Airport Parking Global Services  Reviews 

What a joke of a company.!!! 1 star is flattering for this bunch of incompetent rip offs. ON DEPARTURE and after a dozen phone calls,we had to wait 1 hr for them to pick the car up.ON ARRIVING BACK HOME,we got in at 10.45 pm,got to the short stay carpark and after 30 ignored phone calls to 3 different numbers provided in the email confirmation,we had to get a taxi home at a cost of £60.the next day after we used another vehicle to drive down to their workplace,we found a locked gate.explored past the gates to find abandoned buildings and grounds.after a dozen calls,we managed to get hold of them using a different phone.they told us that they have moved location to 31 moss lane!!!!
when we got there we found a mud bath of a field with about 200 filthy cars.the ‘office’ is an old tiny caravan with boxes of keys all over the place.a couple of the lads were rude and said they couldn’t find the keys so I blocked the entrance until I got some answers……and the car!!!.
Apparently the staff are forever being ripped off by the bosses and just ignore clients or leave without returning cars to clients.I feel sorry for the lads and the workplace they have to work in.the field is just a large mud bath and i have pics to prove it.your cars are also used for their meet and greet clients so beware..cheeky ********* even saved an Asian channel to the radio ……..do not use and let’s hope this company gets shut down!!!!!

If I could give this company -10 stars it still would not be enough. No one there to greet us had to ring 4 times to find out what was going on. On arriving back we had to wait 25mins for the car to arrive. The car looked like it had been on the Dakar rally mud everywhere avoid at all cost. Meet and greet what a joke.

I booked their service for a short trip I was making in August. meant to be car drop off with a driver at Bristol Airport. I never received a confirmation email 1st off. that went missing... I used my search history to find the drivers number.. I contacted him and he said yes i have your booking its ok.
The morning of the booking I call him repeatedly. Over 15 times.. he does not answer. Eventually i get a text a few hours later apologising. So I am left to park in the long term car park at considerable cost.
I then contact the airportparkingglobalservices email. I give them all the details plus the msgs from the driver where he apologised. I have had nothing but rudeness since. they tried to make out its somehow my fault.
I have asked for a full refund and if they were reasonable, cover the difference I had to pay by parking at short notice in the long term car park at Bristol.
To this day (23/11/22) I have yet to receive an email and its been 12 days since their last rude email to me.

Horrendous.(Manchester) Do not use. I didn’t read the reviews as was rushing to book. Wish I had now.my Van was moved for no reason and damaged,tried
To deny it. Still no reply from
Company to sort this out. The mini bus that drops you off was
Unsafe. This is defiantly a front for another business. The parking area was like Omaha beach after h hour +1. You will regret this!!

Do not use under any circumstance. Arrived at airport to drop the car off. Nobody there, mobile dead and no way of contacting them. Had to dump the car at a huge cost. You have been warned!

Be aware of these scammers,

I’d like people to know before booking with them, so they don’t lose money, time or miss flight in the future. I recently had the opportunity to receive their “service”, booking (MGP-8690) has been made months prior. ON the actual date 9th October tried to call the phone number stated in the booking 7 times before my arrival, also left a voicemail leaving every detail they need to know. The phone was switched off, so I had no choice to bring my own car into T3 private parking on level 3. Otherwise, I would have missed my flight.
On the date of the arrival 16th October, Sunday emerging from gates I got fined by 175£, used their service line while waiting before the gates open operators said they couldn’t find my booking reference in system at all. So, I had to pay the fine to be able to get out of the airport.
On my return I started to send my emails to them (can't state emails in this review) and phone every lines available, the only reply I got is a refund of the booking price which was 56.95£ but I still short with 118£. They say they won’t refund any external cost. Which is ridiculous as they were the ones who left a customer/customers, they are responsible for all delays or cancellations if the other party is done their part to get the service they paid for and in my case I did everything in timely manner to receive their service. And I am not asking all my money, but I have all the right for it because of the stress they causes for days. All my emails were containing bank statements of the airport fine and screenshots about the calls I made.
Also sent the emails to another email address and with all the previous emails sent and they not replied since then.

Now as I am posting this, I also will get in contact with the managing director with the Letter before action. As I will not stop until I get all my money back for this horrendous service, I will try all my best to sue this company for what they did. Please, read all the comments before booking. They have negative reviews everywhere, don’t make the same mistake as I did.

Thanks for reading.

Used this service for parking at Manchester Airport for our getaway in September to October, it’s down a narrow potholed road and is a muddy field where the cars get parked, the transfer vehicle sounded like a wheel was about to fall off, had to pay and extra £6 on drop off so they could get out of the airport. When we came back rang as instructed and told to exit the terminal and go right, no sign of the collection vehicle after several phone calls and an hour standing about in the cold and wet, we eventually spoke to a driver who had come to collect us, only to be told he was in a different area and we had to walk to find him, there was another family who had been given the same run around, the driver wanted £6 from both of us but we split the exit cost between us!
On return to our car, it was covered in mud and foliage, inside and out! And the transfer vehicle still sounded like a wheel was about to fall off.
Not the service we expected to receive at all, as per other reviews AVOID this company at all costs, not professional at all! Very surprised if they actually have a license to run this, definitely no Hackney or Private hire license on the vehicle.

I wish I'd seen the feedback before I booked. I thought I'd booked a private off airport parking service where the customer drops their vehicle at a secure and professional car storage compound, this is what was advertised. What I got was a shady meet and greet operated from Heathrow terminal 3 short stay car park. I smelt a rat when I called about 30 mins before arrival as instructed and I was notified to go straight to term 3 short stay car park rather than the address of the off airport car park, (Navanat centre, Printing house Lane,
Hayes, UB3 1AR, about 15 minutes away) with the excuse that their courtesy bus was out of service. My suspicions were confirmed when calling White Line Parking upon arrival as they were late to meet me. Suffice to say I had conversations with about 4 different people, all on mobiles and English clearly wasn't their first language so communication was difficult. When returning to collect the car it finally arrived about hour late after the driver got lost and went to terminal 4 instead! There was grass in the wheel arches of the car clearly indicating it had been parked in a field. The mileage indicated the car had covered about 20 miles total so the field would be about 10 miles away from Heathrow, not the advertised location of UB3 1AR which is about 5 miles. Thankfully no obvious damage to the car or anything stolen so I count myself lucky this time, especially after reading about some of the other experiences. However meet and greet wasn't what I had booked.

Read the small print, we were charged an additional £9.50 on drop off and £9.50 again for collection for 'parking' on top of the £60 already paid for meet and greet parking 4 days at Luton Airport. Go with another company, these guys are hustlers.

Used this company at Manchester airport.
Booked the meet and greet service, driver met me at the agreed place for collection of my car. Upon inspecting the car he commented on the fantastic condition and how well I look after it.
On my return they told me to take a taxi to the place my vehicle was parked as they had no way of meeting me at the airport as contracted. On arriving at the "MUD PATCH" down a winding country lane I actually did not recognise my own car at first site, it only dawned on me when I recognised my car registration. Absolute disgusting state inside and out. Looked like they had been ploughing fields with it. Refunded me taxi fare and £15:00 for cleaning. Refused to accept any damage to the vehicle. Total bunch of cowboys providing a joke service, please do not use these people "YOU WILL REGRET IT"

I have had the worst experience with this company after having a lovely break away I phoned up the company to get them to drop my car off at the point 30 minutes later they phone back to say that the key has fallen apart and they can't find the metal part to it. It was 9 o'clock at night and we had our children waiting at home tut he company said they will find us a hotel to stay in and will fix the key in the morning. We said no we need to get home to our children they managed to get us home but after being promised our car back at 11 the next morning after them saying to get a taxi to work and they will pay for all our fairs until our car is back, the car arrived at 5 that day with the key that had been massively bodged up which my wife could not get in the ignition we are still trying trying to get hold of them after 3 weeks on the phone to them to get our money back and pay for our taxi fares and a new key but there seems to be nowhere to trace them shocking business and don't understand how they are still running

Please please avoid using this company. They scratched an alloy on our 4 month old car on the way into the car park (the dust was still on the wheel) and have repeatedly ignored us. I eventually got a terribly worded response with a copy and paste of the terms and conditions saying they’re not liable for wheel damage. Absolutely shocking customer service. It took 9 emails and numerous phone calls to get this response. Please do not use them!

Do not use , on our way to Manchester Airport so rang as instructions to be told there was no parking available . There was no attempt made to contact us to let us know .

This is a total scam I was booked for meet and greet parking at Edinburgh airport on the 19th of September. I called them when 15 mins from the airport as instructed. I had to call 5 times before anyone answered. He was in London and told me not to go to the drop off zone as there was no parking as the police had closed it.

I am disabled and had my elderly mother with me it was 3 hours before our flight and I had to drive around different long stay parking until I found one with a space and a shuttle bus to the airport.

I had to pay their on the day rate and it has cost me £165 I had already paid global services almost £90.

This company had me email address and mobile number and made no attempt to contact me to advise they could not provide the service I had paid for.

They have not replied to my emails either.

Please do not use SCAMMERS

By reading all these very bad reviews on this company I really don't know how they are allowed to run a business in this way or if atall..my very bad experience happened on the evening of 11th/12th September 2022 on return from my holiday..but previous to me leaving my resort in Turkey I just decided to ring them to ask what the procedure was on my return as I'd never used them before so my answer was that they couldn't meet me at the airport due to their car insurance being revoked and that I should get a taxi to where my car was parked (which I didn't know where that was) then they would refund me the taxi fair as long as I requested taxi receipt (in fact they didn't say I should get a receipt) but due to the stress I was having getting them to bring my car to me I forgot to ask for a taxi receipt..I had my blind brother with me who has learning disabilities it was pitch black and a swamp of a car park with a little dingy caravan with a sheet covering it like a tent and a lamp on a table for some kind of light to find the way..it was pouring down with rain and I was fuming. There was a couple of guys that were on my flight and they had to do the same so I managed to ask them could I take a photo of their receipt which if I didn't I wouldn't have a refund I've phoned the numerous times and sent loads of emails to ask for a refund for the parking charges as they didn't provide the service that I paid for and they said they provided the service but they didn't as they didn't meet me upon return I am continuing with my pursuit of my refund but I will NEVER use this company ever again ive learned my lesson I just don't understand how they continue to keep doing what they do and get away with it all the time !!!!! It's a TOTAL SCAM!!!! AVOID AT ALL COSTS!!!!!!

Disgusting, the poorest “service” I have ever met! 2.5 hours before my flight’s depart I got the message stating that they were unable to accept my car due to “numerous flight cancellation”! I almost was late and this caused me a lot of extra cost and stress! So far no refund and compensation has been received! NEVER USE THIS SCAMMERS!

Oh why oh why didn't I read other's reviews before using this company!!! PLEASE AVOID THEM!!!. They scratched my car whilst in their "care" and they are impossible to get hold of. I have emailed & phoned numerous times but they never respond. I spoke to someone at Bristol Airport who confirmed that these guys are nothing to do with the airport and that they operate independently - although they make you believe they are an official company. DO NOT USE!!!!

!!!! PLEASE READ THESE REVIEWS !!!!!!! I never leave reviews and just put it down to a bad experience........ I felt compelled to leave one on this occasion. Companies of this sort should be regulated, false advertising, appalling customer service with no regard for any part of their service apart from taking the money........AVOID AT ALL COSTS...

Absolutely terrible service had to phone 8 times before they picked car up on return flight was diverted but text him to inform him would be late we were 3 hours late they demanded £20 then when we checked camera footage car was used all over Manchester then parked up outside a house every night avoid at all costs

Used car without permission to take or collect drivers. Bristol Airport Charge Notice received for £100 during their use.
Under the banner of 'Meet and Greet Bristol Airport Parking Services'

Brist Park Services Ltd is the only company at the address 52 Devon Road, Bristol within the Terms & Conditions.