Alaya Naturals Reviews 481

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the collagen, for delivering noticeable improvements in hair, skin, nails, and joint health. Many appreciate the quality of the ingredients, noting the inclusion of five collagen types and the absence of sugar, and find that the products dissolve easily and are tasteless when mixed with beverages. The ordering process is consistently described as easy and efficient, with fast shipping and good communication regarding deliveries. However, some people were dissatisfied with specific product flavors, particularly those containing artificial sweeteners. A few customers also mentioned issues with shipping costs for single items or subscription orders, and there were occasional reports of order mix-ups.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the effectiveness of the... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Order

Customers generally express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

I started using the Alaya Multi Collagen powder about 3 months ago. I put it in my morning coffee and I do not detect any taste and it blends into my coffee smoothly. What I have noticed is much str... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

481 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Alaya’s Multi Collagen really works

Alaya’s Multi Collagen really works! I love it and shipping is super fast.

April 21, 2026
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Reply from Alaya Naturals

Thomas, we're glad to hear Alaya Naturals Multi Collagen is working for you! We take fast shipping seriously too. Thanks for sharing!

Rated 5 out of 5 stars

It was unbelievably fast delivery!

It was unbelievably fast delivery!! I love the collagen so always very happy with that!

April 12, 2026
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Reply from Alaya Naturals

Bonnie, we're so glad to hear that! Fast delivery and a product you love is always the goal. Thank you for being a loyal customer!

Rated 5 out of 5 stars

I have been purchasing from this…

I have been purchasing from this company for the last six months. I like that the products do not contain sugar and dissolve easily in water or any beverage of choice. The ingredients are straight forward also! The shipping has been great. I love Alaya!

April 20, 2026
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Reply from Alaya Naturals

John, six months of consistent use and you appreciate the clean ingredients, no sugar, easy dissolving, and straightforward formulation. That is exactly the kind of transparency we build every product around. Glad the shipping has been great too. Thank you for choosing Alaya Naturals!

Rated 5 out of 5 stars

I love this product been on it since…

I love this product been on it since 2020.. I stock up when there are sales.

April 19, 2026
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Reply from Alaya Naturals

Lisa, since 2020 that means the world to us. So glad you stock up during sales. Thank you for five years of loyalty!

Rated 5 out of 5 stars

Love the products

Love the products

April 12, 2026
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Reply from Alaya Naturals

Jen, so glad you love them! Thank you for choosing Alaya Naturals.

Rated 5 out of 5 stars

I feel well

I feel well, I look good and I love the product

April 18, 2026
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Reply from Alaya Naturals

Emma, that's exactly what we love to hear. Thank you!

Rated 5 out of 5 stars

There was a mix up with my order

There was a mix up with my order, was not pleased with that
Reported and it was immediately fixed and with great customer service
That’s the kind of company i trust and want to do business with
Thank you

April 16, 2026
Unprompted review
Alaya Naturals logo

Reply from Alaya Naturals

Patricia, the fact that a mix-up happened but our Alaya team fixed it immediately is exactly how customer service should work. Earning your trust through action means more to us than anything. Thank you for sticking with us!

Rated 4 out of 5 stars

I like the product but don’t like a…

I like the product but don’t like a 6.95 shipment every month

April 9, 2026
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Reply from Alaya Naturals

Beverly, we hear you on the shipping cost. We only pass along what the carrier charges and do not mark it up, but we know it adds up month after month. Our subscribe-and-save bundles and promotions can help offset that cost, and orders over $50 ship free. We appreciate your loyalty and your honest feedback!

Rated 5 out of 5 stars

Feeling better after taking the Collagen

Feeling better after taking the collagen. My joints are starting to move with less pain and my hair feels fuller

April 17, 2026
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Reply from Alaya Naturals

Terri, so glad you're feeling better! Thank you for sharing your experience.

Rated 5 out of 5 stars

I made an order mistake and your…

I made an order mistake and your customer service corrected it immediately.

April 16, 2026
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Reply from Alaya Naturals

Marta, mistakes happen, and what matters is how fast they get fixed. Our customer service team takes pride in making things right immediately. Glad we could take care of it for you!

Rated 5 out of 5 stars

I am currently anemic so I have to take…

I am currently anemic so I have to take iron twice a day. Most of us what that means😞. I have been taking Aaliyah Advanced Synbiotic. What a relief!! Things could not be better!!

April 9, 2026
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Reply from Alaya Naturals

Joanne, so glad you're enjoying Alaya Naturals Advanced Synbiotic. Thank you for sharing your experience.

Rated 5 out of 5 stars

great products and stellar customer service

i've been using Alaya products for years. I trust the products and best of all, I appreciate the stellar customer service.

April 15, 2026
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Reply from Alaya Naturals

Sheila, years of trust in our products backed by stellar customer service is the highest standard we can hit. We never want to give you a reason to go anywhere else. Thank you for your loyalty!

Rated 5 out of 5 stars

Great flavor expensive shipping…

I love the flavor of this collagen powder and also the texture it mixes in really nicely with my liquid creamer for my coffee. However, I am about to cancel my subscription because of the shipping charge and the total comes to around $50 a month and that's just too much.

March 2, 2026
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Reply from Alaya Naturals

Stephanie, we are so glad you love the flavor and how smoothly it mixes into your coffee. We do not want shipping costs to be the reason you cancel. Orders over $50 qualify for free shipping, and our bundle options can help you hit that threshold while saving on the product itself. If you reach out to our team we would love to help you find a solution that keeps the cost manageable.

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