not get the problem solved and ignorance of a customer
I needed a “kloak mand” urgently and I have contacted Akutkloakservice.
The “kloak mand” arrived as agreed - the day after. He has called me, but I wasn’t home. I have explained him the problem and navigated him around the house. I have ask him to call me if anything/ information is needed or anyways to call me after he has solved the issue.
He did not contacted me back and when I went home I saw the the problem is not solved. I have tried to call him back, but unsuccessfully. Then I contacted the customer service and they needed to figure out what is the status of the case and promised to call me back, but nothings. The problem got even worst and I have contacted other company. Just very disappointing especially when you are called - emergency service






