When I joined Airtime rewards, many years ago, I purchased gift cards. If I purchased so many per month then I would accumulate a bonus. Now gift cards do not count towards that bonus, which is very... See more
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Review summary
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I use Hotels twice a month however this week am unable to use Hotels.com (or other hotel sites) offer? The blue get offer bar is obstructed, is there a glitch, have I done something wrong, or is the... See more
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This a great way to save money on your mobile bill by being rewarded for everyday purchases. One thing to bare in mind is how quickly you rack up reward points is dependant on how often you make purch... See more
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A good idea but Scotland seems to be lacking in local retailers that give rewards. Also I notice that retailers disappear regularly especially ones I use often. Gift vouchers also aren’t consistent f... See more
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Company details
Written by the company
Turn your buys into highs! Join 4 million members who are making their mobile bills drop just by elevating their spending habits. Connect your cards, shop with over 200 well loved brands, cash in your rewards and boost your mobile life 🚀
Contact info
5th Floor Queens House Queen St Manchester , M2 5HT, Manchester, United Kingdom
- support@airtime.co.uk
- airtimerewards.co.uk
3.5
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Used to be good, not so now...
Used to be good and a nice little bonus. However with their new £1.30 fee and £10 max withdrawal for unsupported networks this feels a bit steep (13%). Why is the withdrawl amount capped at £10?? Seems like a nice easy win to try and claim back hard earned cashback. Seems like they chose the wrong company to partner with if they charge that sort of fee!! Airtime is good to have but only secondary to others and frankly now it's barely worth it.
June 1, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Matthew, thank you for your review. We completely understand your frustration regarding the £1.30 fee and the £10 withdrawal cap for unsupported networks. We want to clarify that these specific terms and fees are set directly by our payment partner. However, we hear you loud and clear.
We are actively reviewing our supported networks to make the service more rewarding and flexible again. Your feedback is incredibly valuable in helping us make these changes.
Great app and an easy way to save
June 4, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Tim! Thanks so much for your great review! We're delighted to hear you're enjoying the app 🙌
Really poor experience
Really poor experience
Used their in-app links as requested to book a BA holiday. Presumably Airtime got a huge commission
Purchase didn't track, reams of evidence submitted by me in multiple formats to prove payment through its link, but staff use every trick in the book to deny legitimate claim.
Really disappointed with customer care. Tried to complain but denied.
Suggest avoid using this company as it has no intention of ever paying out
Edit - sent details even though never given complaint ref number. Next stage is contacting Airtime leadership team
May 8, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Paul, thank you for your feedback, we are very sorry to hear you have not had a great experience recently. We'd really like to look into this matter further and has requested some account details through Trust Pilot so we can locate your account. As soon as we have this, we'll ensure this is investigated immediately.
I've been using Airtime rewards for…
I've been using Airtime rewards for over 2 years and have accrued monies on numerous occasions by shopping in various retailers on the high street or on-line and have paid my mobile bill or put money towards it and so it's well worth signing up to this app!
June 4, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Mark, thanks so much for the amazing review!
Two years is a fantastic milestone, and we’re absolutely thrilled to hear that you've been consistently saving money on your mobile bills just by doing your everyday shopping. Whether it's high street browsing or online scrolling, making those rewards work for you is exactly what we're here for.
We really appreciate you sharing your experience and recommending us to others. Here’s to many more years of effortless saving! 📱✨
It's good to be able to build rewards
It's good to be able to build rewards, the challenges vary from month to month. Can be laborious to keep on top of flash offers etc.
Some retailers have extremely long pending period, and some have to be reported as missing, making it a very long wait for the reward
June 4, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Barbara, thanks for the review! We're glad you enjoy the monthly challenges and building up your rewards.
We hear you on the flash offers and waiting times, though. It can definitely feel like a chore to track everything, and those long pending periods (plus the occasional missing reward) are frustrating. Retailer processing times can vary, but we’re constantly working to make the experience smoother and more automated. We appreciate your patience and the honest feedback, it helps us improve!
Great app to use
I've been using this app for about 2 and a half years now and it's a great app. Easy to use and it's easy to just let the money accumulate then pay off part of all of your mobile bill
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Carolyn, thanks so much for being a loyal user for the past two and a half years! We are thrilled to hear that the app has been a great, easy way for you to accumulate rewards and knock chunks off your mobile bills. Knowing that our community is consistently saving over the long term is exactly what we love to see.
Thank you for taking the time to share your experience 😄
Too many missed donations
Too many missed donations, ignored and never paid, even after contacting customer services. What's the point in continuing ?
Flashy site with very little substance.
March 1, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Andy, thank you for your feedback, we are sorry to hear about the missed rewards. We have requested some account details through Trust Pilot, once we have these we can look into this matter further.
Easy quick way to save some spending
Easy quick way to save some spending. It automatically tracks so I don't have to even think about it much. I just have to remember to check into the new month offers at the beginning of the month! I've taken so much off my phone bills. I've had the app a while now and its an app worth having!
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! Thank you for being a long-time user and for taking the time to share your review!
We are absolutely thrilled to hear how much you’ve managed to save on your phone bills and that the automatic tracking makes earning easy for you. You've nailed the perfect strategy by checking in for those new monthly offers at the start of each month!
We really appreciate the recommendation! Happy earning for many more months to come!
It's a great way to get money off your…
It's a great way to get money off your phone bill IF you are patient. Many of the transactions take three months to come your way, and some seem quite tricky to actually work out how you even get the reward.
I am happy as I've saved a few pounds just by buying things that I needed anyway.
I've recommended it to a few friends but they have been a bit sceptical.
What would have made me give it five stars? Quicker turnaround time and grocery offers ( but you can get giftcards)
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Anna, thank you for the great review and for recommending us to your friends! We are delighted to hear you’re successfully saving on your bills just by doing your everyday shopping.
We appreciate your honest feedback regarding the pending period. This is set at the retailers discretion and is often longer for newer partners on the platform but we are always working to make it quicker and more straightforward.
Your suggestion for more grocery offers is fantastic, and we're glad you've spotted our gift cards in the meantime. Thank you for helping us improve!
When you have picked your choices the…
When you have picked your choices the points should go straight on i get sick of having to fill out missing receipts and then waiting for them to clear like for points from march still pending
February 10, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Vanessa, thank you for sharing your experience with us, and we are truly sorry for the hassle this has caused. We completely understand it can be frustrating having to manually upload missing receipts and then have to wait months just to see your points clear. You shouldn't have to keep doing this so we'd really like to look into this matter further if you would be happy to get in touch with us, we just need a few details to locate your account.
We are constantly working with our partner retailers to make the tracking process smoother and to make sure our members receive their rewards as fast as possible.
Thank you for your patience with us while we work through these delays to get your rewards sorted.
What’s not to like,
What’s not to like,
Easy to use,just have to link your bank cards and airtime pretty much does the rest for money off your phone bill.
May 29, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey David! Thank you so much for the wonderful review! We are thrilled to hear that the app is easy to use and that you're enjoying the rewards toward your phone bill. We love knowing that the core process of earning through your everyday shopping is paying off for you.
We appreciate you taking the time to share your feedback, and we're glad to have you saving with us!
Hands down the easiest way to cut fixed bills!
I’ve been using Airtime for a while now, and it is easily one of the best money-saving apps on my phone. On average, the cashback I earn pays for my mobile bill for 5 full months out of the year! It completely takes the sting out of a recurring monthly cost. You just link your cards, shop at your usual places, and watch the credit build up passively. Cannot recommend it enough if you want free money off your phone bill.
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Lee! Thank you so much for sharing your experience. What a fantastic milestone to reach! Covering your mobile bill for five full months out of the year is an incredible achievement, and we are absolutely thrilled that Airtime is making such a difference in cutting down your monthly costs.
We really appreciate the high recommendation, and we look forward to helping you wipe out many more phone bills in the future. Happy saving 😊
Is a good app
Is a good app . But too many online only offers. I prefer to go in store.
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Kim! Thank you for taking the time to leave us a review! We're glad to hear you are enjoying the app overall.
We completely understand your preference for shopping in store. While many of our retail partners currently choose to run online only rewards, we are always working hard to expand our lineup. Your feedback is incredibly helpful, and we'll keep pushing to bring more in store options to the app.
So easy to set up and use
So easy to set up and use - just use my card as usual and end up with cash to pay off the phone bill - I've earnt £80 overtime for dojng nothing other than my usual shopping. It can take a few months for the cashback hence not giving 5 stars but otherwise highly recommend
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Ceri! Thank you for sharing your experience with us! We are so happy to hear that we've helped you save £80 on your phone bill just by doing your usual shopping.
We completely understand your feedback regarding the time it takes for rewards to become payable. These times are set by the retailers but we're always working with them to have this as low as possible, so members receive their rewards asap. We really appreciate your patience with this part of the process.
Thank you for the high recommendation, and happy earning!
Not the best tracking where you buy
Not the best tracking where you buy, and even when it does track it has to be eligible... on the end almost never!
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Pedro, we appreciate your feedback and we're sorry to hear you have experienced some tracking issues.
Unfortunately, on occasions some transactions can be missed but we have the form available on the app to complete so you do not miss out on any eligible rewards. It also lets us look into any concerns and fix them asap. If you're encountering continued issues with your transactions, please get in touch with the team and we'll do everything we can to help.
Hassle free and
Hassle free and no need to submit receipts as auto tracked. A shame that Waitrose is no longer linked.
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! Thank you for your review, wonderful to hear the app has been hassle free for you and earning rewards has been easy, it's what we strive to do! We hear you on the Waitrose offer and we're doing everything we can to get them back on 😊
Too many changes
Getting harder to earn rewards as outlets keep changing. When new ones are added it is only for short periods 7 to 14 days seems a waste and too many only pay for online only or with a particular card.
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey David, thank you for sharing your feedback with us! We understand how frustrating it can be when your favorite retailers change or when an offer doesn't align with how you prefer to shop.
While we are always working hard to bring you the best possible rewards, the specific terms, like whether an offer is online only, requires a specific card, or runs for a limited time are ultimately at the discretion of our partner retailers. That being said, we are constantly adding new brands to the lineup to keep things fresh and give you as many options as possible. We really appreciate your patience and your feedback, as it helps us continue to improve all aspects of the service.
Leave it alone if it's working
Used to be good with monthly challenges but now changed not as attractive
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Shelagh, thank you for your feedback. We're always working on new ways for our members to earn rewards and we really appreciate your feedback on the new feature. It certainly helps us continue to improve on the service.
Quick and easy way to earn extra money…
Quick and easy way to earn extra money through regular purchases
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! We really appreciate your positive feedback and we're delighted to hear how quick and easy you have found the app to use and earn ☺️
Reduce Your Mobile phone bill
Airtime is a very good way of reducing your mobile phone bill with minimal effort. Once you register your payment cards they are automatically linked to the shops and services in the scheme. You do not have to register each individual payment,
Well worthwhile,
June 3, 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! Thank you so much for the fantastic review! We are thrilled to hear that Airtime is making it easy and effortless for you to save on your mobile phone bill, it's what we're here to do 😃
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