I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more
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Review summary
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I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more
Company replied
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
I started using the Alaya Multi Collagen powder about 3 months ago. I put it in my morning coffee and I do not detect any taste and it blends into my coffee smoothly. What I have noticed is much str... See more
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
481 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Alaya Naturals
Lawrence, blending well with morning coffee with no hassle is exactly how Alaya Naturals Multi Collagen is designed to work. Glad it has earned a spot in your routine!
Definitely worth the try
Since I have started your product my hair is no longer falling out like it was, it is fuller. Also my nails are growing like mad!! I took a chance and it worked out. I started with one container, then bought two more. I just purched another two today. You and I have Jillian Michaels to thank. I have watched her for many years and I was sure in thinking she would not put her name on something that could be detrimental to her!!
April 14, 2026
Reply from Alaya Naturals
Sally, this review just made our day. Thank you for trusting us and giving Alaya Naturals Multi Collagen a try!
My orders are timely and the product I…
My orders are timely and the product I take works!!
April 6, 2026
Reply from Alaya Naturals
Caroline, timely orders and a product that works. That is the foundation of everything we do at Alaya. Thank you!
old lady brown spots disappearing !!!!!
I have been taking the collegan for about a month. Nails, hair and brown spots looking better. after seeing the commerical with J. Michaels, I decided to try it. So glad I did !!!!
Judy A.
April 13, 2026
Reply from Alaya Naturals
Judy, we love hearing that. We're so glad you decided to try our multi collagen. Thank you for sharing!
Ordering is easy and delivery is quick.
Ordering is easy and delivery is quick.
I am a repeat customer , very pleased with the collagen powder. I add it to my coffee each morning.
April 5, 2026
Reply from Alaya Naturals
We're glad Alaya Naturals Multi Collagen has become part of your morning routine. We always strive to make ordering easy and delivery quick. Thank you for being a loyal customer.
Great product
I trust this company! Their multi collagen is really helping. I’m going to be 70 this year and feel quite a bit younger. Thank you!
March 19, 2026
Reply from Alaya Naturals
Michal, turning 70 is worth celebrating! Thank you for trusting Alaya and our products. It's something we never take for granted.
Reply from Alaya Naturals
Rena, so glad you're happy with Alaya Naturals! Thank you for the review.
I appreciate the ease with which I can…
I appreciate the ease with which I can adjust my subscription. The communication when I have a pending order is good, too. The product yields positive, identifiable results!
April 5, 2026
Reply from Alaya Naturals
Easy subscription adjustments and clear communication on pending orders. That is every piece of the experience working together. Thank you for noticing!
Reply from Alaya Naturals
Fran, fast delivery and excitement to try something new from our line is great to hear. We think you are going to love the convenience of the Alaya Naturals Multi Collagen Capsules. Let us know what you think!
Reply from Alaya Naturals
Great product and great customer service. That is the full Alaya experience. Thank you!
I love the multi collegen and would…
I love the multi collegen and would highly recommend it. I tried other brands & this is superior. Fast shipping too!
April 5, 2026
Reply from Alaya Naturals
Trying other brands and coming back to say ours is superior is the ultimate compliment. Fast shipping just seals the deal. Thank you for recommending us!
My Experience with Alaya
I've only taken one jar and I recently started my second jar.
April 11, 2026
Reply from Alaya Naturals
Deborah, we're glad to hear you're on your second jar! Thank you for sticking with us.
Im really happy so far with the quality
Im really happy so far with my experience. I started taking their collagen and I feel that it is a high quality vitamin. I'm happy with how I feel as well.
March 31, 2026
Unprompted review
Reply from Alaya Naturals
Ingrid, so glad you're happy with the quality. Thank you for sharing your experience!
Great products and company
I have been using the collagen and biotin for years from Alaya. Great products that don’t have a bunch of fillers. Love the auto ship option. My products always arrive on time. They give a nice discount to new customers and also for referrals.
April 1, 2026
Reply from Alaya Naturals
Years of using our collagen, reliable auto ship, on-time delivery, and great discounts for new customers and referrals. You covered everything that makes Alaya Naturals special. Thank you for your long-term loyalty!
Reply from Alaya Naturals
Thomas, quick responses are the standard our team holds themselves to. Thank you!
Great customer service.
April 3, 2026
Reply from Alaya Naturals
Sylvia, great customer service is something our team works hard to deliver on every interaction. Thank you!
Customer service was very good/quick
Customer service was very good/quick. I did not receive my discount for a review I did, which is why the 4 stars.
They were on the ball though and came thru within a few hrs…
Will definitely be using the products for the foreseeable future.
April 9, 2026
Reply from Alaya Naturals
Susan, we are glad our team was able to get that sorted out quickly for you! Just to clarify for anyone reading, we offer a discount code when customers leave a product review for use on our website through a separate review platform. That is different from Trustpilot, which does not have a discount attached to it. We are happy you are sticking with us and appreciate you taking the time to share your experience!
Easy access
Easy access, quick checkout. Use of coupon, helpful. Will continue using this company.
April 9, 2026
Reply from Alaya Naturals
Shelia, easy access, quick checkout, and helpful coupons. We want every part of the experience to be smooth. Glad you are continuing with us!
The products are sensational
The products are sensational! The ordering process is simple, and the shipping is righton time. I reccomend Alaya to all my friends.
April 8, 2026
Reply from Alaya Naturals
Victor, great products, simple ordering, and on-time shipping. And recommending us to all your friends? That is the highest compliment we could ask for. Thank you!
Great
Been using the collagen for about a year and seems to be helping. My nails are much stronger. I like that shipping is always quick after ordering.
April 1, 2026
Reply from Alaya Naturals
Melinda, quick shipping after every order is the kind of consistency that keeps customers coming back. Thank you for sticking with our collagen!
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