Extremely disappointed with my experience using Airwallet. On multiple occasions, the money was withdrawn from my card, but the payment was not processed and I couldn’t use the service. It is very fr... See more
Company replied
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See what reviewers are saying
Worst CUSTOMER SERVICE ever when or couldn’t give me the name of the people that maintain the washers in the dryer. Take your money and move it overseas and don’t pay taxes here. What kind of a compa... See more
Company replied
Tobias!!! He's the top g , second time in a row he's attending to my issues and he's done it excellently short of words how someone can be this good he really should be doing more someone of his calib... See more
Company replied
With our multiple stores across the island, we had purchased payment terminals at each one costing thousands each and if something went wrong all machines could not be operated. Thankfully, with Airwa... See more
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Company details
Written by the company
Airwallet is a completely administration free payment system for shared laundries, currently operating in 18 countries around the world. Airwallet allows users to pay with their mobile phones, laundry owners to focus on what's important to them, and laundry distributors to generate recurring revenue from Airwallet. Airwallet is for everyone - users can pay with whatever payment card they have, no matter what country they live in. Laundry distributors can generate a profit from the payment systems, build a stronger relationship with their customers - and of course, get superior support from Airwallet.
Contact info
Sivlandvænget 3.1, 5260, Odense S, Denmark
- +4578709999
- contact@airwallet.net
- airwallet.net
2.9
Average
118 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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More features needed.
We are implementing this app in our machines and is working well so far.
I would advise to add more options so more areas are visible and not only via Bluetooth so I am able to support my customers without attending the location.
Could add more features such as keep some money into the wallet in advance.
December 22, 2022
Unprompted review
Reply from Airwallet
Hello there,
thank you very much for the review and valuable feedback! We are just now actively working on a feature allowing customers to store money in advance, so you will be soon able to see one of your recommendation in real life! :)
Kind regards
- Hana from Airwallet
Still the worst app in the world
June 23, 2022
Unprompted review
Reply from Airwallet
Hello Sofus 😀
If you got any questions due to our Airwallet application please call our support on +4578709999 or reach our chat support on the app or from our webside 😄
Then we would love to help you. We only care about making our customers happy and do it simple for them to use Airwallet at laundries 😄
Best Regards
Airwallet ApS
Horrible system.
Horrible system.
Guess it's as good as it gets when the owner is to cheap to install a decent system but still wants the money.
March 14, 2021
Unprompted review
Reply from Airwallet
Hej Tor.
Vi vil meget gerne høre fra dig hvis du har haft en dårlig oplevelse med Airwallet. Er der problemer med systemet vil vi altid gerne hjælpe dig med at få det fikset. Vi vil rigtig gerne høre fra dig på kontakt@airwallet.dk om hvorfor du ikke er tilfreds med systemet.
Mvh. Morten
Reply from Airwallet
Hi Alexandru 🙂
So happy to hear you like our system and finding it as a fast solution 😄
It is feedback like those we like to hear as we want to provide an easy and fast payment solution for customers at laundries 😄
Best Regards
Airwallet Team
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