Massive thanks to Becky at Alan Howard Sheffield Parkway store for all her help with my recent purchase. She absolutely went the extra mile to get me samples of fabric etc when the manufacturer were... See more
Company replied
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See what reviewers are saying
PRESTON STORE All the staff are extremely personable, helpful & very knowledgable with all the products in store. Special thanks to Georgia who offered in depth time & great help choosing produc... See more
Company replied
The in warehouse stock vs out of stock needs addressing. I shouldn’t have to chase half my order because it’s being despatched separately, with no communication via email or otherwise sent to me. Also... See more
Company replied
I use Alan Howard most weeks and I can honestly say the staff at the Blackpool branch are all great ,Friendly and very helpful .If I'm running short on anything they usually get it to me next day or e... See more
Company replied
Company details
Written by the company
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Contact info
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, United Kingdom
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4.2
Great
159 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every time I make a visit I am welcomed…
Every time I make a visit I am welcomed by a lovely bunch of ladies, if I’m stuck on where I need to get they are there to help always! With big smiles! Such a good place
August 28, 2024
Unprompted review
Reply from Alan Howard
Hi Paige, thank you for you five star review and amazing feedback. We love to hear how helpful our teams are in store.
Katie
Been using this company for many many…
Been using this company for many many years
Lovely staff always willing to help
Especially Sally
Highly recommend for all hair and beauty products
August 27, 2024
Unprompted review
Reply from Alan Howard
Hi Tracy, thank you for your five star review and feedback, it's great to hear. We look forward to welcoming you in store again soon.
Katie
Excellent staff
Excellent staff, very helpful, always there to help
Stoke branch
August 22, 2024
Unprompted review
Reply from Alan Howard
Hi Georgia, thank you for your five star review and feedback on our Stoke store.
Katie
Reply from Alan Howard
Thank you for your five star review and feedback.
Katie
All the staff are so very friendly at…
All the staff are so very friendly at every visit I make. I don't always need help with the products I buy but they are always on hand to help and give advice when I need it. Prices are great and I'm always offered some good offers when they are on. Over all a great place and great staff!
August 16, 2024
Unprompted review
Reply from Alan Howard
Hi Hayley, thank you for your five star review and feedback! Great to hear such good things about your shopping experience with us.
Katie
Reply from Alan Howard
Hi Perdita, thank you for your five star review and feedback!
Katie
Amazing service very helpful always…
Amazing service very helpful always going out of there way to help with anything. Excellent
August 15, 2024
Unprompted review
Reply from Alan Howard
Hi Laura, thank you for your five star review and feedback.
Katie
What a great store and shopping…
What a great store and shopping experience. Loads of stock at great prices and the staff are dead helpful.
August 13, 2024
Unprompted review
Reply from Alan Howard
Hi Lee, Thanks for your five star review and feedback! Wonderful to hear you've had a great experience in store.
We look forward to seeing you in store again soon.
Katie
Love love love the Birkenhead store all…
Love love love the Birkenhead store all the girls are so helpful and lovely and professional ❤️❤️❤️❤️
August 12, 2024
Unprompted review
Reply from Alan Howard
Morning Daniel, thank you for your five star review and great feedback on our Birkenhead store.
Katie
Reply from Alan Howard
Hi Celia, thank you for your five star review!
Katie
PRESTON STORE
PRESTON STORE
All the staff are extremely personable, helpful & very knowledgable with all the products in store.
Special thanks to Georgia who offered in depth time & great help choosing products & straighteners.
Amanda helped me also offering great customer service so thank you so much ladies.
Great experience in Preston store.
July 30, 2024
Unprompted review
Reply from Alan Howard
Morning Wendy, thank you so much for your wonderful review. It's great to hear such amazing feedback on our teams and your experience in store. We look forward to seeing you again soon.
Katie
Excellent professional friendly…
Excellent professional friendly service. We look forward to seeing Trevor every Tuesday.
July 30, 2024
Unprompted review
Reply from Alan Howard
Morning Hannah, thank you for your five star review and great feedback!
Katie
I would highly recommend the Rochdale…
I would highly recommend the Rochdale store to anyone looking for excellent customer service and a wide selection of quality products. The staff's friendliness and knowledge truly set this store apart and nothing is too much trouble.
July 22, 2024
Unprompted review
Reply from Alan Howard
Morning Angela, thank you for your lovely review on our Rochdale store. It's great to have such amazing feedback about our store and team.
Katie
All staff are very friendly and super…
All staff are very friendly and super helpful! Especially Nick and Zoe!
Thank you!
July 22, 2024
Unprompted review
Reply from Alan Howard
Hi Kirsty, thank you for your five star review and feedback on our team at Blackpool.
Katie
The girls at the wholesalers are all…
The girls at the wholesalers are all helpful and brilliant.
July 23, 2024
Unprompted review
Reply from Alan Howard
Thank you for your five star review Emma!
Katie
Great for everything
I’ve used this wholesalers for a couple of years now and the staff are always great. Fab service and lots of brands from L’oreal matrix and their own brand of colour, Sharon’s always really helpful
July 22, 2024
Unprompted review
Reply from Alan Howard
Thank you for your five star review. It's great to hear your feedback and look forward to seeing you in store again soon.
Katie
Great store
Great store, just off town center, friendly staff, will deliver same day great store
July 19, 2024
Unprompted review
Reply from Alan Howard
Hi David, thank you for your five star review and great feedback.
Katie
Rachel , Kerry and Michelle
Rachel , Kerry and Michelle were amazing , I recently visited and had an outstanding experience! From the moment I walked in, I was greeted warmly by the team. The girls were amazing – incredibly friendly, professional, and skilled. They took the time to understand exactly what I wanted and delivered results that exceeded my expectations.
July 19, 2024
Unprompted review
Reply from Alan Howard
Hi Cristina, thank you for your five star review and wonderful feedback. We look forward to seeing you again in store soon!
Katie
Rochdale branch
The girls at the Rochdale branch, always on hand to help me out with all my requests and are very helpful and friendly.
July 16, 2024
Unprompted review
Reply from Alan Howard
HI Sophie, thank you for your five star review and feedback on Rochdale.
Katie
Excellent service orders always arrive…
Excellent service orders always arrive on time. Lots of offers on excellent staff very helpful team. Highly recommend.
July 16, 2024
Unprompted review
Reply from Alan Howard
Hi Jemma, thank you for your five star review and feedback. Great to hear that you would recommend us!
Katie
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