Massive thanks to Becky at Alan Howard Sheffield Parkway store for all her help with my recent purchase. She absolutely went the extra mile to get me samples of fabric etc when the manufacturer were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
PRESTON STORE All the staff are extremely personable, helpful & very knowledgable with all the products in store. Special thanks to Georgia who offered in depth time & great help choosing produc... See more
Company replied
The in warehouse stock vs out of stock needs addressing. I shouldn’t have to chase half my order because it’s being despatched separately, with no communication via email or otherwise sent to me. Also... See more
Company replied
I use Alan Howard most weeks and I can honestly say the staff at the Blackpool branch are all great ,Friendly and very helpful .If I'm running short on anything they usually get it to me next day or e... See more
Company replied
Company details
Written by the company
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Contact info
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, United Kingdom
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4.2
Great
159 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best …🌟 🌟🌟🌟🌟
I have been going to Alan Howard’s for 30*years now & all the staff are brilliant always helpful & the delivery service is definitely excellent 😍XX
July 16, 2024
Unprompted review
Reply from Alan Howard
Hi Michelle, thank you for your continued support and lovely feedback. It's great to hear we've been your supplier of choice for so many years!
Katie
Amazing friendly staff as always…
Amazing friendly staff as always wouldn't go anywhere else !!
Thanks girls xx
July 16, 2024
Unprompted review
Reply from Alan Howard
Hi Fern, thank you for your five star review and feedback.
Katie
Tip top Chester branch
All of the girls always make an effort to be helpful and friendly. All the staff including reps and delivery drivers make using Alan howard an easy process.
July 15, 2024
Unprompted review
Reply from Alan Howard
Hi Sophie, thank you for your wonderful review on our Chester store. It's amazing to know that we provide a great service to you!
Katie
Reply from Alan Howard
Hi Kirsty, thank you for your five star review and feedback!
Katie
I have been using this store from many…
I have been using this store from many years. Good people and always look after me. Thanks
June 28, 2024
Reply from Alan Howard
Thank you for your lovely feedback.
Katie
Lovely Staff and Very Helpful
The staff at Alan Howard in Wigan are lovely and very helpful. I always feel welcome and they give of their time to advise (if needed). Karen, and other staff, order items in for me if it’s not in store and it’s delivered quickly. I also have a laugh with the team when I’m shopping as they are very friendly. Great place.
Regards, Dr Mark Edward.
July 2, 2024
Unprompted review
Reply from Alan Howard
Hi Dr Mark Edward, wow what a great review! We appreciate you taking the time to leave our Wigan store such lovely feedback. It's great to hear.
Katie
this alan howard branch are amazing…
this alan howard branch are amazing they go above and beyond to ensure we as customers get everything we need!!
July 5, 2024
Unprompted review
Reply from Alan Howard
Hi Chloe, thank you for your first star review! It's great to hear such lovely feedback.
Katie
I often visit the Sheffield…
I often visit the Sheffield hackenthorpe store and the ladies there are such a great bunch. Always go above and beyond to help.
July 3, 2024
Unprompted review
Brilliant stock and staff
Wonderful friendly staff who went above and beyond to help. A large excellent product range.
July 1, 2024
Unprompted review
Reply from Alan Howard
Hi Florentina, thank you for your five star review!
Katie
Lovely store
Visiting the Wavertree branch and the girls are very helpful and nothing was too much trouble. Store was very clean and bright.
June 28, 2024
Unprompted review
Reply from Alan Howard
Thank you for your five star review!
Katie
Staff were very helpful in store
Staff were very helpful in store. At the til they informed me of offers that where in store and new products which I didn’t know about, which I then brought. Very friendly staff Boucher road Belfast store
June 27, 2024
Unprompted review
Reply from Alan Howard
Hi Chloe, thank you for your five star review and feedback on our store teams! It's great to hear.
Katie
Lovely and helpful staff. Thank you very much!
Lovely and helpful staff
June 26, 2024
Unprompted review
Reply from Alan Howard
Hi Rifiat, thank you for your five star review and feedback on our team!
Katie
Amazing staff very friendly especially…
Amazing staff very friendly especially Jill Paula & Lyndsey
💕
June 26, 2024
Unprompted review
Reply from Alan Howard
Hi Johanne, thank you for your review and lovely feedback!
Katie
Been using this wholesalers for years…
Been using this wholesalers for years very professional staff with great advice and recommendations with new products wouldn't go anywhere else x
June 21, 2024
Unprompted review
Reply from Alan Howard
Thank you for your five star review! Your feedback is much appreciated. It's great to know you choose us as your main supplier for your business.
Katie
Best wholesalers ever
Best wholesalers ever. They have everything you need and more and is cheaper than the rivals. The staff are super helpful, extremely friendly and they go above and beyond for every customer that comes through the door.
June 21, 2024
Unprompted review
Reply from Alan Howard
Thank you Laura for your five star review and feedback. It's great to hear such wonderful comments on our teams.
Katie
Reply from Alan Howard
Hi Neil,
Thank you for leaving us a five star review and giving feedback on our team.
Katie
Reply from Alan Howard
Hi Susan, thank you for leaving us a five star review and feedback on our friendly helpful team!
Katie
Reply from Alan Howard
Hi Alison, thank you for your five star review and feedback on our customer service!
Katie
Always amazing friendly & professional…
Always amazing friendly & professional service off all the staff
June 20, 2024
Unprompted review
Reply from Alan Howard
Hi Gemma, thank you for leaving us a five star review and feedback on our amazing team!
Katie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.