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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, highlighting issues with reliability and unresolved problems. People frequently encountered unhelpful customer service, often struggling to reach a live person or experiencing calls being disconnected. Reviewers also reported negative interactions with staff, citing a lack of knowledge and impolite communication. The website and contact methods were also sources of frustration, with customers finding it difficult to get their complaints registered or addressed. Some users mentioned that their issues, such as network problems or activation delays, remained unresolved for extended periods, leading to considerable inconvenience and stress.

What people talk about most

Service

Users describe negative interactions with service, citing issues such as unfulfilled promises of benefits... See more

Customer service

Clients share negative opinions on customer service, citing issues such as unhelpful and rude... See more

Staff

Customers had negative experiences with staff. Many reviewers reported issues with unhelpful and rude staff,... See more

Website

Reviewers highlight negative aspects of the website. Many customers express deep frustration with... See more

Customer communications

Reviewers express significant frustration with contact options and customer service accessibility. Many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's been three days since I reported this issue, and it still hasn't been resolved. No one has visited to fix it, despite my repeated follow-ups. This ongoing problem has caused me severe mental stre... See more

Rated 1 out of 5 stars

I've registered a complaint regarding not able to watch otts and other tv channels to airtel complaints via email and forced to repeat those complaints with 3 other emails. The worst service from ai... See more

Rated 1 out of 5 stars

Since I have paid required amount DTH. My channels are could viewed. If I complained they are deputing service engineer who could not have knowledge and not politely talking also any doubt if I ask... See more

Rated 1 out of 5 stars

I have been using airtel for several years,this number and previous also but now I'm not convinced on it.., I'm paying for everything I needed from airtel and you are not giving, and also if I am read... See more


1.1

Bad

TrustScore 1 out of 5

2K reviews

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Rated 1 out of 5 stars

Worst airtel service

I've registered a complaint regarding not able to watch otts and other tv channels to airtel complaints via email and forced to repeat those complaints with 3 other emails. The worst service from airtel and their service persons. Ive taken a premium plan with 100 mbps. They don't care what plan you have taken once you took it. Each time they provide a complaint number and 24 to 48 hrs rectification time. Forcing to send another email. This goes on further
I cut my local cable net work and internet fiber connection to take this **** connection. Don't trust them. Going to sue these assholes with compensation

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Worst staff service

I bought airtel wifi with DTH for 1500 rupees.
Your agent explain about your package details, i sent my proof, location and OTPs to installation of DTH with Wifi router. After payment your agents told me "this package not available in your location". Your agent don't told me before payment "its not sute your location" he told me "its available to your location" but now he told don't available in my location. I already pay 1500 rupees for this plan.
My request ID is 4C11N80XQ9
I want instillation or cancel this service and refund my money. I will attached with my payment receipt in this mail. Your agent number is +91 80567 23132. This agent help this process to installation for this plan. After this issues Now he is not attend my call. This service i didn't expect from your side. Your worker only response for this issue.
This is worst service in your side. I can't expect this kind of service. I want talk about this complaint at your side (manager) in call. You will check my request ID and get my number. I want talk with tamil people only. Please arrange this call at your side.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away ftom Airtel

Airtel was advertised with claims of "best network coverage," "fast internet," and who knows what else. The fact is, during my 3 1/2-week vacation in India, I could only access the internet very rarely. A fellow traveler used "Jio" and had internet access at all times. So, travelers beware: stay away from Airtel!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic Service

Pathetic Service
4 din se wifi gaya hai no update on that and iske vajah se mere kaam pe bohot affect ho raha hai.....this is worst......done with this......😡

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor services

Extremely poor services, My Airtel xstream finer is not working since 3 days and these customer care executives are fooling around and in these 3 days I had a word with 10-15 different executives and they are not able to assign a single engineer at my location and marked my complaint esolved without doing anything, this is pathetic

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

It is the worst internet service


It is the worst internet service. I have ever experienced while playing even games. It can’t handle the internet and also I have heard they are doing scam some sort of scam in the unlimited 5G thing. They take the money and don’t provide unlimited 5G and I have experienced it to, I will recommend anyone saying this to choose BSNL or Jio over this. Even BSNL is better than Airtel.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Very very worst network ever seen

Very very worst network ever seen, I’m using past 12 years but this network not working frequently anymore I’m complaining so many times in Airtel app but it completely computer reply every time my problem not solve anytime what can I do please tell me Airtel authorities or I quit using Airtel network

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

I recomend BSNL over airtel. Same lame service, cheeper prices with BSNL

Worst experince with Airtel. Shut down your business and sell something else.

I had my number for over 15 years. My wife went into a store and they conned her to port both her and my number into 1 plan. For years my number was under her plan.

I had my number under safe custody as i was abroad

One month they overcharged me for something so we diaputed it and they were getting that processed. While it was in process they ported my out to somone else because the safe custody amt was not paid while the bill was in dispute.

There was no intimation from Airtel that ur number has been released in the open market or anything.

So i lost my no twice without my autorization Airtel moves it around. Luckily first time it was in the family.

Just a email saying that ur number has been deactivated would have given us a opportunity to take some action.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

I have been using airtel for several…

I have been using airtel for several years,this number and previous also but now I'm not convinced on it.., I'm paying for everything I needed from airtel and you are not giving, and also if I am ready to point out the problem to the customer service they are also not interested to note it down..they redirect the call and automatically cut it down.., now in my POV why do I pay for next time for this.., if you are loyal to your long term user please check my last customer care complaint and solve or you had enough customers avoid it..

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Since I have paid required amount DTH

Since I have paid required amount DTH. My channels are could viewed. If I complained they are deputing service engineer who could not have knowledge and not politely talking also any doubt if I ask he is not answering properly. Worst services airtel is giving

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Each month for around 1-2 weeks I had…

Each month for around 1-2 weeks I had no network connection and this happend for staight 6 months.We called Artiel and everyday they kept telling that someone will come to fix the issue but no sight of anyone at all. Moreover that they blamed the custumor for not being avaliable for them to come fix the issue. Its a 5 minute work not a huge procces that too. If no one is available to fix the isuue we would have some clarity on what we should do bit they keep telling someone will come but no one does. It wastes our time when we are pateintly waiting to. Absoulely no clarity, poor serive, blaming custumors for the issue and bad network signal. Please don't use airtel unless you want a disastress experience on wifi.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

​Review Title

​Review Title: 4 Months of Mental Harassment & False Promises by Airtel Sales Team
​Review Text:
"Main Airtel ki sales team se pichle 4 mahino se lagatar aa rahi spam calls se behad pareshan hoon. Har baar call par mujhe naya Wi-Fi connection lene ke liye force kiya jata hai. Maine kam se kam 20 baar unhe request ki hai ki mera number apni database se hata dein (Delete kar dein), aur har baar agent jhooth bolta hai ki 'Sir, humne update kar diya hai.'
​Lekin agle hi din phir wahi call shuru ho jati hai. Ye seedha-seedha Privacy ka violation aur Customer Harassment hai. Ek itni badi company hone ke baad bhi inka internal system itna bekar hai ki ye ek request ko 4 mahine mein process nahi kar paaye.
​Agar ye calls turant band nahi hui, toh main TRAI (Telecom Regulatory Authority of India) aur National Consumer Helpline mein formal complaint darj karunga. Ye koi tarika nahi hai business karne ka. Stop spamming me!

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

I recently rechaImmediate Action Required – Unable to Upgrade Google One Subscriptionrged my prepaid Airtel…

I recently recharged my prepaid Airtel number with ₹379, under which I received a complimentary Google One subscription (30 GB for 1 month). However, I am facing a serious issue while trying to upgrade this subscription to 100 GB.

When I attempt to upgrade, I am redirected to Airtel. On visiting Airtel’s official FAQ, it clearly states that to upgrade or change the Google One plan, Airtel customer care must cancel the existing subscription, after which I can directly subscribe via Google. Based on this, I visited the Airtel Gallery, but shockingly, they were completely unable to assist me.

This is extremely frustrating and unacceptable. I am now stuck between Airtel and Google with no resolution, despite following the exact steps mentioned by Airtel itself.

I am therefore clearly requesting you to immediately cancel my existing Google One subscription, so that I can upgrade to a suitable plan without further delay. This issue is directly affecting my work, as all my important data is linked to my Google account.

If Airtel is unable to resolve such a basic service issue, I will be left with no choice but to port my Airtel number to Jio immediately. I did not expect this level of inconvenience from a brand like Airtel.

I have attached the required proofs along with screenshots of the Airtel FAQ for your reference. Please treat this matter as urgent and high priority and provide a resolution at the earliest.

Regards,
Muzammil Mulla

January 11, 2026
Unprompted review

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