Akuma Sports  Reviews 3,471

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many appreciate the outstanding service, noting the staff's helpfulness, professionalism, and proactive communication throughout the ordering process. People frequently mention the ease of ordering and the team's flexibility in accommodating specific requests and deadlines. However, some customers experienced issues with sizing, finding items to be smaller than expected despite using sizing charts. There were also occasional mentions of initial invoicing problems or items arriving tight, requiring reordering in larger sizes.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and quick... See more

Quality

Consumers find quality to be positive, consistently praising the excellent standard of products. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always a brilliant service!

Always a brilliant service. From design to quote and production everyone is on the ball and ready to help.

I’ve used Akuma for all occasions from charity events to overseas tours and they’ve never let me down.

Mark, Mold Rugby Club / Dean Dogs

July 25, 2025
Rated 5 out of 5 stars

Fantastic quality sports wear

Fantastic quality sports wear, made in the UK with incredible service.
The designers were really supportive answering any of our questions immediately, they really care about making sure you have exactly what you wanted.

The turn around time on bespoke uniform is the incredibly short. We went from order to wearing our kit in 2 weeks, everyone loves the new kit.

Couldn't reccomend this company enough, we won't be going anywhere else for sports kit in the future.

July 16, 2025
Rated 5 out of 5 stars

Top Service and Top Product

I've been ordering rugby kits and merch from Akuma for my club in NYC for four years now and they have never disappointed! They work with our schedule, our special requests, and our sponsors. Their thorough planning and customer service (shoutout to Matt!) has saved our plans many times now. Highly recommended!

July 20, 2025
Rated 5 out of 5 stars

Brilliant

Kit looks fantastic. The players are very pleased with the appearance, wearability, and the material. Team GB Disc Golf has never looked better

National Director English Disc Golf Association

July 21, 2025
Rated 5 out of 5 stars

Brilliant company to work with

Brilliant company to work with, have always delivered on there promise. Our Hoddesdon OGI kits came out amazing and all other teams were commenting on them. Thank you to the whole team at AKUMA for all of there support, starting from Chris in sales, Charlie in design and Ellie in production . Fantastic team !!!

July 16, 2025
Rated 5 out of 5 stars

Super fast delivery, Amazing quality

Super fast delivery, even though we were late submitting our order details. The customer service was amazing from start to finish, keeping us updated every step of the way. When the kit arrived, the quality was far superior to kits we’ve ordered from other suppliers. The design team truly brought our vision to life. We’ll definitely be recommending and using Team Akuma again and always!

July 2, 2025
Rated 5 out of 5 stars

Let down by company in Yorkshire. Akuma step in.

After being let down at the very last minute for a sports tour for 61 kids and 8 staff by a company based in Yorkshire, we reached out on social media for assistance so that our lucky tourists were not let down. With less than two weeks to departure Akuma not only redesigned our bespoke kit but went above and beyond to provide excellent quality, superb travel and playing kits. The level of communication, professionalism and quality was absolutely first class and I cannot wait to work with them again. Matt in sales, the design team, Shona and Daniel went above and beyond any expectation. The fact they can turn around all of the kit in less than 10 working days is a credit to their brand. I honestly cannot thank you enough and the whole tour party love wearing their kit with pride on tour.

July 1, 2025
Rated 5 out of 5 stars

Coaching gear

Always a pleasure working with the Akuma team as they over deliver with high quality gear, Our coaching team will never be cold again.

June 18, 2025

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