Akuma Sports  Reviews 3,471

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many appreciate the outstanding service, noting the staff's helpfulness, professionalism, and proactive communication throughout the ordering process. People frequently mention the ease of ordering and the team's flexibility in accommodating specific requests and deadlines. However, some customers experienced issues with sizing, finding items to be smaller than expected despite using sizing charts. There were also occasional mentions of initial invoicing problems or items arriving tight, requiring reordering in larger sizes.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and quick... See more

Quality

Consumers find quality to be positive, consistently praising the excellent standard of products. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

From start to finish or Account manager, Alex, worked with us to ensure we were looked after every step of the way- be that design, pricing or timings to ensure our deadline's were meet for the start... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Akuma absolutely smashed it!

We were let down by another company and needed good quality, sustainable sportswear fast – and Akuma absolutely smashed it! 🙌

Super quick replies, the design process was so easy, and nothing was too much trouble when I wanted changes. Matt James was a total pro, and Matt Smith was a superstar getting everything turned around in time.

Huge shoutout to both Matts – and the whole Akuma team. Honestly, such a fantastic company to work with! 💯👏

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

As a grassroots rugby club

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the market for community sport. The pricing reflects that quality, and you get real value for money.

What really sets them apart is the fact that the bespoke range is made locally. Delivery times are always reasonable and, in our experience, they’ve never missed a due date. Reliable, professional, and top-class kit, we couldn’t ask for more.

— Saracens Amateur Rugby Club

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Always 5 Stars from Thanet Wanderers

Always 5 Stars from Thanet Wanderers. I have been working with Akuma for 6 years and the service we get is exceptional. I run the clubs kit ordering and as a volunteer I get very little time to allocate to this. Dan and the team have set up a production department that takes a huge weight off of my shoulders and if I have messed up or we have an urgent order they regularly save me life. Well done Akuma!

September 17, 2025
Rated 5 out of 5 stars

Akuma was absolutely amazing!

Akuma was absolutely amazing!

Firstly, I gave Jamie a hell of a job with specific and details requirements. He did at no point fail to deliver or answer any of my questions. for someone only in their first year at Akuma, he represents and symbolises the brand incredibly well. They are all a very friendly, proactive and positive work force.

After all the kit was designed we only had an issue with the VAT in the invoice (our fault we didn't add 20% afterwards). As a suggestion (and literally the only negative in the process) maybe adding inc VAT in the invoice. However, we are uni students - so we possibly need to focus less on the beer and more on reading the invoice!

The kit was an incredible quality and a great design team, with hopefully more to come!

Apart from the whole operation (thank you) Isabelle was amazing at updates and co-ordinating with the production team. Our kit was needed for freshers fair. Unfortunately, due to the high demand and start of the season, our delivery got pushed back... but Isabelle was quick to communicate with me and found out we needed it before the delivery date and managed to secure our slot on time! Incredible!

Signed partnership with Solent Uni Mens Rugby for the next 3 years and all credit goes to Jamie and Isabelle. Thank you both, and team Akuma!

All the best,
Solent rugby

September 16, 2025
Rated 5 out of 5 stars

Top Notch Customer Service

Akuma has never let my team down, and their customer service is top-notch and consistently responsive. I always recommend Akuma to my friends on other teams. I will always pick them

September 9, 2025
Rated 5 out of 5 stars

Brilliant!

As efficient as ever at what is a very busy time of the year. Thank you Lauren!

September 3, 2025
Rated 5 out of 5 stars

Great kit

Great kit! Great people to deal with! Quick turnaround! Easy to deal and communicate with!

September 3, 2025
Rated 5 out of 5 stars

Absolutely amazing!

Chris and Ellie have been absolutely amazing in assisting with my order. From start to finish, they provided clear communication, helpful advice, and exceptional support throughout the entire process. Every step was handled professionally, and the final product exceeded my expectations. I couldn’t be happier with the outcome!

September 2, 2025

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