for me that would accommodate my life and work schedule.

Reply from The Australian Institute of Personal Trainers
The staff at AIPT, especially the Nutrition Faculty and Louise were honestly the best and made working together so much fun 🤩

Reply from The Australian Institute of Personal Trainers
Great experience, spoke with Francis he was great. Would recommend

Reply from The Australian Institute of Personal Trainers
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typo in the date is pretty ridiculous. Then Ollie came in and saved the day giving me a direct number to text when I finish an assessment that he will mark asap (within an hour).

Reply from The Australian Institute of Personal Trainers
Very engaging, warm and friendly experience with AIPT so far. I completed my first online session tonight with Oliver and it was really fun!
I have only just started my course but the content is easy to understand and I am getting all the help I need.

Reply from The Australian Institute of Personal Trainers
McCoy was very helpful and efficient in helping fix my issue with incorrect log in details

Reply from The Australian Institute of Personal Trainers
Laine in customer service has always been an excellent source of help anytime I have contacted her. She has always solved my query efficiently and properly. I wish her and AIPT all the best.

Reply from The Australian Institute of Personal Trainers
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