Akuma Sports  Reviews 3,471

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many appreciate the outstanding service, noting the staff's helpfulness, professionalism, and proactive communication throughout the ordering process. People frequently mention the ease of ordering and the team's flexibility in accommodating specific requests and deadlines. However, some customers experienced issues with sizing, finding items to be smaller than expected despite using sizing charts. There were also occasional mentions of initial invoicing problems or items arriving tight, requiring reordering in larger sizes.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and quick... See more

Quality

Consumers find quality to be positive, consistently praising the excellent standard of products. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

As always Alex and Ellie at Akuma…

As always Alex and Ellie at Akuma Sports Ltd could not have been more helpful in assisting me with my order! Keeping me updated every step along the way! And when I needed the kit early the pulled out the stops and got me it early! Could not be happier with the experience.

August 20, 2025
Rated 5 out of 5 stars

Great quality and fast delivery to Canada

Overall, our team is extremely happy with our touch rugby vests from Akuma. They turned out even better than we imagined, with super vibrant colors, very crisp graphics, and good quality manufacturing.

All the sizes ended up fitting out players as expected, for both men and women's cuts.

We submitted a hand drawn logo which was digitized for a really reasonable price, and ended up looking great too.

Communication was at times a little confusing as it wasn't always clear which part of the process needed to happen before or after paying for the order, but once we clarified the process and put through the payment, everything happened extremely quickly and out order arrived to Vancouver in under 3 weeks.

The price per vest is more than you might pay for from a cheap online-only manufacturer on asia but the quality is substantially better and our team was happy to support a UK based business with local manufacturing.

Overall, really happy with the kit and we'll be ordering from Akuma again in the future.

July 17, 2025
Rated 5 out of 5 stars

4th order with Akuma

This is our 4th order with Akuma. Always friendly, courteous, professional, and punctual.
There is a reason we are repeat customers.

August 13, 2025
Rated 5 out of 5 stars

UKAF/IDRC

I ended up with a face to face meeting to iron out some order concerns. Lauren looked after me with assistance from others in the team. She resolved my problems with ease and nothing was too much trouble, with Lauren facing customers it’s make all interactions very pleasant. Thank you.

August 13, 2025
Rated 5 out of 5 stars

GHA Youth Strips

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start of the season. We were kept up to date by Ellie the production manager and were able to track our new Youth strips right up to delivery. Thanks

August 11, 2025
Rated 5 out of 5 stars

Fantastic service from Akuma Sports

Fantastic service from Akuma Sports! Tom and Lauren were amazing — so friendly, helpful, and efficient. Our tops arrived super fast, and we can’t wait to wear them at the festival. Highly recommend!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

NCAA college kit

We (Quinnipiac University) have used Akuma for two years now and have had a great customer experience. Their design team is very efficient and able to do anything we request, the ordering process is very easy, and our items always arrive at or before the scheduled date they estimate.

August 6, 2025
Rated 1 out of 5 stars

Raffle tickets don't work

I had a raffle ticket to purchase a gift from the shop but when I tried a dozen times none of it worked. I contacted the shop and they didn't know what was wrong... some prize huh???

August 4, 2025
Unprompted review

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