Albany Shed Co Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficiency, from initial design to final installation. The overall service experience, from initial inquiry to final installation, is consistently described as excellent and efficient. Many people highlight the excellent quality of the products, describing them as solid, well-made, and exceeding expectations. Delivery and installation services are frequently praised for being punctual, efficient, and carried out by polite, professional teams. Reviewers often express their delight with the finished product, noting its superb appearance and solid construction.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, with many reviewers praising the helpfulness... See more

Product

Customers had positive experiences with the product, consistently praising its quality and solid... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

Delivery service

Consumers consistently report positive experiences with the delivery service, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to completion the process was faultless. Sonny was super-helpful when we were trying to decide exactly what we wanted, and Danny and Ty worked efficiently and quickly to install the shed... See more

Rated 5 out of 5 stars

Very impressed with my whole experience with Albany Sheds. Their design system on the website is excellent if you want to design your own shed. Communication from the office was first class from start... See more

Rated 5 out of 5 stars

Communication was excellent from placing the order on-line to completion. We were called re: delivery (which was earlier than expected). Day of delivery Danny & Ty arrived, they were polite and took... See more

Rated 5 out of 5 stars

This is my third shed from Albany and again the service from start to finish was excellent. Using the "own design" system on their website is ideal to understand what your options are and what is av... See more


Company details

  1. Garden Building Supplier

Information provided by various external sources

Established in 1984, for over 35 years Albany Sheds have been manufacturing garden sheds, workshops, summerhouses and storage units from thicker than average materials. We offer a wide range of standard timber garden buildings and also make to order. Albany garden buildings are sold from a network of independent retailers up and down the country.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(220)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unhappy with the shed and response from Albany Sheds

We would never buy anything from Albany Sheds again. We spent a lot of time looking for a small pent roof shed which would look good next to our gazebo, particularly the colour - 2.1x0.9 bike store Pent 12mm. When it was delivered it was a completely different colour. I called immediately and said I was unhappy with the colour. They then sent me another picture saying this is what it looks like. It looks very different to the website. They refused to take it back and offered me £30 to paint it another colour. I dont think that would cover the cost of the paint let alone having it painted. We are so disappointed.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Thank you so much, lovely made shed and the staff were excellent from order to putting our shed up. Cannot fault, second shed we have had from Albany and wouldn’t use anyone else. Thanks guys

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Staff were very helpful with the design. The installers were very pleasant and completed the job very well.

July 7, 2026
Unprompted review
Rated 2 out of 5 stars

I purchased a Warwick shed just over a…

I purchased a Warwick shed just over a year ago but the extra dry weather we have had recently has led to timber shrinkage leaving gaps through which day light is showing.I have emailed Albany twice about the problem but have been completely ignored.This is not the type of after sales service which I would have expected from a company of this size.Very very disappointed.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service & Professional Installation

I was recommended Albany Sheds and, despite never having used them before, I’m so glad I did.

Oliver in the sales team was outstanding from start to finish. Communication was exceptional throughout, whether by email or telephone, and our visit to the showroom was a great experience. Nothing was too much trouble, and the whole process was smooth and professional.

A special mention also goes to Danny and Ty, who fitted the shed. They were polite, friendly, and more than happy to answer any questions. It was clear they genuinely enjoyed what they were doing, which really showed in the quality of their work. They were methodical, efficient, and highly professional throughout.

They are all a real credit to Albany Sheds. I wouldn’t hesitate to recommend them to anyone looking for a quality shed and excellent customer service.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

This is our second shed from Albany and we couldn’t be happier with the service. Great selection of sheds, friendly service and super efficient build. Highly recommended by a friend and now we’re the ones recommending them.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very good product

Very good product, great support during design and excellent construction team that put it up at the peak of the heat wave in full sun at 34 C.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless process

From ordering to completion the process was faultless. Sonny was super-helpful when we were trying to decide exactly what we wanted, and Danny and Ty worked efficiently and quickly to install the shed, paying attention to the finer details. Skilled workers who knew exactly what they were doing. If a company is judged on its workforce Albany is the best.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my new shed

Very pleased with my new shed - a 3.6 x 3.0m Major Apex. I did a fair bit of research before making a decision and the spec of these sheds is fantastic for the price. It is rock solid, and the thick framing gives it a more workshop-like feel - great quality. The overall service was fantastic, with Albany accommodating my individual requirements with no fuss at all, communication along the way was spot on, and installation was quick and very professional, and only a few weeks from when I placed my order. Couldn't be happier - thank you very much. Absolutely nothing negative to say!!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good choice

Good choice. Nice friendly staff. She’d arrived exactly when promised and erected very well. Can’t fault it.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

I WILL GIVE ALBANY SHED 10/10 THEY KEEP…

I WILL GIVE ALBANY SHED 10/10 THEY KEEP TO THEIR WORD. I WILL RECOMMEND THIS COMPANY TO EVERYONE. IT WAS STRESS FREE. TO CROWN IT ALL THE GUYS THAT ASSEMBLED THE SHED ARE FANTASTIC. AT THE END I'M HAPPY WITH MY SHED. THANK YOU ALBANY SHED

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Shed purchase

When ordering my shed,The staff were very helpful and polite over the phone arranged the delivery for 9am the install team were very prompt, polite and professional the job was completed within an hour would highly recommend Albany sheds

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful when viewing

Helpful when viewing, nice delivery men, polite and careful. Did a lovely job putting it up and left everywhere tidy. Gave advise on treatment

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer services

Excellent customer services, able to view the sheds before hand. Really good prices. Day of assembly was great. The guys were friendly and efficient when assembling the shed. Great quality, Definitely recommend this company.

May 21, 2026
Unprompted review

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