AKD furniture Reviews 117

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased a library-ladder from AKD. There was a lengthy wait as the item was made, and shipped from, abroad. I was kept informed at every stage by Isobel, who I cannot praise or recommend highly en... See more

Company replied

Rated 5 out of 5 stars

We searched everywhere for a period king size bed & we found this at AKD furniture. I cannot recommend this company enough. From the initial enquiries, the team were so helpful, guided us & answered... See more

Company replied

Rated 5 out of 5 stars

I spent some time searching for a TV cabinet that would compliment an existing piece of furniture and the style we were redecorating in. Isobel was always very helpful regarding swatches and informati... See more

Company replied

Rated 5 out of 5 stars

Hi Isobel & Andy I’m glad to report my mahogany partners desk arrived this week and I assembled it today. I’m delighted with it and it has exceeded my expectations. A classy design and quality manu... See more

Company replied

Company details

  1. Furniture Store

Written by the company

AKD furniture is a family-run business that specialises in solid mahogany furniture. Supplying furniture since 2008, all our pieces are handmade to the highest quality. Our family believes that exceptional handmade furniture should be an option for everyone, and we sell direct to customers, hotels, and businesses at ex-factory prices. We take huge pride in the furniture we build, and aim to deliver through honest interactions and authentic pricing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You will not be disappointed!

Let’s set the record straight: if your furniture arrives in 18 weeks, consider yourself fortunate. In my case, it took about 28 weeks, but that’s not on AKD—it's due to various ongoing global issues. However, once my beautiful piece finally arrived, all the wait faded away, thanks to its exceptional quality!

I chose a stunning mid-brown country French bed, and it’s absolutely gorgeous. While I could have opted for something more modern, I felt this style complemented my period property perfectly—and I was right.

The assembly process was quite straightforward; I managed it on my own, though I’d recommend having a second pair of hands for ease. Isobel was delightful throughout the process, and I hope the photos I sent her make it to her website. Overall, I couldn't be happier with my purchase!

October 2, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Marco Thank you so much for your wonderful review and we are so pleased you are happy with the bed. On looking at the photos you sent it fits in beautifully with your decor. We do hope to hear from you again and thank you for your patience with the extra delays. Isobel and Andy

Rated 5 out of 5 stars

Corner Pedestal Desk

Bought a large corner desk in French white with green leatherette top - looks absolutely stunning. It took over 6months from ordering to delivery but we were expecting that and it has been well worth the wait. Isobel kept us informed of progress and we are so happy with our purchase. I would certainly recommend AKD to anyone wanting a quality piece of furniture. Excellent company.

September 26, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Deb, Thank you so much for leaving us this review it is appreciated. We are so happy that the desk fits so beautifully in the space and thank you for the photos. We also appreciate your patience with the delivery time, the current shipping issues due to the Red Sea situation, is having a knock on affect on shipping times.We hope to hear from you again. Many thanks Andy and Isobel

Rated 5 out of 5 stars

Amazing cabinet

I ordered a custom built cabinet to fit an exact space. I saw an example of one I liked which I sent to akd. They then went out of their way to check what type I wanted, what style, the colour and even down to the type of handle and colour of handle I wanted. I sent them measurements and they sent me a few advisories as to what they felt would help. I asked for a mirrored back as well which they completed beautifully.

They then sent me two drawings just to make sure I am happy.

I did have to wait for it to be built and sadly due to problems out of their control it looks a little longer to be delivered than they first said but again they kept me in the loop at all times emailing me to explain whet wa happening.

I would strongly recommend ordering from them. It was even better that I could ever have imagined.

June 30, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Good morning Robin, sorry for the delay in replying. Thank you so much for your lovely review and we are very happy that you like your cabinet.It is always a pleasure to make bespoke items for customers and that they finally get what they wanted. Thank you as well for your understanding and patience with all the worldwide shipping issues and the extra delays. We hope to hear from you again. Andy and Isobel

Rated 5 out of 5 stars

It's all about trust, really.

I thoroughly researched where I would source my new study furniture and from the earliest of searches AKD were near the top of the pile. With significant further thought and comparison on my side, and through direct contact with the AKD team, particularly Isobel, I eventually made my order.
The hardest things were not just buying sight unseen, but trusting a long delivery time from half way around the world of furniture not yet made at the point of ordering.
I need not have worried. In the event everything went seamlessly well and the AKD team were able to offer further information about how the furniture would fit into my 1500s Tudor house and even what staining and lacquering methods I should use to match the furniture with the room.
An outstanding service.

May 3, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Dear Barry Thank you so much for your lovely review and we are so happy you are pleased with your furniture and we managed to get what you wanted. Enjoy your new furniture and we hope to hear from you again. Thanks Andy and Isobel

Rated 5 out of 5 stars

Excellent

Superb company to deal with and the bespoke partners desk is absolutely beautiful, I am chuffed to bits. Lovely customer service team. If I could give a 10 star review I would!

April 18, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Many thanks for your very kind words they are much appreciated. We look forward to hearing from you again. isobel and Andy

Rated 5 out of 5 stars

My beautiful day bed and desk.

My beautiful day bed and desk arrived today, looking great.

The design process was really straightforward and open to suggestions and changes. There was good communication and expectation management throughout, and while the lead time was quite long, they gave me the link to an app to track the ship, which was great fun!

Absolutely worth the wait for these great forever-furniture pieces.

April 17, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Alex Thank you so much for your lovely review it is really appreciated. Isobel and Andy

Rated 5 out of 5 stars

Georgian writing desk

I ordered the Georgian writing desk and it arrived today and it is a beautiful piece of furniture.

March 11, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Gavin Thank you for your lovely review it is much appreciated. We are so happy you were pleased with your desk and will have many years of enjoyment from it. We look forward to hearing from you again. Many thanks Andy and Isobel

Rated 5 out of 5 stars

Perfect mahogany bed

I recently bought a dark mahogany bed from AKD furniture and it is literally faultless. It is beautifully designed, rock solid, very high quality mahogany and a very high skillset has been applied too. I did not think items like this could be produced these days. Everything we buy today is factory-made and usually built as cheaply and economically as possible and thus not to last either. This bed is the total opposite of all that. It is honestly like it was made brand-new by the Victorians. I am astonished by the quality. Thank you to everyone at AKD but most especially to the carpenters for their skillset and efforts. They deserve very high praise. I would just add, you have to wait a few months for the items to be produced and shipped to the UK but it is worth the wait as you will never find this quality furniture supplied anywhere in the UK anymore. Needless to say I will always be buying from AKD furniture going forward.

March 8, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Paul thank you for your wonderful review it is very much appreciated. I am so pleased you were happy with the bed and its quality, and as you say the skills of the carpenters are amazing.I will certainly pass on your very kind words to them. We certainly look forward to hearing from you again. Many thanks Isobel and Andy

Rated 5 out of 5 stars

Fantastic furniture and people!

I was fortunate enough to find this company whilst browsing for wooden furniture for my first place. A daunting enough experience in its own right, especially when looking online.

From the start I was contacted by a lovely member of their team who was incredibly understanding and was happy to answer the many questions I naturally had.

After picking the perfect color tone from their sample swatches, I placed a large order for several sets of drawers which I recently received.

I can wholeheartedly say I've been blown away by how wonderful each piece looks and feels. They have completely warmed up bare rooms a treat and I very much hope I'll be able to get life out of them for years to come! Not to mention it all arrived safe, sound and lovingly wrapped.

I have just put in another order for a kitchen table from these guys, which the same team member kindly offered to help with without question. I think that says it all for me, thank you!!! :)

January 28, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Nathanial - Thank you so much for such a lovely review. I am so happy that we were able to answer all of your questions, especially when you are buying on line , it is always a little daunting and to be able to reassure you is great. I am also glad all arrived ok and you are happy with your furniture, which i am sure will give you lots of joy over the years. Thank you again for reordering from us and as before I will keep you updated at all stages. Many thanks Isobel and Andy

Rated 5 out of 5 stars

Stunning beyond measure

I cannot express how exceptional our coffee table is! I had an immediate emotional heart thump! The craftsmanship is exquisite. The detail indescribable.
Thankyou AKD Furniture. There are not many furniture retailers that deliver on their promise, but you went far beyond that.
I shall be back 100%.

January 22, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Carol, thank you for your wonderful review. I am so pleased you were happy with your bespoke made coffee table. I will certainly let the carpenters, who handcarved the detail on the table, as they take so much pride in their work know, they will be so happy you liked it. I hope that we will hear from you again in the future. Isobel and Andy

Rated 5 out of 5 stars

We were delighted to safely receive our…

We were delighted to safely receive our made to measure bookcase this week. We are really pleased with the quality of it and fits in perfectly with the rest of our furniture. Thank you to AKD furniture for your excellent service.

January 15, 2024
Unprompted review
AKD furniture logo

Reply from AKD furniture

Irene thank you for your lovely review and i am so glad it fitted perfectly and compliments the rest of your furniture. I hope that we will hear from you again in the future. Many thanks Isobel and Andy

Rated 5 out of 5 stars

Lovely new side-board

Hi Isobel and Andy
My lovely new side-board arrived on Thursday 21st December in the afternoon - just in time to go into our dining room for Christmas 🙂
It arrived very well packed and after removing all the packaging, I was thrilled that it had arrived in perfect condition.
The item is very well made and the finish far exceeded my expectations. It is lovely. We will definitely be ordering again.
We have many items of similar mahogany furniture in our home, but this piece is finished to a much higher standard.
Very many thanks to you both

December 21, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Deborah - Thank you so much for your lovely review and for taking the time to write it. We are so pleased you are happy with everything and look forward to hearing from you again. Many thanks Isobel and Andy

Rated 5 out of 5 stars

Beautiful bookcases

Beautiful bookcases, everything we hoped for. Delivery and assembly all as expected and well informed all through the manufacturing process. Many thanks AKD furniture.

October 12, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Mark, Thank you for your lovely review and we are so glad you are happy with your bookcases. We hope to hear from you again. Andy & Isobel

Rated 5 out of 5 stars

Outstanding

From start to finish this company has been faultless. Such a wonderfully bespoke service. We ordered a colonial desk and were blown away by the quality and finish.

October 5, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Jess, Thank you so much for your lovely review, it is appreciated. So glad hubby loves his desk. Looking forward to hearing from you again. Andy and Isobel

Rated 5 out of 5 stars

Fantastic quality, fantastic service

Fantastic quality, fantastic service. AKD is a highly professional company, with top quality furniture and excellent customer service and communication. Very highly recommended.

October 2, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Thank you so much for your lovely review, it is really appreciated. We are so glad you are happy with your order and the service and look forward to hearing from you again.

Thanks Andy and Isobel

Rated 5 out of 5 stars

Ordered a large L-shaped pedestal desk

Ordered a large L-shaped pedestal desk. Long lead time but was forewarned, and I was prepared to wait. Lovely desk.
Would recommend.

September 20, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Peter, Thank you so much for your lovely comments and we do appreciate your patience and your recommendation. We look forward to hearing from you again. Many thanks Andy and isobel

Rated 5 out of 5 stars

First class service from AKD Furniture

Truly first class furniture quality and excellent customer service from the AKD team right through to Pinnacle delivery. I would recommend AKD to anyone.

September 11, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Thank you Stuart for such lovely comments and as I mentioned to you, I will certainly pass on the great comments about Pinnacle delivery to them. It was great to hear that all stages of your order were good. Many thanks again Isobel and Andy.

Rated 5 out of 5 stars

High quality furniture and great customer service

Bought two library steps. Exceptionally high quality and look beautiful. AKD has been a pleasure to deal with — prompt to respond, professional with a personal touch. The delivery courier they used (Pinnacle Storage Solutions) was also amazing, with the same customer care.

September 6, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

We are so pleased you are happy with your library steps and the quality. I will certainly pass on your comments to the delivery team, as they are as important when it comes to providing a good service, and sometimes they don't always get the recognition they deserve. Andy and Isobel

Rated 5 out of 5 stars

My chiffonaire from AKD Furniture was delivered two weeks ago, more than pleased with the quality of the furniture. Would highly recommend AKD, along wait for the goods to arrive but we'll worth it

My chiffonaire from AKD Furniture was delivered two weeks ago more than pleased with the quality of the furniture. Would highly recommend AKD, a long wait for goods to arrive but well worth the wait well done AKD furniture.

August 16, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Hi Brian Thank you so much for your lovely words and we are so pleased that you are happy with the Chiffonaire, and thank you for your patience. We look forward to hearing from you again. Isobel and Andy

Rated 5 out of 5 stars

Quality product and customer service

Our beautiful new bedroom furniture came this week, 2 wardrobes, 2 bedside cabinets, a tall boy and chest of drawers in light mahogany. We are absolutely delighted with it. As it's made to order there is usually a waiting time for it, but it's well worth the wait. This is our 4th order from AKD and, as always, the quality of the furniture and customer service Andy and Isobel provide has been excellent. Andy gave me useful advice regarding design and customisation, and Isobel kept me informed throughout the process. I highly recommend AKD for their products and customer service.

August 7, 2023
Unprompted review
AKD furniture logo

Reply from AKD furniture

Dear Claire, Thank you so much for your lovely comments and it is always great for us to have loyal customers like yourselves. Customer service is very important to us and we always strive to make sure we keep you informed. So glad you loved your bedroom furniture. isobel and Andy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look