National Health & Fitness Academy Reviews 98

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and supportive approach, making the learning journey enjoyable and effective. Many people highlight the excellent user experience, noting the practical and easy-to-follow content, flexible learning options, and seamless processes from enrollment to course completion. The service provided is often described as exceptional, with consumers appreciating the personalized support and guidance that builds confidence for a career in fitness. However, some people were dissatisfied with the company, mentioning issues with the course being primarily online despite initial promises of in-person instruction and a lack of support from teachers. A few reviewers also reported feeling unheard and disrespected when attempting to resolve concerns, expressing dissatisfaction with the company's handling of their issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff's knowledge,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and engaging... See more

Fitness

Clients share positive opinions on fitness. Many reviewers highly recommend the programs, highlighting how... See more

Service

Consumers find the service to be positive and supportive. Many reviewers highlight the empowering and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I was apprehensive at 47 years old going onto this course but it has been such a great experience. Videos are fantastic, comraderie on practical days are great. Every week you feel you are getting bet... See more

Company replied

Rated 5 out of 5 stars

Loving my experience with NHFA so far while working towards my Cert III in Fitness. As a busy tradie, dad and Ironman athlete, the flexibility and support have been exactly what I needed. The conten... See more

Company replied

Rated 5 out of 5 stars

I couldn’t speak highly of NHFA. There experienced and knowledgeable crew walk you through the process and give you all the confidence you need. Dave has become a true role model for me and the amazin... See more

Company replied

Rated 5 out of 5 stars

5 stars for Robbie (Practical teacher). His professionalism and guidance during the practical sessions were next to none. He went above and beyond to prepare us for the real world outside of the cours... See more

Company replied


Company details

  1. Vocational School
  2. Training School

Written by the company

Become a Fully Qualified Personal Trainer with NHFA – Australia’s Premier Fitness Education Provider The National Health & Fitness Academy (NHFA) offers a comprehensive Personal Trainer Program that combines both Certificate III (SIS30321) and Certificate IV (SIS40221) in Fitness, providing everything you need to become a fully qualified and industry-ready personal trainer in Australia. Our nationally recognised course has been carefully designed by leading fitness professionals to deliver the most practical, flexible, and high-quality training experience in the country. Whether you're looking to launch a new career in fitness, transition from a related field, or upskill for greater impact, NHFA’s personal trainer course equips you with the real-world knowledge, hands-on experience, and confidence to succeed. At NHFA, we’re passionate about developing outstanding personal trainers who stand out in the competitive fitness industry. That’s why our students receive expert mentoring, practical coaching skills, business support, and access to job placement opportunities through our extensive network. The results speak for themselves - our graduates are among the most highly skilled, confident, and in-demand fitness professionals across Australia. With flexible study options, personalised support, and a strong community behind you, NHFA offers unmatched value and career outcomes for aspiring fitness professionals. Ready to take the first step? Join the thousands of successful NHFA graduates and start your journey to becoming a fully qualified personal trainer today. RTO ID 31894


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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Rated 5 out of 5 stars

I completed my PT course through…

I completed my PT course through National Health & Fitness Academy and I’m now continuing with my nutrition course, and I couldn’t be happier with the experience.
The course content is practical, easy to follow, and actually prepares you for real-world coaching not just passing assessments. The support from the team has been solid the whole way through, always quick to help and genuinely invested in your progress.
What stood out most for me was how relevant everything is to working with real clients. It’s not just theory you’re learning things you can apply straight away.
If you’re looking to get into the fitness industry or level up your knowledge, I’d definitely recommend them.

April 15, 2026
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for sharing your experience. Great to hear you've continued your development with nutrition course as well.

We focus on building practical coaching skills that translate into real client outcomes, so it’s good to see that coming through in your experience. Appreciate you acknowledging the support from the team, that environment is a key part of how we help students progress with clarity and confidence.

All the best as you continue building your coaching career!

The NHFA Team

Rated 5 out of 5 stars

came for the cert

came for the cert, stayed for how genuinely good the course & coaches are ❤️‍🔥
everything is super easy to follow, actually relevant to real coaching, and the support makes such a difference. feeling super confident stepping into the fitness industry now with face to face experience already clocked! highly recommend would choose this course everytime 💥

March 28, 2026
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for this, Chloe 🙌 We love hearing it!

So glad you found the course easy to follow and relevant, and that the support and face-to-face experience helped build your confidence stepping into the industry. That’s exactly what we aim for 💪

Appreciate the recommendation and wishing you all the success ahead!

The NHFA Team

Rated 5 out of 5 stars

NHFA was amazing

NHFA was amazing! The videos were set out well and easy to comprehend. I loved the practical hands on teaching style as well. I ended up securing a job before my certificate IV had been issued so I contacted the team and they managed to fast track it. 10/10 experience. Definitely recommend to anyone looking to study for a career in fitness

March 18, 2026
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for your amazing feedback, Sam!

We’re glad you found the course easy to follow and enjoyed the hands-on practicals. Huge congratulations on securing a job even before finishing! That’s an awesome achievement.

Wishing you all the best in your fitness career, and thanks again for recommending NHFA!

Rated 4 out of 5 stars

Great trainers, great experience

Was a super fun experience meeting all of the trainers that helped us become trainers ourselves🙏 trainers like Rylan made the course fun, relatable and easygoing while still maintaining a very stable level of professionalism, giving us as students a goal to strive for beyond a piece of paper that calls us trainers. Simple to follow and memorable👍

March 25, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for your kind words, Daniel!

We’re so glad you had a great experience and enjoyed learning from the team, we’ll definitely pass this on to Rylan! Love that you took away more than just the qualification, that’s exactly what we aim for.

The NHFA Team

Rated 1 out of 5 stars

Garbage 🗑️

I'd put negative 5 stars if I could. Enjoy your free 1500 free money for doing absolutely nothing. Straight robbery. Also terrible course and would not recommend

February 28, 2026
Unprompted review
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Reply from National Health & Fitness Academy

Hi Tai,

As mentioned in our previous correspondence, our team has already been in contact to clearly explain the enrolment terms and cancellation policy that were agreed to at sign-up. We’ve also taken the time to outline your options and provide clarification around the course structure and fees.

We take all feedback seriously, but we also stand by the transparency of our enrolment process and student agreements.

The NHFA Team

Rated 5 out of 5 stars

Studying with the National Health &…

Studying with the National Health & Fitness Academy has honestly been one of the best decisions I’ve made.

I came into this course later in life, and I was nervous about going back to study — but NHFA made the whole experience supportive, practical and empowering. The course content is clear, evidence-based and very relevant to real-world training. I especially appreciated how much focus was placed on understanding scope of practice, professionalism and client safety.

The practical components gave me real confidence working in a gym environment, and the support from the team has always been encouraging and responsive.

If you're considering a career in personal training and want education that builds both knowledge and confidence, I highly recommend NHFA.

— Kim

February 12, 2026
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for your thoughtful feedback, Kim! It truly means a lot to our team.

We’re so glad to hear you felt supported and empowered throughout your journey with us. Seeing students step into the industry with confidence, professionalism and real-world readiness is exactly what we aim for.

Wishing you every success as you continue building your career in fitness. We’re cheering you on every step of the way!
The NHFA Team

Rated 5 out of 5 stars

NHFA is an amazing course for Cert3 and 4!

NHFA is a standout course provider. They are the best! At the time of applying I had many friends doing their certs online who were struggling. Their course material did not look very engaging and they had to film and re-film videos for submission.
I didn't want to do that so I investigated my options and spoke to Mel at NHFA.
Initially I was worried as I live in Hervey Bay and my Cert 3 was in Indooroopilly in Brissy and my Cert 4 was in Maroochydore. That was going to involve a massive amount of driving. I was 49 when I applied and have a knee injury but Mel reassured me that I would be looked after.
She was so right! Best decision I ever made. Both Goodlife campuses were exceptional. I had the privilege of working with Dave, Travis, Mel, Phil, Steph, Ryan, Nathan and Adam.
I found all the coaches extremely knowledgeable. They are experts in their craft. They were also very supportive and helpful, especially with my knee injury. I can't thank them enough.
The people in my groups were fun to work with and the hands-on sessions informative and enjoyable.
The online learning was so good! I watched what my friends were doing in their online courses, and it was no way near as engaging as Dave's videos. Dave has the best explanations and cues. I appreciated the jokes and funny stories.
Jen also was amazing in her online tutor role. She helped me heaps as I am new to online platforms.
I have recommended this course to all my mates considering doing their certs. It was worth all the hours of driving to Brissy and Sunny Coast. That's the sign of a great course!!!

September 30, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for taking the time to share this, Louise. It truly means a lot to us!

We’re so glad you felt supported every step of the way. Hearing that the practicals, coaching team, and online learning made the journey worthwhile (even with all that driving!) is exactly why we do what we do.

We’ll be sure to pass this on to the entire coaching team. They’ll love reading this. Thank you as well for recommending NHFA to others. We’re proud to have been part of your journey!

Rated 5 out of 5 stars

Personal experience

I was apprehensive at 47 years old going onto this course but it has been such a great experience. Videos are fantastic, comraderie on practical days are great. Every week you feel you are getting better and more confident in becoming not just any PT but an effective one

December 12, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for sharing this, Marc! We’re really glad to hear the videos, practicals, and community have helped you feel more confident each week. Age is absolutely an asset and you’re well on your way to becoming an incredible, effective PT.

Rated 5 out of 5 stars

Good value in the course and straight…

Good value in the course and straight forward to understand

September 13, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for sharing your feedback! We’re glad to hear you found the course great value and easy to follow. Wishing you all the best as you take your next steps in the fitness industry!

Rated 5 out of 5 stars

All round amazing experience and i met…

All round amazing experience and i met some very cool friends through the course. It really builds up your confidence and gets you ready for the real world of PTing. I couldn’t reccomend NHFA more. :)

July 17, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for sharing your experience, Byron! We’re thrilled to hear that the course not only boosted your confidence but also connected you with great friends along the way. That sense of community and readiness for the real world of PT is exactly what we strive for. Wishing you all the best as you kick off your career in fitness. You’re more than ready!

Rated 4 out of 5 stars

NHFA Personal Trainer course

Almost finished my NHFA Personal Trainer course Cert 3 and 4 and have learned a lot from the practical and theoretical video sessions to help me with my future PT job prospects. The workshops were an excellent experience and through them I was given a meeting with Goodlife staff and have since signed a contract to begin next month. The course has helped to make me industry ready and has greatly assisted me up to this point. The workshop trainers, Tim and Jay, were excellent and very helpful during the 3-hour Mt Lawley Goodlife campus sessions. I would highly recommend this course to anyone thinking of becoming a Personal Trainer as it is a terrific foundation to commence your career.

September 4, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for sharing your experience, Stephen! We’re thrilled to hear that both the practical workshops and theory sessions have prepared you to step straight into the industry. Huge shoutout to Tim and Jay for the impact they’ve made. Congratulations on signing your contract with Goodlife, that’s such an exciting next step! Wishing you all the best as you kick off your PT career.

Rated 5 out of 5 stars

Hands on learning!

What made my experience great was the teachers and hands on learning! Not only enjoying the theory side but the practical was everything I was going for

July 15, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for your feedback Jackson! We’re so glad to hear you enjoyed your time with NHFA and particularly the hands-on practical component. Our trainers work hard to make learning engaging and real-world focused, so it's great to know that it really stood out for you. Wishing you all the best as you take your next steps in the fitness industry!

Rated 5 out of 5 stars

Loving my experience with NHFA so far…

Loving my experience with NHFA so far while working towards my Cert III in Fitness.
As a busy tradie, dad and Ironman athlete, the flexibility and support have been exactly what I needed. The content is practical and easy to follow and I’m already gaining the tools to step into the fitness industry with confidence.
Highly recommend it to anyone juggling a busy life but ready to level up.

July 13, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for sharing your experience so far Chase! It’s awesome to hear that the flexibility and support have fit in well with your busy schedule. We're glad our course is giving you the tools and confidence to step into the fitness industry, and we’re excited to see where it takes you. Appreciate the recommendation!

Rated 5 out of 5 stars

These guys are fantastic

These guys are fantastic. I looked at quite a few different options when I was deciding who I was going to study through. NHFA was the first to get back to me and follow up. From the phone consult to enrolment to the actual commencement of the course, the process was seamless. The learning platform is very easy to navigate and the support you get on a weekly basis is priceless. The NHFA team has so much knowledge to share and they do it in such an enthusiastic way you can’t but enjoy the journey and get excited about the opportunities that lie ahead. I could not be happier.

July 10, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for the amazing feedback Lizelle. We’re thrilled to hear that your experience from first contact through to starting the course was smooth and positive. It’s great to know the learning platform and weekly support have made a real difference for you. Our team is passionate about what they do, so it means a lot to hear that enthusiasm coming through in your journey. We're excited for everything ahead of you and so glad to be part of it!

Rated 5 out of 5 stars

I couldn’t speak highly of NHFA

I couldn’t speak highly of NHFA. There experienced and knowledgeable crew walk you through the process and give you all the confidence you need. Dave has become a true role model for me and the amazing people working behind the scenes are just as special. I highly recommend any body looking to get into the fitness industry or just catch up on their fitness levels, this is your company. I’ve learnt things about life I never would of though.

September 27, 2024
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for your feedback Zak! We’re so glad you enjoyed the blended delivery model and found the balance between self-paced theory and in-person practicals worked well for you. We will be sure to let Coach John know of your feedback, we’re lucky to have him on the team and glad he made the sessions both fun and valuable. Wishing you all the best!

Rated 5 out of 5 stars

10/10 experience

Had a great experience with NHFA and really enjoyed the blended delivery of online for the theory components that can be completed at your own pace and the in person practical sessions. Huge shout out to coach John at Pitt St in Sydney who made the practical sessions a super fun and valuable learning experience. Highly recommend NHFA for anyone looking to start their career in the fitness industry.

June 6, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for your feedback! We’re so glad you enjoyed the blended delivery model and found the balance between self-paced theory and in-person practicals worked well for you. A big shoutout to Coach John—we’re lucky to have him on the team and glad he made the sessions both fun and valuable. Wishing you all the best as you kick off your fitness career!

Rated 5 out of 5 stars

One of the best Fitness Academy in Sydney

I honestly enjoyed my PT journey with NHFA. The video tutorials have been great, allowing me to learn and review at my own pace. Also, the content of the video tutorials is practical and informative. I’ve enjoyed the real life experiences shared by experienced and knowledgeable PTs.

The practical lessons have definitely been a highlight, getting to interact with others and learning from instructors experiences. The instructors for the practical sessions have demonstrated passion for the industry and been highly motivating for me especially Coach John and Rob. I’ve enjoyed my entire experience and the new friendships I’ve made. Thank you for all that you do!

June 6, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you so much for the kind words and thoughtful feedback. We're thrilled to hear you enjoyed your PT journey with NHFA and got so much out of both the video tutorials and practical sessions. It’s great to know the flexibility of the online learning worked well for you, and that the real-world insight from our coaches added value to your experience.

A big shoutout to Coach John and Rob—we’ll make sure they see your message! We’re so glad the program helped you build not just skills, but lasting connections. Wishing you all the best as you take the next steps in your fitness career.

Rated 5 out of 5 stars

Best way to get your PT career started

Great team environment, excellent knowledge from the trainers and some of the best online training I have used.

June 17, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thanks so much for the great feedback! We're so glad to hear you had a positive experience with the team and found the online training valuable. Wishing you all the best as you kick off your PT career — you’re off to a strong start!

Rated 1 out of 5 stars

Money grab scam

Company will lie and tell you everything you want to hear about how it’s in person and how they will support you and do everything to help them then when you pay it’s 98% online with no support from the teachers and they don’t accommodate injuries. If you have to withdraw good luck cause it’ll cost more than the course itself. Absolute scam

June 4, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Hi Dylan,
We sincerely refute your claims, as they’re factually inaccurate and exaggerated. Our program follows a blended delivery model, which is clearly outlined prior to enrolment, on our website, in our course guide, and enrolment forms. This includes 13 compulsory face-to-face practical sessions, combined with flexible online learning and assessments. Throughout the course, our experienced coaches and team members are available to support students, and we have processes in place to assist with injuries or personal challenges that may arise.
We take all feedback seriously and are always open to reviewing individual circumstances and providing adequate support, with options to defer or withdraw from your studies where required. To do so properly, we require the relevant information to be submitted in line with our process, which unfortunately you have continuously refused to do. Without this, it becomes difficult for us to understand your situation and provide the appropriate support.
If you’d like to discuss your situation further please don’t hesitate to contact our team.
NHFA Team

Rated 5 out of 5 stars

Industry ready

As a PT Manager we are constantly on the lookout for Qualified Personal Trainers. When a resume comes across my desk which has a NHFA certification, I know I've got someone industry ready!

June 12, 2025
Unprompted review
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Reply from National Health & Fitness Academy

Thank you for your kind words and support Reese!

It’s incredibly rewarding to hear that NHFA graduates stand out in the industry and are recognised as job-ready. We're proud to equip our students with the practical skills, knowledge, and professionalism needed to thrive in the fitness industry.

We look forward to continuing to support the growth of high-quality trainers for teams like yours!

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