Alakazam Magic Shop Reviews 

502
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and services provided. Many people highlight the exceptional customer service, noting the staff's helpfulness, professionalism, and quick responses. Reviewers appreciate the dedication and care shown by the team, often feeling like part of a family, and recommend the company for its impressive routines and top-quality merchandise. However, some customers also noted dissatisfaction with the quality or condition of certain products, such as poorly produced recordings or damaged items, and a few experienced issues with overall service.

What people talk about most

Product

Consumers find product quality to be exceptional, with many reviewers expressing delight and satisfaction... See more

Service

Customers consistently note positive experiences with service, often describing it as first-class, amazing,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Quality

People report positive experiences with quality, often describing products as "perfect" and "top-notch" with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just tested Alakazam's "Print By Magic" service. Really happy with the two custom cards I received back using the online poker card template. First, the turn around time was excellent (just one week... See more

Rated 5 out of 5 stars

Such a Huge Fan of Alakazam Magic! Such a fan of the Entire Staff and Especially Peter & Harry Nardi. The creative influences and never ending great Magic they bring to us is always enjoyable and fun.... See more

Rated 5 out of 5 stars

Alakazam is my one stop shop for all my magic supplies. Peter, Harry and the Gang are always coming up with new and very impressive routines, which they have designed and have produced on top quality... See more

Rated 5 out of 5 stars

I Live in the USA and have been buying from Alakazam for years now. Every experience I have had has been tremendous. Their customer service is second to none. They cater to all levels of magici... See more


Company details

  1. Magic Store

Written by the company

Alakazam Magic are one of the longest established magic companies in the UK and over the past three decades, we have grown to become to one of the leading manufacturers and retailers of magic in the world. From our prompt delivery of orders to our knowledgeable technical advice, online magic tuition and superior after sales care it’s no surprise that Alakazam Magic is now the first port of call for 1000’s of amateur and professional magicians the world over.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(502)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Being honest as to the qualities of a…

Being honest as to the qualities of a product by presenting both the strong points and the weak points. This assists the buyer as to deciding to purchase the product or not. A buyer may still purchase the product in light of the weak points, because he knows what he will be confronted with, but may know how to overcome those weak points, and based upon the strong points may still purchase the product because he likes the product so much.
Instructional tutorials are detailed and understandable.
Alakazam understands that magic products may possess flaws coming from the manufacturer, and if a customer should receive a flawed product, Alakazam is more than willing to replace the flawed product.
Alakazam is an excellent business to deal with for quality products and honest transactions.

January 25, 2024
Rated 5 out of 5 stars

Again, excellent and outstanding service from Alakazam

Again, earlier this month I was greatly assisted by a most helpful, knowledgeable and considerate member of the team. Excellent product advice was made available to me, and thoughtful and considerate arrangements were made to further assist me. As is always the case, every effort was made to assist. Well done and many thanks to all at Alakazam

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Mislaid goods

Due to my goods being mislaid by the Post Office, a replacement was sent with no quibbles. The goods were consequently found and are being returned.
Great service, many thanks.

December 26, 2023
Rated 5 out of 5 stars

They are the advantage of a classic dealer over an internet business. TRUST.

At BMC 2023 I enquired at almost every dealer about a very special deck of cards I am looking for. All said they didn’t know about it. Peter Nardi said: ask for “xxx” at that dealer. 🙏🏼Very grateful for that.

This year I will order several tricks and pick them up at Alakazam’s stand at BMC2024.

They are the advantage of a classic dealer over an internet business. TRUST.

December 19, 2023
Unprompted review
Alakazam Magic Shop logo

Reply from Alakazam Magic Shop

Hi Paul, Thank you so much for your kind words. We are always happy to help where we can.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, great products, super staff....very highly recommended to all magicians and mentalists....
thanks for welcoming me to the Alakazam family......
Five stars and 101% from me.

December 13, 2023
Unprompted review
Alakazam Magic Shop logo

Reply from Alakazam Magic Shop

Thank you so much for the kind review Trevor and welcome to the AlakaFam

Rated 5 out of 5 stars

Great service, great products, great people

Have been a customer with Alakazam for many years, and it is usually my first port of call when looking for something new as their service is second to none. Would not hesitate to recommend.

November 24, 2023
Alakazam Magic Shop logo

Reply from Alakazam Magic Shop

Thank you so much for the kind review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look