Britannia Movers - East  Reviews 

A fantastic experience all round, was able to provide us with multiple drop-offs, removals guys were fantastic, friendly, great with the kids, came on time, took care with everything.

Would 100% use again.

The packing up of the house we were moving from went well and things were packed carefully. We exchanged later in the day, I think around 4.30-5.00 and when we got to the new house, the removal guys couldn’t have made it more clear, with their actions, they were not happy with the late finish. One of them was pretty much running through the house. My mum even asked him if had a date to get to and he said “well not anymore”. He also made it clear he wasn’t happy with his colleague who was trying to help with an issue with the washing machine. It made us really uncomfortable and was unprofessional. We had also had a call, while we were waiting to exchange, from someone in the office (or maybe one of the removal men?) to tell us to contact our solicitor to try to get things moving. Our solicitor had never heard of a removal company doing that. We couldn’t control how fast the solicitors worked.

Professional and caring.
I know many may try to ‘save’ on the move by using ‘man and a van’ but goodness you get what you pay for. Britannia Alan Cook from assessment to completion were simply superb and not expensive. The guys who came to move were brilliant - they made it look easy. Best thing was they also arrived when they said they would (unlike others) and if you wanted to chat anything through you could get through to the office in an instant (and talk to a human).

On the move day the team of three chaps took such care of all my kit - sofas protected, tables covered, beds dismantled. I was moving to a three storey house and the two guys didn’t flinch.
It’s the little things - boxes delivered in advance so you can pack at leisure and organise things.
The young man driving the lorry was also so impressive - parallel parked on the road outside my house - just wow!

If I could give 10 stars I would.

Lads were excellent who packed and moved - Johnny and Jay if I remember correctly - pleasant and professional.

Friendly, polite removals who did a great job on the hottest of days. Team in the office were good too, always keeping me up to date with information.

Patient and efficient people, they packed carefully and after a long wait outside my new house they moved everything really well and speedily.

Excellent service from all involved

From start to finish Alan Cook were great. They answered all our questions, were flexible and accommodating when our completion date moved, and the father-son duo who fulfilled our move over the 3 days made everything seem soo easy. They went over and above dismantling and rebuilding furniture, and reinstalling our washing machine, all the while taking care of our belongings and being fabulous with our kids. Would highly recommend

Graham and Rob were amazing! They were moving a house full of furniture and possessions from Britannia’s storage to a small flat in Edinburgh and the rest on to storage here. They were punctual, friendly, fun, quick, nothing was a problem. They took all the pressure off what could have been a very stressful day for us. That was also our experience of Alan Cook Britannia when they moved us out of our Suffolk house earlier in the year. Cannot recommend them enough, and again so many thanks to Graham and Rob for being so great.

A* company and staff, we had Kev and a Yorkshire chap help us move and they both were fantastic and with lots of patients regarding my pregnant partner haha.

Excellent service - not just the moving but the packing as well- would highly recommend

The most wonderful and smoothest delivery!

Great team. Very professional and went above and beyond.

Professionally handled .
Despite the very high temparature the men got on with the job and soon got the job done. We cannot speak too highly about the quality of service.

Fabulous service. We have used Brittania Alan Cook three times and their professionalism and friendly nature is much appreciated during a time which can be very stressful.

Staff helpful and friendly

The two teams were excellent, given the fact that it was 35 degrees on the day of removal and us not getting the keys until 4pm. Shout out to Shirley who was really helpful, given that we weren’t even sure completion was going to happen on the date we booked. Would definitely recommend.

I was very pleased with Britannia Movers both with the storage of my possessions and the move. The removal men were polite, kind, friendly, efficient and very helpful. I would definitely recommend Britannia Movers.

All members of this business acted in a helpful professional way which helped during a very stressful time.

An incredibly helpful and friendly team who went out of their way to make the experience as stress free as possible!